Eunice from The Taxi Lady is such a professional that even though she could not accommodate me in…read morepicking up my godson tonight from Greyhound, because she was already booked, she gave me advice that helped me to choose the next company I had to call. And because I was in Los Angeles and somewhat panicked, I had a number of questions all of which she patiently answered. I recommend her highly and look forward to using her at a future date.

I was calling ahead for an 830 ride. She fussed at me for calling ahead she said she wasn't ready…read more Mean

So this cab driver is one great guy! Saw him drop off an elderly man at his apartment and he got…read moreout, got the man's walker out for him, set it up, and helped his wife get him inside all before leaving!! What great customer service, made my day seeing it! Hopefully this post will make it to A-1 United Deluxe Cab. He's cab #7!

If I could give a 0 I would. My first experience was ok. Today I called for a cab at 12:24pm to my…read morehome and was told by the lady on the phone she was sending one out. I called back at 12:37pm to ask if the cab driver might've gotten lost. She said no they should be close. I called back at 12:50pm and asked again if the cab driver got lost. I was told that the "took it" then "driver gave it back". I told her that I was going to my kids appointment at 1 pm. I told her I was basically going from Madison to downtown Huntsville and I could afford the cab ride. She hung up the phone when I called back to find out why she hung up she said she didn't have no cabs available anymore. I'm going to miss my kids appointment all because she didn't communicate correctly. Bad attitude.

i called Huntsville Cab several days before my trip to have a cab for a trip to the Airport. I…read morecalled the day before to confirm the pick up. the cab never came!! I clled him to find out if he was coming. the call was sent to voice mail and it said his box was full. I ended up driving myself and I had to park in long term parking. it ended up paying $180 for parking!!

Stay far away from this cab company!…read more Three days before Christmas, 34°, finished holiday Kroger shopping @ 10pm, and called Huntsville Cab for a ride home. I was told 20 minutes, and after an hour, I called back - they said they were on their way. 25 minutes later (Kroger had long closed), I called three times - no answer (they must have Caller ID). Since they wouldn't answer my cell, I launched my Xfinity phone app and called again from my home number - Gotcha! - they hung up, twice. After one and a half hours of waiting in near freezing weather, the driver finally showed. He was apologetic, and I didn't take it out on him, I knew it wasn't the driver's fault - so I tipped nearly 100% - the last penny they'll ever see from me.

I seriously can't comprehend how a cab company like this operates in the second largest research…read morecorridor in the U.S. and somehow stays in business. Huntsville is not a big city, and from looking at the driver logs when I was picked up a number of times this past weekend, they weren't all that populated, so I have a hard time understanding why it takes 30+ minutes between calling for a cab, and calling for a cab, and eventually getting a cab. It's ironic from my viewpoint to be picked up in a pink taxi supporting breast cancer and the taxi and driver both reek of cigarette smoke. While I am not a super fan of UberX, it's this kind of disruptive business model that will either force cab companies in Huntsville to get their act together, or watch them fold operations altogether. I can't see them effectively competing with Uber from what I've seen this weekend and in the long run, the consumer will be real winner here.

Worst cab company. I made a reservation the night before for a pick up the next day. I called that…read moremorning to confirm the reservation and they had the wrong pickup address. I corrected the address and they were still 25 minutes late. The cab was filthy and smelled like smoke. Don't call them if you want good service or an on time pick up.

Very courteous and kind. Enjoyable and friendly drivers and conversation! I choose Exspress Taxie…read moreEverytime!

From the owner: Are you in Huntsville or madison Alabama and need reliable and professional taxi service? If so,…read moreExpress Taxi is the perfect solution for you. We are a family-owned and black-owned business, and we truly strive to exceed your expectations. Whether you need a quick ride to the airport or a reliable and safe ride late at night, Express Taxi will provide you with excellent service. Our professional drivers are committed to providing you with the best taxi experience ever. With Express Taxi, you can rest assured that you will get to your destination fast and comfortably. Our drivers are experts in the area and know all the best routes. That way, you can trust us to get you where you need to go in the shortest period of time and with the least hassle. We also value safety and strive to provide an overall comfortable experience. That’s why we make sure that all of our vehicles are well-maintained and clean. We also have additional safety measures in place. Moreover, our drivers are knowledgeable, experienced, and certified by the relevant licensing authorities. So you can have complete peace of mind knowing that you are in the safest hands. In addition, Express Taxi offers the convenience of booking a taxi in a snap. What’s more, we offer very fair pricing, so you won’t have to worry about your budget when you book a taxi with us.

Calling from Los Angeles, I arranged a ride for my godson from the Greyhound station in Huntsville…read moreto his residence, which was some distance away, a 20 minute drive. Mr. Jennings was very helpful and I appreciated the professional way. He approaches his business, which is that once he has the pick up location and drop off location he gives you a written estimate, which you approve, and then send him the pre-payment just like an Uber. After that, I got a picture of the car that was picking up my godson which I passed on to him. The whole process was quite seamless. Cost was around $68 plus tax tip. I paid around $76 total.

I called for assistance and was directed to website to submit a ticket to be picked up. waited an…read morehour and no one showed up. I called 3 times and they just didn't answer the phone anymore. was stuck with no ride and nowhere to go. would not recommend.

I am local to the Huntsville Alabama area. I cant remember ever having to dial up a ride until…read morerecently. My auto went down and needed a reliable ride to work. my first ride was on time looking all cabbie. They were on time! My second and later rides where with very nice professional drivers in nice non cabbie wheels. I am a government employee. I appreciate their service and if I ever need a ride to work again? They are in my phone.

,the driver took advantage of a senior citizen,What he didn't know I have tracking on my phone.A…read more2.5 mile trip caused her $30 .The cost should have been only $10.The person that send the cabs out was very understanding.The guy also lied,saying my mom went several places,again I have her location on my phone and hers,I hope he had a blessed Thanksgiving.CAB #8

Driver stated that it was a minimum charge of $20 to go anywhere from the airport after we already…read morestarted leaving. Never turned on the meter. Had some phone number of a guy to take your credit card. The whole thing was crocked from the beginning to end. Never will I use them again. Driver was Paul Bonner (103157).

I caught the taxi at the airport and showed the driver the exact address of the Hampton Hotel. He…read moredrove me to a Hampton Hotel and left. When I went to check in, they said I'm at the wrong hotel. The driver didn't bother to use a gps or road guide system. He just assumed. Total waste of $40 and cost me an extra $30 to get a cab to the correct hotel.

I cannot recommend. My home is less than 13 miles from the airport. I looked online for taxis and…read moreliked the reviews for Madison City Cab. Requested a quote for my ride a couple of days prior and never got one. Although the service was prompt, there were issues. The driver was holding her phone for navigation while driving, in the rain, and almost turned in the wrong way as she left Madison Blvd. for the airport. Additionally, she charged a rate higher than the stated rate on the website and fobbed off when I raised it. She also stated that she hoped for a big tip. The cab was shabby, with the tail pipe making a noise and the headliner was held up by about 200 thumb tacks. She also implied paying by card was a problem, hinting at cash. She had to call the owner and phone in the credit card info., which took time and seemed silly for a business. My cost was $35 before the $5 tip. You do the math.

From the owner: Services & Servicing: Hotels, Schools, Hospitals, Errands, Assisted living Facilities, Individuals,…read moreAirport, City tours, Pre arranged trips, Out of State trips, Daily trips to Work or School, Advertising.