They will not honor there warranty,they tried 3 different excuses, 1..it was underwater, no it was…read morein a baggie it had bracke fluid in, and on it,..2nd the bracket wasn't with it,the receipt showed I paid separately for it ,but I would go get it, finally they came back with the dates saying it was too old,what doses limited lifetime warranty mean?(16 years)

Our car lost power on 8+ hours away from home. Our tow service technician thankfully was able to…read morerule out the need for an alternator, provide us battery charge and followed us to this Advance Auto Parts. David was extremely helpful. He tested our battery and alternator and use auxiliary power adapter to avoid the car losing memory in the electrical systems (i.e. radio and seats presets etc.). He was able to determine that our battery had a premature dead cell and provided us a great deal on a Die Hard Battery. He installed the battery quickly and I can not thank him enough for professionalism.

I have a 2008 Cadillac XLR and finding parts is almost impossible. I have used East Coast Used…read moreParts at least three times and they have had each part I have needed. Chelsey Long has been very helpful in getting the correct part and processing the order. I have no complaints about the personnel or service. Yes, everyone wants everything at a cheaper price but it is what it is. Keep up the good work and thank you.

Called up for a dash cluster and I'm told they have one for my vehicle. I rush up with the vehicle…read moreI needed one in. I have to pay for the part before it's pulled but assured it works. Walk directly out the door and plug in. Does not work. I walk back in and ask if we can swap the unit or even a credit doesn't bother me for other parts. I'm told with a smile that we don't warranty electrical items. Almost laughed at as if to insinuate we took your money. Ok...that's simple... guess the other parts I needed for this vehicle will be purchased elsewhere. By a respectable business that sees the obvious issue. I was warned before I went and should have listened.

Auto Zone in Shallotte has what you need for just about all your auto repair and maintenance needs,…read morealong with a super-friendly and efficient staff. Located on business 17 in Shallotte, it's convenient and affordably priced. Given there are three auto parts and repair businesses within a mile of each other, my recommendation is to shop around and find which one works best for you. For me and my husband, Auto Zone generally has what we need at the price we want. The store is clean, well-organized, and if you've been in an Auto Zone in another location, you'll be able to find what you need in record time.

Friendliest most knowledgeable crew. Shout to Ron for a great job - and done with a smile.read more

I was on my way to camp at Julian Price when I stopped at the McDowell rest area. My brake light…read moreswitch went out and I could not get my camper out of park. I called O'Reilly's and asked if they had the part. A gentleman said they did. I explained that I had no way to get there and he offered to send it out. I told him I was at the I-40 West bound but I was at I was at I-40 East bound. The young man he sent with the part did not give up and found me. I believe his name was Jason. He put on the new part but couldn't get it to work. He then bypassed the switch and got it out of park. He recommended going into Marion and check with Derrick Muffler, which I did. I just want to say that this is the best customer service I have ever had at an auto parts store, or any store. They were so nice, I wish I lived in Marion.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Joe replaced my battery and cleaned the erosion from the connections. He did a fantastic job and…read morewas a top notch guy!

Absolutely fantastic service. Walked in with a check engine light issue, and they stepped out to…read morehelp us with a diagnostic tool in literal seconds. They helped us diagnose the issue for no charge, and epitomize the meaning of being a Good Samaritan.

You will not find a more knowledgeable and nice sales group as here. They know the products and…read morewill help in every way possible to get you going again.I drive over forty miles just to shop with this great group of people.

When we had to make repairs during a recent vacation, the folks at this NAPA were helpful and got…read moreus on our way with what we needed quickly. We made the mistake of trying another parts store in Hampstead who were less than helpful. So glad we came across NAPA!

We had a battery issue today and my husband called and got James on the phone. What a WONDERFUL…read moreexperience. He could not have been more professional and friendly and understanding. We took our Mercedes down to him and he took care of us. Talk about 5 star service. We were blown away. Thanks James !

Great Customer Service from Tom who is quite knowledgeable. Store is well organized with every…read moreautomotive part/ supplies you might need. Give your car/ truck a break and stop by for quick and personal service AAA +++... Many thanks to Tom..

Excellent service. Provided assistance to my family when we were stranded. Employees went above and…read morebeyond there obligations by giving us a ride to Quality Inn. Thankyou!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!