Me gusta que ay gente que abla español Catherine es muy amable linda persona y atenden muy bien…read moregracias

normally I have great service and get the amount I'm supposed to. today I went in and was cashing…read moremy check for $288 and i get money is taken out but the older lady gave me $20 less and didn't fix it

Hubby & I been using this UPS location for many many years, we have always received excellent…read morecustomer service here. Hubby deals with a lot of shipping around the country, he is always shipping his package's weekly. I also ship a lot of samples & things for my small business, I find it very convenient that they also sell shipping products here if you are looking for shipping materials they got that also. Highly recommend.

The clerk would not put a piece of tape on our package to help us with packaging. He said we must…read morepay for the piece of take. This is why we go elsewhere. There is no human decency here.

Fast friendly service, would recommend coming here for any quick print needs. Personal was very…read moreattentive and helped guide me with any questions I had.

Awesome service and very friendly! I just love this cute little gem in the community. Thank you…read moreguys!! See you soon!

Very easy process, communication well, nice office and nice people . Recommend if you can't ship…read morepackages out early in the day.

I have been a loyal customer for many many years. I have always experienced superior service…read more They are extremely professional and I am always satisfied with my dry cleaning results. I would recommend them for your dry cleaning needs.

Disappointing policy change that penalizes small resellers…read more I've used this pack-and-mail location regularly for my reselling business, typically dropping off 15-20 packages per week across multiple carriers. One of the main reasons I chose this location was convenience: they have pickups from all major vendors in one place and it's always been a pleasant experience up until recently. I print my own labels and pack my own items, which I'm fully aware they offer as paid services. However, doing that work myself is how I keep costs down for my business. Despite this, comments have been made in the past implying that by only using the drop-off service, I'm "not making them any money." As of January 1st, I was informed that if I drop off more than three packages, I'll be charged $2 per package just to drop them off. That means a quick, one-minute interaction to scan packages and provide a receipt now comes with a fee. I understand the economy is tough and businesses are trying to increase revenue. However, this policy feels especially frustrating when every other pack-and-mail store and all major carriers (USPS, UPS, FedEx) offer free drop-off, with USPS even providing free at-home pickup. This change feels less like a reasonable adjustment and more like being penalized for doing the work myself and using what was previously a free, basic service. While the cost itself may be small, it's the principle that matters. For those who rely on this location solely for high-volume drop-offs like I did, I'd strongly recommend looking elsewhere. Unfortunately, that's exactly what I'll be doing in the new year.

I always like to go in there to use their machines to make copies or computer printouts. Their…read moreprices are good. I also mail things because the post office has such a long line, but Pack N Mail is much quicker. They have all the mailing materials like envelopes and bubble wrap right there also, so you can buy what you need. The people who work there are friendly and helpful.

Rude crude and totally unacceptable behavior by the worker in this store. Absolutely shocking how…read morehorrible and unprofessional. No stars at all are deserved. I will drive to Celina instead any time! Plus in the Amazon directions it says that the store will provide the return materials. She tried to charge me for a return box or envelope. I rent a UPS Mailbox and was told don't worry about paying for returns in the package - I received it in a package and tried to send it back in the plastic wrap THAT MANY WERE USING INSTEAD but I was not allowed to do that. ALL I NEEDED WAS THE LABEL PRINTED AND INSTEAD SHE STARTED HELPING THE NEXT IN LINE. It came across as: Rude. Unacceptable. Entitled. Uncooperative to me as a UPS Store customer. I just left the store as I'm writing this. Appreciate the owner of this store reaching out to me.

Been using this store for years. There's always a line & I think the employees get overwhelmed at…read moretimes. Their attitudes aren't the greatest but they do the best with what they have. I think a bigger store & more employees would help the situation.

Literally has ship in their name but they apparently don't ship. Apparently only international not…read moredomestic

Mr. Sajjani worked very well and fast paced. I appreciate him looking over our documents to ensure…read morewe signed the correct places and that the documents were the correct ones. He made my efforts to join the army that much easier.