I was satisfied with my care from this doctor. There often is a long wait, but doctors overbook…read morebecause they have to....sort of like the airlines, and things do happen, like my procedure took longer than expected because the kidney stone had grown into my body tissue.

To be quite honest Dr. Bhardwaj and his team are of the finest caliber. They truly care about their…read morepatients well being and comfort. We recently moved to the central valley from the bay area to which we have grown accustom to going to major hospitals where they have specialists on site. It was a shock to see that the process was so different here, you need to get a referral from your primary to see a urologist. My father recently had a knee surgery in which the aftermath caused him to have urine retention, sending us rushing to the ER to get a catheter placed. TWO WEEKS later we are still waiting for a referral to see a urologist. My father is clearly scared and has painful discomfort with his first catheter. I called many time, 8 consecutive days to his primary with no help, they said it's a process and to be patient. When we had a follow up with his knee surgeon he was shocked to hear that he had not gone to see a urologist THREE WEEKS LATER. Our surgeon said he was going to call his colleague Dr. Bhardwaj to see my father right away. Dr. Bhardwaj's called us that day and we were able to see them the next day. Dr. Bhardwaj found that my dad had an enlarged prostate which was at an alarming size, he asked us to come in the next day so he could do an ultrasound. The nurse even let us know that they never did ultrasounds on Friday because they have a Dr. Gill from USC who does clinicals that day. Long story short Dr. Bhardwaj found on the ultrasound that only option for my father was surgery due to how large his prostate had grown. But because of Dr. Bhardwaj's thoughtful planning my father was able to see Dr. Gill that same day, who was the top surgeon in the nation for that exact surgery. Dr. Gill is always booked 3 months in advanced but because of Dr. Bhardwaj my father was able to schedule his surgery in less then a month. I have never come across such a thoughtful and honest physician. Dr. Bhardwaj talks to you with honesty and compassion which is rare to see that duality. On top of all of this, his support staff Alva and Melissa are so kind and always do their best to keep their patients comfortable and at ease. The facilities are also very clean and modern. Being the Keck School of Medicine of University of Southern California means that have all the latest technology and knowledge in the field of urology. If you need a urologist I implore you to go see Dr. Bhardwaj and his team. You will be in the best hands possible. (Here's the kicker, it took 32 days to finally get a referral from my dad's primary doctor when Dr. Bhardwaj took us in practically the same day) cared so much that he made an exception for my father and actually he wanted Dr. Gill

He saved my life. 'Top Shelf medical specialist care'. I recommend him . Dr.R. Sheldon-Lemoore,…read moreCalifornia.

Dr Ashok did my kidney stone removal. He was very professional, explained everything and had great…read morebed side manner. Very caring of his patients.

While the doctor has a pleasant demeanor, the quality of care I received was disappointing. During…read moreprocedures, he seemed rough and lacked sensitivity and compassion. After I was hospitalized with complications from a procedure he performed, my follow-up calls were never returned. Overall, I felt unsupported during a very serious situation.

2/19/2024. 2pm. Unfortunately, I won't be seeing this doctor, and through NO fault of HIS. He may…read morevery well be brilliant...however, the female think-tank reject on the phone 20 minutes ago...that's another story, and the reason why. Uncaring, vocally comatose, and KEPT asking my wife for THE SAME INFORMATION OVER AND OVER. **Office: What's your husband's name. -- My wife gave it. Office: Insurance? -- My wife gave it. **My wife: Do you want our supplemental insurance, too? Office: No, not necessary. Date of birth? -- My wife gave it. Office: Can you read the insurance card number again? -- My wife repeated it. Office: Do you have any other insurance? **My wife (what??): I just asked you if you wanted it, you said not necessary. Office: Well, can I have it? **My wife (bemused): OK...let me get the card. (my wife reads the info to her). Office: OK, what's your husband's date of birth? **My wife (huh?): I gave that to you already. Office: Can you give it to me again? **My wife: Seriously? You didn't...get it?...a few minutes ago? OK. (she gives it again) Office: And what's your husband's name again? **My wife (trying to keep calm): That was the FIRST thing I gave you 5 minutes ago! Office: Can you spell it for me? **My wife (looking at me at this point and shrugging her shoulders in disbelief): Sure. (she spells my name) Office: Your insurance, can you read the number again? **My wife (understandably fed up): You know.........it doesn't sound as if you're really interested in even having this conversation, since you keep asking me the EXACT SAME QUESTIONS!! over and over. I think we'll find another doctor whose office staff actually pays attention!! (My wife hangs up the phone). SO...I'm guessing it shouldn't be THAT difficult to ascertain WHO was answering the phones in Dr. Hillyer's office at 2pm on February 19, 2024. Because THAT WOMAN...is the FIRST INTERACTION the "public" experiences while representing Dr. Shahab Hillyer. Incompetence. Lack of caring. Indifference. That's the ONLY thing we walked away with from this one, simple phone call to merely set up an appointment. Pay attention, Dr Hillyer. You may very well be terrific, but WE'LL never know, because you hired Ms. Indifferent to answer your phones.

Dr. Nadeem Rahman is a great doctor, but I had to fire him due to him having the worst medical…read morefront office that I have ever interacted with. I tried to schedule an appointment with Dr. Rahman as an existing patient for weeks and left messages with his staff to call me almost every other day for weeks. I finally told my GP that I had to fire him due to non responsiveness from his staff and that I needed a referral to another specialist.

At first, I had good things to say about this doctor in a staff when you're located in Fresno. I…read moredidn't treat myself well for the most part; the service was spot on. As soon as they move to Clovis, things changed. When I moved over behind Clovis community hospital, they changed insurance policies because they moved to a new group, and working with them was impossible. I got so bad I was told that my insurance is no longer taking, and he basically told me they couldn't help me and go outside. This is not how you treat a patient who has been with the doctor for over ten years and relies on him for advice. The sad part is I was not the only one; there were at least 2 to 3 other people in the waiting room and also left, and we talked outside by the elevators; one of them mentioned a lawsuit. I didn't jump into that conversation, but yes, we were all disappointed with the treatment from the staff and the no communication from the doctor. Now let's add salt to the wound I returned to Dr. Rainwater, and when I asked her all my files, they refused to give them to me. Here we are almost eight or nine months later, and I'm still waiting and have called regularly, and this offer should be ashamed of yourself the way to treat customers and patients I can recommend Dr. Rainwater in Valley urologist; they were inviting and took me back in in a heartbeat; they do a great job.

Incompetence at every turn. The office staff can't do basic skills like checking appointment times…read more They never answer or return phone calls. Drive all the way from Visalia only to be told at check in that the X-ray department isn't open today. They should have checked that at the time they made the appointment. Not the first time this office has screwed up one of my appointments.

Best Dr Minor I have ever met but worst office!! If you need to change an appt it is the ACT OF…read moreGOD!!! I get tired of the excuses. And if you need a good doctor these days you have to understand that it will try your patience. At this point I have no options. Health care is what will kills us!! I have waited 4 days and did get a call back but they couldn't help me. Joke.

This doctor caused severe mental and physical trauma to my healthy husband. Do not let this man…read moreexam your prostrate. He will cause damage then tell you to retest the same day which is against st protocol. (Supposed to wait weeks after ) When your PSA goes up a point due to his damage he will scare you into a biopsy.

My experience with this Dr. was less than desirable, as I found him to be rude and condescending…read more My father (his patient) was trying to tell him what was going on with him, only to be talked over and loudly. He not once shook my father's hand but shook mine and my brothers twice. Now looking f ou r a Dr. that won't dismiss my father's concerns.

Discharged from hospital with urinary catheter and was told to call office for appointment ASAP…read more Left two messages and never got a call back to schedule appointment (this is day 6 without call back !!). You can't talk to a real person just press #'s. Needless to say I made other arrangements to be seen by a different office.

im 70 yr old male and in august 2024 I was not able to urinate and was extremely uncomfortable--I…read morehad an enlarged prostate gland-and i was assigned to dr horovitz- wow I was very impressed by his personality and his professionalism!! he reassured me that I was going to be back to normal!! He performed a "turp"surgery and turned out to be a successful procedure!!!! I highly recommend dr david horovitz and his wonderful staff-I felt like I was treated perfectly and am in recovery from the recent surgery!!! I am able to urinate like a teenager-which is wonderful. I am very happy to have him as my urologist;) thank you from all my heart

Been seeing Dr. Grewal for a while. Great doctor. Can't imagine seeing another person ever. Very…read moreapproachable, and detailed.

OFFICE STAFF I have been wrestling with the thought of…read moreleaving a review for quite some time. I have been a patient here for 15 years or better. First and formost i want to say that the medical care i have received from the doctors has been great. They are caring physicians that strive to give the best care. The office staff on the other hand leave alot to be desired. Over the last few years it has deteriated to horrible experiences . There has been several incidents that could be reported, but i am going to focus on this one incident that happened on this last Thursday. I phoned into the office with a medical issue. I did receive a call back from a back office staff in a few hours. She assured me that she would talk to the doctor and get right back to me. I have had enough UTI's over the years to know that is what i was having. I never received a call back. Im still waiting. By 6pm on Thursday evening i realized that i was not going to get a call back. I had been in pain all day. Thank God Fresno has several walk in medical facilites and i took myself to one. I received the medical care i needed. The doctor there phoned in a prescription. I began feeling better the next day. It is obvious that the staff member at Urology Associates never spoke to my doctor. I have never experienced anything like this before from any medical facility. I can only hope that the administration reads these reviews and considers evaluating their staff and hopefully make changes.