I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

BLUF: Trust Ellie. She exemplifies a young person that knows her job well, has excellent customer…read moreservice skills, and legitimately wants to help clients. She, and from what my family members confirm is a trusted Service Department, are why you should consider purchasing from Priority Toyota. Ellie is a remarkable young professional at this dealership. She is knowledgeable and will work with you regarding financial manipulations, warranty packages, and a variety of other incentives. Salesman Dylan is new to the profession, but he is honest and has the drive to succeed. His integrity stems from previous military service. I believe Toyota buyers bank on brand reliability. Thus, the decision regarding where to purchase is related to variables that don't all have tangible metrics. Price points between dealerships won't vary too much in a geographic area. Consider what business model they use for sales? How customer oriented are their policies (e.g., state inspections, oil changes, detailing, etc.) Priority Toyota is worth my time and money. I recommend you give them a chance. And ask for Dylan and Ellie.

Had a great experience at the Priority Toyota service desk. Russ Pena and his team took really good…read morecare of my vehicle. He kept me in the loop the whole time with updates on status and when everything would be done. Over the phone, he broke down all the findings in a way that was easy to understand--what it meant, what needed attention, and what the costs would look like. He was also quick to respond to texts, which made the whole process smooth and stress-free. Really appreciate the level of service. I'll definitely be going back to Russ and his team moving forward.

Oof where do I begin…read more I've had issues since the late aughts with southern and vowed to never buy another car from them. The service department was absolutely terrible and tried to fraud me for over a few thousand dollars, thankfully they reluctantly gave me my money back with an "oops, we forgot about the warranty" Then in 2016 my husband bought a Ram pickup. He had never had an issue with service, including his free oil changes, inspection etc. We even started to bring our Jeep and old Elantra in for oil changes and small service needs. We are currently in the market for a new Ram 2500 and car for our daughter, needless to say, Southern missed out on 2 vehicle sales and future service needs. We no longer can bring our car to this dealership for our free oil change because they updated their Southern Hospitality rules and we need to have ALL service done there. This was not in our original paperwork, thankfully I kept that and looked at the info. The GM was rude when explaining this to us and "helped" by calling the other southern location where we bought the truck and they graciously told us that the deal will still be honored at their location. While Greenbrier is near our house, we will drive the extra distance and give our sales to the Norfolk location. Between the services and sales Greenbrier Southern CDJR lost out on over $100,000 in sales. BUYER BEWARE!

I was disrespected, pressured, and told I was wasting their time…read more I am 23 years old and starting my own business. I was looking to buy a truck here, not products that are "mandated". Throughout this process we talked a lot because I was getting ready to spend a good amount of money. I wanted to know every detail about everything. During the point of discussing numbers, the sales person helping me, Emre, raised his voice and became quite aggressive. The reason for his unprofessionalism was because I didn't want to make a down payment due to not knowing the final cost with the warranty. Emre stated "I spent 2 hours with you yesterday and over 1 today, what are we doing here," basically saying I was wasting his time. Do not ask for Emre as your sales person, he is morally and ethically corrupt. I STRONGLY advise against doing business here.

Came in for brakes service. Tech thought he fixed it, issue still there. Dropped the truck off the…read morenext morning and Antwan saw it through that the problem would be fixed. I appreciated the diligence and commitment Antwan had in regards to completing my service the right way, and timely.

Everytime i take my car in for service i am lied to by the service department. My last visit they…read morecouldnt figure out why my car keeps telling me to service my safety systems. Now i have an issue with my fan coming on after i turn my car off and my driver assist continues to shut off. If i google it...it tells me i have a stuck open thermostat but the dealorship Southern GMC says they will not fix it! The people who work the service counter lie to you and are extremely rude! Made several complaints with no results or contact. Stay away from their service department...buyer beware if you live anywhere near Southern GMC greenbrier

I have nothing but rave reviews and excellent service from this location. The staff is always so…read moreknowledgeable and truly helpful... I have seen them go out of their way to assist even when to ensure customer satisfaction and safety

No customer service, managers don't return calls. Brought jeep in for "complimentary oil change"…read morenow doesn't work, want to talk to a manager. Sorry we don't take phone calls... What, literally went in and asked to speak to manager and they said, they don't do walk ins. YOU HAVE MY CAR, but no so i paid to tow to another place. Even other locations said " Do Not Get Serviced there, they are horrible Live and learn..

Came looking for a Volvo S60 and found one here at Autoexpo for a great price! The Condition of the…read morevehicle was as shown on an advertisement and there was no pressure as soon as I walked onto the lot from Paul or any of the other guys working here. Paul worked with me on pricing and we made a deal that same day! Would recommend!

Excellent customer service! We were very impressed with how the owners accommodated our car needs!…read moreHelpful discount and easy business transaction! Thanks guys!

I cannot Thank these Men enough! Went by yesterday just to scout out options on a new ride no…read morepressure no haggling just vibes and honesty. I loved my entire experience here! These cars are legit no honky tonk bs these other guys sell you, also Mr. Jharris is your guy to go to, personality, wisdom is a 10/10 only safety matters when it comes to him.

I brought a car here in February. It had 57k miles on it, it looked good coming out the lot... till…read moreIt wasn't . After 2 weeks my car started showing the engine light. I didn't think much of it but my fiancé told me to get it checked out. I never did till it got really bad. One day I'm going on a lil trip with my car & my 2 yr old son was with me. So I'm on the interstate & my engine light just starts flashing & it wouldn't go no faster than 57 miles. I had to pull over on the interstate & turn on my hazard lights. I had to drive an hour & some minutes back home only going 57 miles on the interstate just so they could tow my car from home. Mind you, the day after they "claimed" they fixed it my car did the same exact thing not even 24hrs of me having it. Recently my car stopped on a stop light because it was over heated & smoking. Now you may be thinking "what could cause that" well my c-h cooling ruptured all over my engine so i didn't have any cooling on a 81 degree hot day. Now they're saying I'll have to get a whole new engine & this is only the second month I've had the car. The worst part about it all is, i don't even want the car anymore it's putting me into financial stress. It's been in the shop more times than I've driven it.

I recently purchased a Hyundai Sonota from Priority Hyundai, and while I did run into an issue…read moreshortly after bringing the car home, I want to recognize how well the situation was handled. What could have turned into a very frustrating experience was completely turned around thanks to the sales manager and team. They stepped in, communicated clearly, and made sure everything was taken care of quickly and professionally. I truly appreciate the way they handled things and made it right. That level of customer service makes a big difference, and it did not go unnoticed. Overall, I'm very happy with how everything was resolved and grateful for the effort they put in to ensure a positive outcome.

So as a follow up to my last review we are currently waiting for my wife's Hyundai Kona's engine to…read moreblow up and during that conversation we talked about their failure to take care of my warranted work. They acknowledged that the part was under warranty but because they didn't get authorization we couldn't get the warranty reimbursement. They offered us $100 in store credit. After we got done laughing at them they agreed to reach out to the warranty company. Joyously the warranty company agreed to pay. Now we are waiting on the check. So far for three weeks. Who knows how long it will end up being. Unsurprising customer service from Priority Hyundai where customer service has never been a Priority.