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Elite Foot and Ankle: Dwayne A. Lay, DPM

4.0 (12 reviews)
Closed 8:30 am - 5:00 pm

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Procedure done on wrong side of toe! Still processed to be paid! Ingrown toe nail. Looking for new podiatrist.

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Review Highlights - Elite Foot and Ankle: Dwayne A. Lay, DPM

Lay spends quality time discussing your issues and options for treatment.

Mentioned in 6 reviews

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Bret J Hintze, DPM - Foot & Ankle Reconstruction

Bret J Hintze, DPM - Foot & Ankle Reconstruction

4.0
(8 reviews)
19.6 mi

Looks like a complete staff turnover. I am handicapped and the individual (Kara) who saw me was…read moreworse than rude. I'm unable to get up or put my legson the table. She was reluctant to help me raise my legs on to the table. Even worse, when I was ready to leave, she refused to raise the table that would help get me up. I finally had to call my wife and another aide finally came in and raised the table. I almost had to call 911. No handicapped individual should ever be subjected to this humiliation. I have never been treated with such disrespect. And when I informed the doctor, she seemed indifferent.

Update to review. I'd given 2 stars (being very gracious) the longer I go with the mess he created…read morewith my foot, the worse it/THEY BOTH get. Especially the left one that he ASSURED ME "wouldn't be a problem", well....IT'S a PROBLEM. There are days the kiddie if they left foot hurts so badly, I can't do stairs, AT ALL! (Not good in a 3 story house!). THE tie (1) I originally had trouble with, is FAR worse than before ANY of the surgeries he done on it. The "original", the corrective, the corrective to the current ice, the corrective ones to fix his corrections, ,the correction for the broken rod......Etc. The two toes that started TURNING after surgery to straighten them from curving, are STILL turning (twisting), AJD he clipped the leaders in the bottom, so they hang out well past my big toe, which they never did, by now it's just plain freakish. It's horrible pain to wear shoes, was already in a 13. I asked SPECIFICALLY on two SEPERATE VISITS about each tOE,?if they become an issue it cause problems. (One, WHILE washing his hands, he glanced AT ME and said "None"! The other, I went for X-rays of both feet, they had me leave shoes and socks off, he came in and told me the X-rays looked fine and started out. I asked about her other one, "what about the 2nd toe,?the one that's TWISTING, will it be an issue?" Never looking back, not at me, nit looking surprised, but straight for the door, he replied, "No, it'll be fine". ) MAYBE it be will, he didn't specify if he meant , full time, in SEVERAL years, after I'm dead, or what. So, maybe after death it will be fine'! I don't want to rush to judgement. I just know for now....it hurts like hell. Due to daily life with this mess....I'm changing the 2 stars to one, it won't let me give less. I'd THOUGHT the way (a couple if then) pretended to care, and on SOME days were actually nice, that after the first review, they'd call and say "sorry about that", even if he didn't have the ethics to say "I'll fix it if you allow!" Or,,"ok, so I answered, not knowing what you were talking about because I didn't even look or know what I was answering "No" too, but if you'll come back I'll look and see if I should have paid more attention, or if I just lied and didn't care!" But.....NOTHING, not even a comment. I guess I should have figured something changed when he was always so busy/eager to get in and out, (NOT busy with patients!!!!). That he put he steroid shot in the wrong foot, and then said, "was that right, or dud I put that in he wrong foot?" I guess it was up to me, who knew????

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Bret J Hintze, DPM - Foot & Ankle Reconstruction
Bret J Hintze, DPM - Foot & Ankle Reconstruction

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Elite Foot and Ankle: Dwayne A. Lay, DPM - podiatrists - Updated June 2026

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