Dino and Mario are simply the best. I can't imagine a Southern Californian lender offering a…read morebetter customer experience. When you combine the most knowledgeable, the friendliest, the quickest... the list goes on. So helpful in guiding us along the way and making the home buying experience easier. THANK YOU!

Everyone was infor.ative and friendly. The process went smoothly and I would highly recommend.read more

Horrible horrible customer services as a company. I travel to the border they did not autorice my…read moretransaction I was trying to pay to the dentist so I call them. 99% of time they do not answer the phone or call back I was beyond embarrassed I had the funds and the bank did not approved the transaction I call them Multiple times they did not answer the phone and did not return my phone call is not the first time so after 20 years as a good customer I will close my account for good. You save money with fees but customer services is horrible. I want to Rate them minus ~5 stars

Extremely disappointed with the mortgage underwriting team at OCFCU. Despite providing clear…read moredocumentation and citing specific Fannie Mae guidelines (B3-3.7-02) regarding business cash flow, the underwriting team ghosted me for a week, and their manager Monica Partida refused to apply standard industry add-backs, resulting in a wrongful denial. OCFCU went back on their word after I was promised by my loan officer Jennie Jacobson. that OCFCU would apply standard industry add-backs to my income. While she promised to use standard industry add-backs to secure my application (and Hard Credit Pull), they then fundamentally changed the "rules" during underwriting to deny the loan. Indeed, the entire culture at OCFCU is decayed with failed communication at each level. Even after escalating my credit appeal to the executive board, I was ghosted for two weeks with zero accountability or rebuttal. The executive board (Kathy Jumper, Donald Carazo and Jeff Harper) never sent me a single message acknowledging my escalated complaint and appeal. My appeal was affirmed and singed by OCFCU fourteen days after the fact and coincidentally the very same day I told them: "Too late, I will be publishing my bad experience with OCFCU online." Although, instead of simply emailing me an update, they claimed to have snail-mailed me the response to my appeal--nothing was ever received in my mailbox. If you are self-employed or have a complex income, save your credit score and go to a lender that actually understands modern secondary market requirements. UPDATE (May 13, 2026): After escalating this matter to the Executive Board and the NCUA, the Chief Lending Officer Jeff Harper personally intervened to make right on the misrepresentation of underwriting standards. The Credit Union has since facilitated the removal of the hard credit inquiry. While I appreciate the eventual accountability from leadership, I do believe the initial process for self-employed members remains flawed. 3 stars for the resolution, 1 star for the experience.

I have had an amazing experience doing all my taxes with Peshke Financial. The team is organized…read moreand gets everything filed and completed in such a timely manner. Makes this time of year beyond easy. Thank you!!!!

Chad and his team are awesome. Super quick, organized, and on top of everything. Chad gives solid…read moreadvice, and the whole process is smooth and easy to follow. Honestly, I'm so glad I found them.

Beau went through several scenarios for my investment property purchase and kept on top of all my…read moredeadlines and outstanding documents even for my quick close. Would recommend!

We just closed on a HELOC arranged by Beau. He made the process as easy as possible and was…read moreextremely knowledgeable about rates, terms and underwriting. He returns messages quickly and stays ontop of the transaction until it is done. I recommend him highly.

Great customer service! Chris made sure all my questions were answered, anything that didn't seem…read morecorrect he made sure it was corrected and explained. Very organized and straight forward process. USMC Veteran

Brandon took care of me from start to finish. He was knowledgeable and polite throughout the whole…read moreprocess. Without his expertise, I would not have gotten the great deal I got. Thanks Brandon!

The only mortgage lender I would use from here on out. Seth is honest, knowledgeable, and truly…read morecares for his customers. He spoke to me about some concerns about the deal to make sure I was aware, and I don't think any other lender would have done that because they would just want the deal. They have competitive interest rates and even matched the fees I quoted. His team, Summer and Bernie, were organized, communicative, and so quick that we were able to close in 21 days. Can't thank them enough.

Full circle home loans was an absolute joy to work with. The transition of buying a home was so…read moresmooth and easy. My wife and I would definitely use there services on our next home. Thanks everyone at Full circle.

This is a very much needed firm for anyone seeking a mortgage on a Laguna Woods co-op…read more My experience was positive with this group, from interface with the CEO to individual staff members. Carolyn Behrens went to bat for me when the lender insisted on a 25% down payment instead of 20%, which I actually put down. From start to finish, this group is professional, efficient, and best of all, on your side.

Responsive & Helpful. THE place to call if you're looking for financing on a Co-op - especially in…read moreLaguna Woods.

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and her team kick a$$! Mike helped us with a HELOC and I'm glad to say from the moment we…read moreconnected it was a wrap. Not only was the process made easy to understand, it was completed from the comfort of our home and our schedule.The team is flexible, quick, knowledgeable and most importantly explained it in a way that made sense to us. Our HELOC closed in a little over a week. Mike was in communication with us which felt like 24/7. If anyone is looking for a reputable lending team look no further.

Thank you very much David for the help our loan approved in 7 days. I will highly recommended you…read moreto anyone!!

I recently completed a refinance on my home through Advantage First Lending, and I want to express…read moremy sincere appreciation for the exceptional work of Uriel Salinas, Sr. Loan Originator, and Christina Klapprich, Sr. Loan Processor. From start to finish, Uriel demonstrated professionalism, patience, and genuine dedication. He remained in consistent contact with me throughout the year, following up as my credit improved and ensuring I was in the best position to qualify for a better rate. His proactive communication and encouragement made the process feel manageable and transparent every step of the way. When challenges arose, both Uriel and Christina went above and beyond to find solutions. Their teamwork, responsiveness, and problem-solving skills were evident in how smoothly they handled every hurdle that came our way. Thanks to their commitment and persistence, we successfully completed the refinance with great results. I am truly grateful for their hard work and outstanding customer service. I would highly recommend Uriel Salinas, Christina Klapprich, and the Advantage First Lending team to anyone looking for knowledgeable, caring, and dependable professionals in the lending process. Gregory A. Allentown, PA

Honestly, this was a much smoother process than I expected. Nicholas Falini and Mari Ungos were…read moreboth great to work with and made everything feel pretty straightforward. Nicholas was super quick with everything and didn't waste time going back and forth. He explained things clearly, got right to what mattered, and that made it really easy for me to make decisions without second guessing. Mari stayed on top of everything behind the scenes and kept things moving. Anytime something came up, she was already on it, which took a lot of stress off my plate. Overall just a really solid experience. If you're going through a loan and want people who are responsive and actually make things easier, I'd definitely recommend them.

After I contacted them they sent me this email From West…read moreCapital Lending in CA One gets these emails encouraging you that you can get a Heloc/Equity line of Credit when the final decision from the underwriters you can't. Hi Marylou, Killian Kidd at WCL has started a HELOC application on your behalf. WCL helps you access the cash you need by tapping your home equity with a HELOC. Here's what's next: Customize your offer Choose from a variety of rate, term, and payment options. Complete your application Digitally verify your identity, income, and speak with an eNotary*. Voila! Funding in just a few days! The process is fast, easy and only takes a few minutes to complete 100% online. Continue your application The application was continued over the phone explaining all they needed to know to determine a equity/Heloc only to find out this company based out of California and their underwriters did not approve going forward. This company knew where I lived in Florida and denied going further with my applications according to their underwriters. This company refused to take on the difficult circumstances of my son as co-owner and living in NY as I live in the residence in Florida. I would not consider to use this company.