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    Dylan the Lender Guy

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    7 years ago

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    Wells Fargo Bank

    Wells Fargo Bank

    (21 reviews)

    Wells Fargo has been the worst banking institution I've ever dealt with. The RSM branch, in…read moreparticular, gave me inaccurate information, and their claims department was completely unhelpful. Even when I went back to the RSM branch, they weren't able to resolve my issue. I had a checking, savings, and business account with them, but I ultimately closed all three because of the incompetence and poor service I experienced consistently. FIND ANYWHERE ELSE TO BANK.

    Marianne (?) and most of the other female staff seem disinterested & from my experience,…read moreunprofessional. While bringing in a deposit for the company that I work for, I assume the deposit slip was having trouble being read, to which I was told " yeah we always have problems with YOUR company" another banker walked up and said "we have to try it 400 times"... not jumping into apologizing for their lack of interest in working, I repeated "400 times? I find that hard to believe" deadpan.. the banker who walked up and interjected herself in the conversation said "well 400 times no...but a lot of times, yes" To which I asked, "so what is your suggestion? Ordering a new book of deposit slips? " They looked at each other and laughed, and then said to each other, "deposit slip books are very expensive"... I didn't remember asking how much they cost, I remember, asking if this was the proper recourse in order to remedy the situation since it makes their easy job so difficult apparently.... never gave me any extrapolation on why it wouldn't be a good option seeing as their machine is allegedly having trouble reading the slips every single time which is why three of their employees were literally standing there telling me how difficult it makes their job while they're sitting on their ass doing nothing most of the day. Like I said, I'm delivering the slips along with a deposit for the company that I work for, it really doesn't matter to me how expensive the deposit slip book is because first of all, I'm not gonna be the one paying for it, and second of all, if it would make the process easier, and if the first book of slips is defective. Don't you think that would be the proper recourse? Marianne is extremely rude, unprofessional, and I don't appreciate her behavior, as well as her pointed tonality when assisting clients. I have never been to a bank where when I'm trying to process a deposit, I get told that it's difficult for them to do, they complain throughout the process, act aggravated, and then call over other staff too just oversee and chat about me in front me, while they're doing the process. Absolutely insane unacceptable and extremely poor form.

    Dylan the Lender Guy - mortgagelenders - Updated August 2026

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