Dr Ashok did my kidney stone removal. He was very professional, explained everything and had great…read morebed side manner. Very caring of his patients.

My staff reported a long wait time and unprofessional service from Dr. Ashok. He was rude with…read moreboth caregivers and was angry to be given the discharge papers for our residents (his patient). He wouldn't even write the prescription but instead had one of my staff hand write it (weird right?). We will try and find another urologist.

While the doctor has a pleasant demeanor, the quality of care I received was disappointing. During…read moreprocedures, he seemed rough and lacked sensitivity and compassion. After I was hospitalized with complications from a procedure he performed, my follow-up calls were never returned. Overall, I felt unsupported during a very serious situation.

2/19/2024. 2pm. Unfortunately, I won't be seeing this doctor, and through NO fault of HIS. He may…read morevery well be brilliant...however, the female think-tank reject on the phone 20 minutes ago...that's another story, and the reason why. Uncaring, vocally comatose, and KEPT asking my wife for THE SAME INFORMATION OVER AND OVER. **Office: What's your husband's name. -- My wife gave it. Office: Insurance? -- My wife gave it. **My wife: Do you want our supplemental insurance, too? Office: No, not necessary. Date of birth? -- My wife gave it. Office: Can you read the insurance card number again? -- My wife repeated it. Office: Do you have any other insurance? **My wife (what??): I just asked you if you wanted it, you said not necessary. Office: Well, can I have it? **My wife (bemused): OK...let me get the card. (my wife reads the info to her). Office: OK, what's your husband's date of birth? **My wife (huh?): I gave that to you already. Office: Can you give it to me again? **My wife: Seriously? You didn't...get it?...a few minutes ago? OK. (she gives it again) Office: And what's your husband's name again? **My wife (trying to keep calm): That was the FIRST thing I gave you 5 minutes ago! Office: Can you spell it for me? **My wife (looking at me at this point and shrugging her shoulders in disbelief): Sure. (she spells my name) Office: Your insurance, can you read the number again? **My wife (understandably fed up): You know.........it doesn't sound as if you're really interested in even having this conversation, since you keep asking me the EXACT SAME QUESTIONS!! over and over. I think we'll find another doctor whose office staff actually pays attention!! (My wife hangs up the phone). SO...I'm guessing it shouldn't be THAT difficult to ascertain WHO was answering the phones in Dr. Hillyer's office at 2pm on February 19, 2024. Because THAT WOMAN...is the FIRST INTERACTION the "public" experiences while representing Dr. Shahab Hillyer. Incompetence. Lack of caring. Indifference. That's the ONLY thing we walked away with from this one, simple phone call to merely set up an appointment. Pay attention, Dr Hillyer. You may very well be terrific, but WE'LL never know, because you hired Ms. Indifferent to answer your phones.

Dr. Nadeem Rahman is a great doctor, but I had to fire him due to him having the worst medical…read morefront office that I have ever interacted with. I tried to schedule an appointment with Dr. Rahman as an existing patient for weeks and left messages with his staff to call me almost every other day for weeks. I finally told my GP that I had to fire him due to non responsiveness from his staff and that I needed a referral to another specialist.

I had been seeing Dr Nadeem Rahman for several months, when he recommended a procedure to solve one…read moreof my health issues. The issue was worse after the procedure, so on my follow-up I mentioned to Dr Rahman, that I was not happy. He recommended I give it a couple more months, I agreed, so he had me set up an appointment with one of his PA's. Since my issue had not gotten better and had maybe gotten a little worse, I showed up for the appointment with his PA. After waiting 40 minutes, I decided my time was just as important as the PA's, I told the office staff I was leaving. Bad enough you have to wait 40 minutes (on a good day) to see Dr Rahman, but 40 minutes for a PA is absolutely ridiculous. Dr Rahman's office has no consideration for their patients, I think he recommends procedures, that aren't needed or he knows won't help....so he can make more money off his patients. They don't answer their phone, they don't return calls, and they will let you wait over an hour for a 10 minute visit.

Incompetence at every turn. The office staff can't do basic skills like checking appointment times…read more They never answer or return phone calls. Drive all the way from Visalia only to be told at check in that the X-ray department isn't open today. They should have checked that at the time they made the appointment. Not the first time this office has screwed up one of my appointments.

Best Dr Minor I have ever met but worst office!! If you need to change an appt it is the ACT OF…read moreGOD!!! I get tired of the excuses. And if you need a good doctor these days you have to understand that it will try your patience. At this point I have no options. Health care is what will kills us!! I have waited 4 days and did get a call back but they couldn't help me. Joke.

This doctor caused severe mental and physical trauma to my healthy husband. Do not let this man…read moreexam your prostrate. He will cause damage then tell you to retest the same day which is against st protocol. (Supposed to wait weeks after ) When your PSA goes up a point due to his damage he will scare you into a biopsy.

My experience with this Dr. was less than desirable, as I found him to be rude and condescending…read more My father (his patient) was trying to tell him what was going on with him, only to be talked over and loudly. He not once shook my father's hand but shook mine and my brothers twice. Now looking f ou r a Dr. that won't dismiss my father's concerns.

im 70 yr old male and in august 2024 I was not able to urinate and was extremely uncomfortable--I…read morehad an enlarged prostate gland-and i was assigned to dr horovitz- wow I was very impressed by his personality and his professionalism!! he reassured me that I was going to be back to normal!! He performed a "turp"surgery and turned out to be a successful procedure!!!! I highly recommend dr david horovitz and his wonderful staff-I felt like I was treated perfectly and am in recovery from the recent surgery!!! I am able to urinate like a teenager-which is wonderful. I am very happy to have him as my urologist;) thank you from all my heart

Discharged from hospital with urinary catheter and was told to call office for appointment ASAP…read more Left two messages and never got a call back to schedule appointment (this is day 6 without call back !!). You can't talk to a real person just press #'s. Needless to say I made other arrangements to be seen by a different office.