They were very helpful when I was buying the product, but 1 1/2 yrs later when the planks began to…read moreseparate at the seams, NO customer service at all. For 2 months, would not return a phone call, come to look at the floor, and just blamed my installer for the problem. Was not asking for a refund, just how to possibly fix it. Very dissatisfied!!

After 25 years, our beautiful hardwood floors definitely needed an update and some maintenance…read more Wyatt took out the apprehension we anticipated for the project and did an amazing job with recommendations and professional finishing. We are very pleased and appreciative! Thank you, Wyatt. We are SO enjoying the finished product!

From the owner: Professional Hardwood Floor Refinishing: Industry leading equipment, HEPA Vacuum System, On-Site…read moreColor Samples.

I've used Jolark several times. They have worked on storm doors, installed two toilets and also…read moreinstalled bathroom cabinets including sink and faucet in one of the bathrooms. All jobs were well done! I'm in red shirt.

From the owner: Video Doorbells, garage door keypad, camera systems, garage openers, residential network systems,…read moreoutdoor WiFi nodes, p2p, Faucets, sinks, toilets, ceiling fans, screen door repair, shower head,

I can not recommend Travis enough for his work. Great communication via text and phone calls…read more Work-wise there is great attention to detail, just overall a fantastic experience working with him on our projects. Will definitely use Travis again if we need future work done.

I can't say enough how pleased I am with my flooring. The customer service from the top down was…read moreoutstanding as well. Very friendly!

We had a hose on our refrigerator that leaked down the floor into the basement. Kosta came over…read moreand got right to work replacing the drywall and fixing some other sheetrock cracks. He did an awesome job. He is very knowledgeable and knows his stuff.

From the owner: We have immediate openings and we love working with our customers to make sure that there project…read moreturns out to be exactly how they envisioned it.

My sales rep was wonderful! He did a great job of helping me find a solution to my flooring…read morechallenge. I am not enamored with the choices on the market now but Joel helped me find something that I am reasonably happy with. I'm 100 miles away and Thornton really had a wide variety. So glad to have a solution & will return to them again - just wish they were closer!

I did not have time to come in to the showroom to choose what I wanted so everything was…read morecommunicated via email. I was offered very limited selections of options to choose from for flooring and carpeting to upgrade my house for a rental. I think they must have assumed that I wanted mediocre quality since it's set to be a rental. For carpet, I was given 2 options for colors to choose from. I was initially offered the 30oz carpet but I feared it would not be plush so I wanted to upgrade, so 40oz was the next up. For flooring, I had 3 options for colors to choose from. I choose what was best based on what was presented to me. They took 2 days to install over a period of a week. I guess it's normal for after installation of the flooring that they don't install the toilets back for you? Anywho, after installation, I noticed the carpet felt CHEAP, I wondered if the upgrade was done? I can't imagine what the 30oz version would feel like. The flooring also cheap looking and felt slippery, maybe because it was new. I hope that wears off otherwise it's going to be an issue. Not happy with the results I complained about it to Mike, the properties manager. He was pleasant and we worked out the solution for it. What I learned from the experience was I can't trust the experts/professionals to do the right thing and pick out what I need over emails. They made it easy for me choose by giving me limited options but I should have asked about the quality. I needed to come to the showroom and feel the products out first to know what to expect for such an expensive project.

Can't say much on the warranty side, other than they were specific on the care that needed to be…read moreused, and what would void a warranty. The vinyl flooring we purchased and I installed myself looks like new after nearly 7 years. Looking to finish off the rest of the flooring in the house and seen nothing but bad reviews listed here. Still coming back as long as the price is competitive, which is what got our initial business.

They do not stand by their warranties. Are not upfront or truthful. Nate in customer service is…read morecondescending. He told me not to put anything heavy like an elliptical on my floor. It's a floor. Heavy things go on floors. We had a private contractor who's installed many floors install ours since we did not use LL flooring I was told or warranty was void. Do not do business with this company.