I was working with Jeri Lynn on trying to get a quote for my new condo and car and when asked what…read moremy current company was she asked why I don't stay with them in a hastily tone. Honestly thinking about staying with my current provider now even if it is more expensive. Young homeowners beware, it was not a stress-free feel good choice.

I have been with State Farm for over 30 years. Never have I had such a horrible experience. Was…read morepromised help by David, he dropped the ball, which resulted in an issue with my policy. I then talked to Rick who then proceeded to scream at me. He berated me, yelling at me,shouting that he that did not care if I had all of the emails and texts between myself and Nick to show this was his fault. He continually interrupted by screaming so I could not speak. He would not let me get a word in, I had to shout to be heard. He was extremely volatile. I told him I would be contacting main office about his extreme behavior, he laughed, said go ahead, they wont do anything anyhow. This man needs to be fired or needs major anger management help. After being a lifelong customer (with the majority being with this agency), I have NEVER experienced this extreme incompetency and horrid behavior from agents. Do not go here unless you like to be verbally abused!!! The same day we received a letter stating we were going to be dropped by State Farm because of an insurance payout from our house being robbed in '2016 and then have roof damage from a really bad hail storm in '2020. WTF???!!! I thought that was what insurance was for?! Like a good neighbor State Farm is NOT ON YOUR SIDE!!! State Farm after 30 years and no problems was great. 2 problems in 5 years and they drop you. Not what my family and I expected in a good insurance company. Very disappointed and hurt. Life goes on I know but if this is the way they do business, I hope everyone knows.

Gavin was patient and thorough with my review and questions. He is always available and helpful. I…read moretruly appreciate the service and highly recommend.

Brad Robbins and the staff at his agency are the top insurance pros to work with in Cincinnati…read more Brad is one of the most trustworthy and knowledgeable insurance agents around. He truly cares about making sure my assets are covered. He looked at my home in detail and reviewed coverage options with me to make sure that if anything happens, we are covered by State Farm. Do yourself a favor and connect with Brad and his team on your insurance.

A knowledgeable, honest and friendly agent when I needed both business and car insurance. Travis…read moremade the process quick and painless!

Fantastic insurance sales from an honest, friendly agent in a great community. Travis listened…read morecarefully to the needs that my wife and I explained and custom-tailored our plan to give us the coverage that we needed.

No one really thinks of insurance and thinks of seamless transactions and stress free…read moreconversastions. But I've been with Matt Deck as an agent and I stayed with him when he became is own agency. I tried out several big name competitors prior to Matt but his system, approach, prices AND customer service is beyond compare. My home was damaged in the ice storm-Matt had everything resolved including a check in a week. I purchased a new car on the weekend, Matt emailed me my new policy and cards without hesitation. Big companies never did the leg work for me. In fact, if I wasn't a new customer, I felt like another number..waiting on hold..... Not only does Matt beat the big company prices for me, he treats me like a friend and makes my stressful life a lot simpler by taking care of the things he's an expert in.

From the owner: Matt Deck Insurance Agency is a leader in providing quality protection for hundreds of individuals,…read morefamilies and businesses throughout our Tri-State. Providing superior customer service and low rates along with our ability to understand our customer's coverage needs drives the success of our agency.

This place is a joke. Their agents are committing fraud by not even being agents but selling thru…read moreother agents and they refuse to do anything unless you talk to a supervisor and yell at them. Told many different things from different people, lost so much money trying to get forms notarized EVEN though they have no place to notarize on the form itself so the notary refuses to sign it. Was told they would take online notaries but then refuse to accept it. It's a freaking joke. They had me running In circles for months trying to make changes. Told me they only send things thru mail but refuses to update my address so I don't get the mail. Their "agent" who sold me the policy "gao nou yang" in Minnesota has her mother selling policy's on her behalf and can't even get the paperwork done right. Informed Columbus life of this and they didn't care cause they're getting money. Columbus life was so quick to take money from my bank account but are clueless to any changes i am asking for after that. AVOID THEM!!!

From the owner: Columbus Life Insurance Company is a member of the Western & Southern Financial Group. Our…read moreorganization has consistently grown and prospered for more than 110 years, since its founding as Columbus Mutual in 1906. Today, we are represented by more than 4,500 independent financial service professionals marketing our insurance products and services, supported by a diverse and talented home office team of insurance professionals. Columbus Life Insurance Company, Cincinnati, Ohio, is licensed in the District of Columbia and all states except New York (NAIC #99937).

I've been with State Farm Insurance since I turned 16, now I'm 55. Nancy took over the company and…read moreclients from Lou Trotta and the service is just as incredible as it has always been. Nancy and her two agents are wonderful and always polite and professional. I have my house, cars, and life Insurance through them. They have handled every problem I've had with ease and taken care of me. Outstanding Agent, I couldn't ask for a better or more kind and caring group to help me through difficult times. I highly recommend Nancy.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: OH-46880

I honestly do not know why it has taken me this long to post this review. I have been insured by…read morethis agent in his office for almost 8 years now, and they have been magnificent. When I relocated to Ohio, got a new job, and a new apartment, State Farm was there for me. I consistently paid on a policy for years through this agency, through this office, and almost 2 years ago was in a car accident that totaled my vehicle. Let me tell you how amazing this office is: I had a rental car within one hour of my accident, I heard from a claims adjuster within two hours of my accident, and I received a check for my totaled vehicle in less than three weeks. If you ever wonder where your money is going when you pay insurance, or if it is worth paying insurance, stop wondering... most especially if you're smart enough to work with this office. Your money is going towards great coverage, kind people, and reliable service when you need it the most. Thank you to everyone in this office who has always made any auto issue I have ever had your number one priority.

From the owner: Our office strives to provide you with an understanding of the products and services State Farm…read moreoffers while focusing on the needs of you and your family, in order to create an insurance program that is suitable for you. We have many years experience in auto insurance, home insurance, life insurance, health insurance, and business insurance. License #: OH-27285, IN-3517896

Great experience, Bob listened to my concerns and provided me with exactly what I needed. I chose…read morethem from a google search. So happy I did

Best place to get insurance! Very friendly and easy to deal with.read more