Needed a rear main seal and starter replaced. He answered the phone and told me that this was…read moresomething he could not do. i am thankful that he did not waste my time and was honest about what he could and could not do.

Don't use this company. They will take your money and not repair your vehicle. They will ignore…read morecalls and texts. They don't have a physical address. Scammers. They were supposed to replace a part on my friends car. Showed up got the money for the part and disappeared.

Going to a automobile body shop for repair work knowing you have insurance coverage is one thing…read morebut going in knowing this is going to be out pocket is another. When I walked in to Franks and spoke with Jerry about doing some work on my wife's Highlander that wasn't really necessary but would sort of improve the looks I was expecting to pay a lot. Wow! Was I wrong. If I had gone to the dealership and got a quote I would probably not had the work done. Thanks to Jerry and his team my wife is happy. Excellent service. Professionalism from start to finish. Robert French

10March2026. Refused my business. Said he had enough or too much insurance work on the shop floor…read morealready and expressed concern that I would be unable or unwilling to pay if cost exceeds estimate. Not sure that's the real reason, but that's what they said. Offered to pay 1/2 up front, Refused. Brought my car in about 10am and got a written estimate. When I came back around 1pm, they had changed their mind. Not even a courtesy call before I drove in from Talbotton. That's my experience, hope yours is better.

I took my car to Bi-City Body Works for some major body repairs (front bumper replacement and…read morepassenger side rear panel replacement). The owner/mechanic was absolutely amazing!! He was passionate, kind, and my car came back looking absolutely perfect, like it was brand new! He gave us an extremely reasonable estimate up front, and charged us that exact amount when repairs were complete. We highly recommend Bi-City Body Works for anyone in the Columbus area! Amazing prices, great service, quick turnaround time, and repairs were flawless.

During our covid crisis, I took my car in after an incident. Masks were being worn and hand…read moresanitizing gels and sprays were used. Steering wheel covers were also used, as well as "social distancing." I was very impressed with the maintaining of guidelines. The work that was done on my vehicle was impressive. My car looks as if no damage was ever done. The vehicle was promised at a set time and was ready. Professional, friendly and courteous staff as well. Only gripe is my GPS does not give the proper directions to the location (nothing against the business) but it would be best to Google the directions...

Excellent customer service and provided clear explanation of required service. Will definitely be…read moremy go-to place for tire services from now on.

Pulled in here with a tire problem while on a road trip. A long way from Houston! Turned out to be…read morea leaking tire valve but they jumped right on it and took care of it despite being extremely busy. Outstanding service and friendly folks. Highly recommend!

5March2026. Overpriced with a side of attitude. Paying out of pocket to avoid insurance totaling my…read morecar. Written estimate about $11k. Too much for a fender bender. They said that anybody who quotes less will not be reputable nor will they do quality work. Next 4 quotes; $8500, $8100, $6900, $4700. Insurance quote $5130, not a total loss. CBW Northlake is the one quote so remarkably different and significantly higher. Alternatives to CBW Northlake are Massey's in Manchester or Castleberry's in Pine Mountain.

Communication and honesty! Our truck was there for 40 days,…read moreduring that whole time No one reached out to us to update on the progress. We always had to call and Never received a return call. They called us the day it was finished,, we had the insurance check.. I would definitely shop around before going here.

Took my 350 z in because my transmission needed a new Tcm and the owner completely told me to take…read moreit to the junk yard it wasn't fixable so I was crushed but I instead took it home did the repairs my self ordered parts from Amazon (have it programmed to ur vin#) and fixed myself so no I don't ever recommend this company especially if your a woman I'm so disappointed on how horribly I was just written off and my car wasn't fixable or just not worth they're time

I had a great experience having my vehicle serviced at McCarley's. David was very friendly and…read moreprofessional. It great to have found a place I can trust to not only do the job right, but treat you right.

Excellent service!! Went there to have a tire repaired after getting a flat on the interstate…read more Unfortunate for us the tire was done but they had replacements available the next morning and we were back on the road before 10:30am!! Highly recommend!!

H&W Tire replaced my son's engine. They were honest, timely and fair pricing. They were so much…read morehelp!!!

we encountered a road hazard in Phoenix City Alabama, resulting in two ruined tires and a bent rim…read moreon our rented uhaul car trailer. we contacted uhaul, who ended us sending help in the form of CSTR. Corey from CSTR arrived within an hour, replaced the tires and straightened the rim in about 45 minutes. we were very impressed and happy with his service. Kudos to Uhaul with contracting with CSTR and thank you Corey!