1. Plugs Auto

    1. Plugs Auto

    0

    Loris, SC

    Plugs Auto

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    55%

    Services - Plugs Auto

    Auto engine repair

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    KT & Sons Transmissions Auto Repair

    KT & Sons Transmissions Auto Repair

    3.6
    (11 reviews)

    They had a woman's car for six weeks,told her several times what was wrong with it, then said no…read morethey didn't say that,she's a severe diabetic,had to walk to get her medications and they didn't not care,so no I highly do not recommend this place.they are terrible

    I would not recommend them to anybody... They will lie to you and waste your time and money…read more Took my truck into have transmission looked at, second gear was slipping... Took 4 phone calls and me showing up at the shop to finally get them to work on it... Always had an excuse of why they didn't have time or parts or whatever. Finally got the call 27 days later... my truck was fixed... Showed up and couldnt even shift into lower gears, they had put a part on backwards... And now I had check engine lights... So had Kenny took it back into the shop and see what was what... They put the part on th correct way and cleared the code... Code returned with in 3 miles of me leaving the shop. Put it on my scanner at home and saw the code was for a bad 02 sensor... Took truck back in to have it looked at. He said he would replace the O2 sensor and reattached brackets they took off and did not reinstall during the transmission work. I waited in the lobby for 2.5 hours while they worked on my truck... Got in the truck and truck had the same code, bad 02 sensor... Kenny claimed he fixed it in the time I was waiting... He did not, pictures attached is the "new" 02 sensor.... Turns out they cut the wire on my old one installing the transmission... So I replaced it myself... Took 10 mins and code was gone. Called Kenny to talk to him about it and he lied to me on the phone saying they did it and excuse after excuse... Well you didn't fix it, you actually causes more issues and wasted my time and my money. Stay away from this place it is a trap and they do not care about customers, just care about making that money.

    Master Mechanics

    Master Mechanics

    2.7
    (7 reviews)

    Josh is the type of mechanic you hear horror stories about. I have truly never dealt with anyone…read morewith less integrity or concern regarding the veracity of his word. I would recommend written guarantees as far as what any deposit is intended or he will use it as he sees fit while you wait. Any questions regarding finances will immediately provoke a personal or irrational response to change the subject. He has more excuses than former-employees, which is impressive as I can think of well over a dozen in the months of frustration I had my vehicle there. After the 10 months and close to $20,000 I spent between him and parts, I had to have it towed to someone that will actually work on it and knows what they are doing to put it back together. He damaged a brand new fender November 10th and will still tell you he plans to get it fixed. How nice of him to make things right at his convenience. I could write a book about how badly this experience has gone. As such, Im happy to answer any questions and share screenshots of our text exchanges because I can assure you, you will not believe this is a real business talking to a paying customer. email: masterofexcuses3@gmail Before he responds that Im the problem do this simple exercise, Google both our names and bookings/release and you'll see the truth. Please do yourself a favor and take your vehicle and money to someone that will appreciate it. Edit: Josh is worse at telling the truth than he is repairing vehicles. At least 75% of his "clarification" is either deliberately changed to help him look better or just more flat out lies. The truth is he only came up with the "the customer drained the oil himself and deliberately damaged the motor after being without his truck for 10 months is there anyone with a functioning brain that thinks that sounds truthful? Its all in text message and Im happy to show anyone that is willing to believe the nonsense he spews out on a daily basis, most of which directly contradicts what he said prior. Just look at any negative review and find where he takes ownership...it doesn't exist.

    This business is open and doing AMAZING work! I only get 1 day off a week. Josh got me in, found…read morethe oil leak, repaired the oil leak, changed my oil, flushed my coolant system, and got me back on the road in less than a day. And the price was BEYOND reasonable! Hundreds less than what I was expecting to pay. Now, if you want an overpriced mechanic that takes too long and butters you up with lattes and your favorite magazine, this is NOT the place for you. If you want good people to do amazing work on your vehicle at a GREAT price, then Josh and his crew are a true godsend. Just wish I could give them more than 5 stars!

    Plugs Auto - autorepair - Updated July 2026

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