Our experience started going downhill after the retainer consult on 2/18/2026, and it has been…read moreextremely frustrating and concerning ever since. According to our original contract, retainers were priced at $300 for a pair. However, at the 2/18 visit, we were told the cost had increased to $600 per pair, or $1,250 for a set of four. This significant price increase was never clearly explained or agreed to. At that appointment, I acknowledged the cost of the retainers and clearly stated that I could not proceed at that time. I specifically instructed Aylin that nothing should be ordered without my approval and that I would call back to confirm before moving forward. I was also told my child needed to be scanned before retainers could be ordered, and to my knowledge, no scan was done that day. We then scheduled a separate scan appointment for a later date. Based on the treatment process, my son should have had his teeth scanned a total of three times--initially, again for refinements, and a final scan for post-treatment retainers. The lack of clarity around whether this final scan was completed further adds to the confusion and concern about how his care was managed. Before that appointment, I called the office and spoke with Aylin to confirm that no retainers had been ordered. I again clearly stated not to proceed with anything. Despite this, I was later told the retainers had already been ordered anyway. I was then pressured to pay and even threatened with collections. This is completely unacceptable. There were also serious concerns with the quality and oversight of treatment. Before my child was even evaluated by Dr. Manassra, we were told by Anna (who is not a dentist or orthodontist) that his Invisalign treatment was complete after the first 15 sets of trays, despite our concerns with the results. When Dr. Manassra evaluated him, he confirmed that additional treatment was necessary, and my child required 12 more aligners. Although he was scanned for the new trays, we then waited nearly three months for them to arrive. During that delay, my son's teeth began to shift, which undermined the progress already made and raised concerns about continuity of care. Additionally, at routine appointments to receive trays, my child was not consistently evaluated by an orthodontist and was instead simply handed the next set of aligners without any clinical assessment or provider oversight. On his final tray, my son was seen by a different orthodontist on 2/18--since Dr. Manassra was no longer with the practice--who stated that his teeth "looked good" and that his treatment was complete, despite our ongoing concerns about his bite and overall alignment. The focus of that visit was then shifted toward obtaining retainers. On 4/15, we had an appointment with another board-certified orthodontist to obtain a second opinion. During that visit, it was determined that additional refinements were still needed due to my son's teeth and jaw not properly aligning. We agreed to transfer care, and their office called on our behalf to initiate the transfer. During that call, they spoke with Aylin, who stated that the Invisalign case was non-transferable, that my son's treatment was marked as "complete", and that four retainers had already been ordered for $1,250. She also stated that if we did not pick them up, the account would be sent to collections. She told the office staff at the new orthodontist this and this was the first time I became aware that the retainers had been ordered despite my prior instructions not to proceed. When I later contacted Aylin directly, I questioned how the retainers could have been ordered when we had canceled the scan appointment scheduled for 4/1. She stated that my son had already been scanned on 2/18 and that we had signed a form authorizing the order on that day. This directly contradicts what we were told at the time--that a separate scan appointment was required before any retainers could be ordered--and to my knowledge, no scan was performed that day. I requested proof of the scan and she basically said to get it from Invisalign. Based on these conflicting explanations, it raises serious concerns that a prior scan may have been used to initiate or justify ordering retainers without clear consent, potentially placing us in a position where we were later pressured for payment. This lack of transparency and consistency is deeply concerning. After over 10 years as patients with no prior issues, this experience--especially after Dr. Florendo left--has been a complete breakdown in communication, accountability, and trust. Changing prices from the original contract without clear consent, ordering treatment without authorization, providing inconsistent information, failing to ensure proper orthodontic oversight, and pressuring patients into payment is not acceptable. They say one thing and do another. I strongly advise others to get everything in writing and not rely on verbal assurances.

They made a crown for my son in JANUARY And they keep on asking him to come back for scans. But…read morewhen mu son comes in to fit it doesnt fit. It's almost MAY now and still they want him to come back for more scans. When i called the insurance if i can just transfer to a different dentist, they said that they were billed already even though my son still doesnt have a crown! It's been 4 months already! And they keep on blaming the lab when really they're not competent in doing the scans that's why it doesnt fit!

I haven't been to the dentist for about 2 years. Decided to go here since it was closer to home and…read morehad great reviews. I know why. It was a great experience from the start. Friendly staff and I had a great hygienist. His name is Victor. Friendly, personable and gentle while doing his procedure. Dr. Goyal seemed to know her profession and pretty friendly. Glad I decided to start going here.

I had a tooth that chip just before the holidays and Ripon Dental was able to fit me in to look at…read moreit. Office staff was friendly and understanding and Dr Kaur was so nice and took care of my tooth so I could enjoy the holidays! Thank you so much !

My son had his first dental appointment at 6 years old, and we had such a great experience at Kids…read moreCare Dental! The reception staff was so helpful over the phone and very welcoming in person. The doctor and hygienist were both amazing and made my son feel comfortable throughout the visit. He was nervous at first, but left with a huge smile on his face saying he wants to come back! They also gave him prizes and shared some really great teeth care tips. I'm so happy we chose this office and we'll definitely be back for his routine checkup in 6 months!

Good doctors but they are really picky the payments other then that they are pretty good with the…read morekids, Time wise takes a long long time waiting so be patient.

Dr. Surjit Chahal and Dr. Gita Chahal are incredibly talented, highly professional, and do their…read moreabsolute best to deliver the utmost care to their patients. I've been going to them for about 4-5 years now and each time they have spent time with me to ensure I was doing well. My braces were done by them and each time I had an issue like a broken bracket or a wire adjustment, they did their absolute best to make sure everything was fixed and my care was excellent. Just recently I had a night guard made and Dr. Gita took time to explain the whole process to me as well as expedite the manufacturing of it. They value patient care, professionalism, and craftsmanship. They strive to continuously deliver the best.

Doctor Gato does amazing fantastic work! I had three root canal's performed by her and she was the…read morebest!

they require so much paperwork that it becomes uncomfortable to see the dentist. expensive copay…read moreyour forced to pay for a deep cleaning when you simply want regular cleaning. you have to do what they say when you sign, then they show you a bill afterwards and how your now obligated. it's just a way to make extra money. not worth it. they forced me to get a credit card in order to make payments otherwise i would have to pay $75 up front to cancel/leave. they're a joke and it's obviously not for patient care but to scam you. don't come here. save yourself the headache.

I can't say enough good things about 123iSmile! The staff is amazing, very professional, and always…read moregreat at communicating. They are punctual and respectful of your time -- I never have to sit around waiting for hours like at other offices. They've truly done a miracle on my teeth, and I'm so thankful for the care and attention they've given me. Highly recommend to anyone looking for a dentist that genuinely cares about their patients!

Smile World Dental has been a treat to work with during my recent dental issues. Their office staff…read more-- particularly Beatrice and Rosa -- are attentive and efficient, and overall pleasant to work with.

Doctor C & his assistant Jessica were so patient with my daughter. She is very afraid of the…read moredentist and doesn't sit super well but they kept being patient and were so sweet to her. Not only that, but a previous dentist told us she needed a root canal--when we got to Doctor C he said he isn't sure she needed one. He ended up just giving her a filling. Go to Smile World Dental and get a second opinion!! He saved my girl from an unnecessary root canal.

Staff was super friendly and the office is very clean!! Jordyn was my hygienist and she did an…read moreexcellent job!! She was gentle and made sure I was comfortable. Dr. Winters was great!! I highly recommend this office.

First... the staff is wonderful. Pleasant and friendly. Dr Winter is delightful and cares about…read moreyour comfort during procedures. AND... you won't feel like you are getting scammed about treatment, costs are reasonable.

Simply put- AMAZING. #1 Pediatric Dental Care in the area that I've ever experienced. My girls and…read moreI walk in and they know us all by name, ask how we have been, how the kids' hobbies are going in (remembering all their details!) honestly like one big family. The office is beautiful and you can tell that there was so much thought into the design of the studio, so warm and cozy, just like home. Impeccably clean and comfortable! There was never any fear just instant relief knowing they are being well cared for. Dr. Padilla is the most caring, kindest and patient Doctor. He explains everything in detail and makes us and the kids feel comfortable while talking them through every aspect of their care. I've always been a strong believer of not keeping the kids in the dark about what is to come during treatment and Dr. Padilla does such a great job of helping them feel at ease so there aren't any scary surprises and they feel in control of their body and all the new sensations. I can't say enough good things about them. Lauren, Nalelli, the gals the front desk, everyone is so amazing!! Thank you Dr. Padilla and team for your years of dedication to your work and craft. You've created a place where we all feel safe and cared for. Keep up the amazing work!! We appreciate you!

Dr.padilla and staff are AMAZING! Make you feel like home my kids love it here and I will not be…read moretaking them anywhere else. Thank you so much Dr.Padilla and staff.