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    Dynamic Detailing

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    Herbers Autobody Repair

    Herbers Autobody Repair

    (29 reviews)

    If I could give zero stars, I would. My experience with Herbers West Edmonton has been an absolute…read moredisaster from start to finish. I took my vehicle in for basic repairs, and what I got back was a car in significantly worse condition than when I dropped it off. After they had my vehicle for 32 days, my insurance company contacted them for an update. Only then did they admit that their dent removal subcontractor had damaged several pieces while doing the repairs and that they were waiting for parts. Instead of addressing the damage properly, the subcontractor glued the broken pieces back together, clearly hoping I wouldn't notice. The glued pieces didn't hold when they tried to replace the headliner so they had to order the parts. I also discovered missing interior parts, exposed wiring, and a piece of duct tape labeled "damaged" stuck to my trunk. To top it off, I found a random broken-off part in my cup holder with no indication of where it belonged. Beyond the physical damage, the service at Herbers West was dismissive and unhelpful. My original service provider and the receptionist showed little concern for my situation and offered no real assistance. When I went to pick up my vehicle, they couldn't even find a record of my damage deposit payment--even though they remembered me paying it. I had to refuse to pay again. I eventually connected with a service advisor that was helpful, but there wasn't much he could do to help at that point. After all of this, they handed me a $100 gift card as if that could make up for the stress, dishonesty, and damage I endured. I brought in a well-maintained vehicle for basic repairs, and it was returned to me in significantly worse condition, with damage from bumper to bumper. I am still unsure of the full extent of the issues caused by this repair process. Save yourself the headache--Herbers West Edmonton and their third-party repair partners cannot be trusted. Take your business elsewhere.

    We attended at Herbers on Parsons Rd today to see if they could reattach a mudflap that had come…read moreoff. The job only took about 10 minutes, we did not have an appointment. The receptionist, service tech and manager were so friendly and helpful and they didn't even charge us. First rate experience! Thanks.

    Dynamic Detailing - auto_detailing - Updated June 2026

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