Absolutely a wonderful company to work with. We live in a community that had our fire sprinkler…read moresystem installed by a company that got sold to Thorpe. I was put in contact with Eric who was extremely helpful, polite, and knowledgeable. He was able to help schedule a technician out the next day within the time frame we were available. Turned out we needed to replace the entire box and I contacted him again and he was very quick to respond and ordered our part which came in the next day and was replaced thereafter. Can't beat the customer service and response time with Eric and his team. Thank you for helping in a stressful situation.

I have a 5 year old house. Thorpe Design installed the original system. Long story short, I tried…read moreto loosen a cover and some water came out. I was very concerned I had broken a seal and that the system was compromised. I called them Sunday evening, Monday morning they called back. Super polite and very prompt. Alex came by, fixed what needed to be fixed​ and addressed all my concerns! I appreciate the help gentleman Thank you -Sean T -Lathrop Ca

Great service! My fire sprinkler was leaking and fortify fire was able to assist timely. His…read moreteam did a good job and completing the repair. Their price was reasonable and fair.

Came on a Saturday to fix a leak in our fire suppression system. Carlos and Lester do great work.read more

Tim was great! We needed a fire sprinkler repair on our back patio, and he scheduled quickly and…read moregot the job done without any issues. Very helpful and pleasant to work with - thanks Tim!!

Tim is responsive & knowledgeable; glad we hired him for our home fire sprinkler project! He's…read morehelping us navigate the design to permits & installation. He's a pleasure to work with & looking forward to the final product! Thanks Tim!

Great company to work with. Prompt, courteous, reasonable…read moreservice! We will definitely use them again.

Quick service , honest , punctual and got the job completed. Would recommend this business.read more

I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

Great service! Prompt response to phone call and easy scheduling for next day service to recharge…read morefire extinguishers at my business. Highly recommended professional services at a fair price.

They were fast and easy. Did the service and even attached new extinguisher holders. The price was…read morequite reasonable and transparent, no hidden fees or anything.

Was able to inspect and tag 4 extinguishers next day! Great customer service! Highly recommended.read more

Very fast and efficient. I use them each year to test and certify my extinguishers.read more

Dynamic Fire Safety came to our property for a quote. They gave me a very good price and were able…read moreto service the extinguisher same time. The whole service was quick and hassle free.

Knowledgeable, great customer service. Helped us find our smoke detectors we could not find…read morelocally. I will definitely use them again.

Had all the hallmarks of a reputable and pleasant company. We liked that they had a handy reference…read morethat we could use to prepare and ask for a quote. They came to do a fire extinguisher inspection. It was orderly and quick. Rates were lower than our old fire equipment company in every category. They answered the phone on the first ring, and were even able to come the very next day in our case. Sincerely recommended.

Best Fire Equip did an outstanding job servicing our fire extinguishers. Melinda was on time and…read moreperformed a thorough inspection. Great job!