ACD Auto Transportation has been caught Double brokering loads which is illegal and a deceptive…read morepractice in the freight industry where a broker or carrier secretly reassigns a load to another carrier without the original shipper's consent, creating unauthorized intermediaries, increasing costs, risking shipment visibility, and often leading to non-payment for the actual hauler. Unfortunately for this scammer the shipper has been working with me for several years and we have a process to filter out these types of scums. This scammer found my load on super dispatch and posted on several face book transport groups attempting to find a driver. Unfortunately for him I am active on face book as well and identified it immediately. I sent him a message and email asking about the load curious to see his reaction. He still claimed it was his load unknowing that the customer has worked with me for several years. It is imperative that everyone knows this guys is not trustworthy. Below are the following: There are 11 total screenshots shared 1. ACD posting my load on Facebook 2. Me asking about it 3. Me sending him an email asking about the load 4. I attached the release form that was required to release to the driver 5. email between me and the carrier that towed the unit for us 6. email sent to the shipper for carrier payment on delivery I would not take the time to post all of this if it was not true. This scammer (broker) does not deserve to be on YELP. If you need anything else feel free to contact me.

From the owner: How it works! Hassle free and no hidden fees…read more Step 1: Get a Free quote. Step 2: we assign your order to one of our carries. Step 3: our carriers pick up and delivers your Vehicle.

I cannot rate this service as it deserves zero stars. Gary has lied to my family this entire…read moreprocess and blamed the transport company he brokered to. My family shipped 3 cars, paid in full ahead of time. we were told so many stories Yelp will not allow enough characters to enter the amount of lies. My suggestion is to NEVER use this company and go straight through Safe Auto Transport. Safe auto transport team communicated with honesty and was willing to take a loss on their end of money just to provide our cars and good service. With already moving across the state and heavily stressed with family and children and then to not have a vehicle over 8 days is a horrible experience. Now here at 9pm sitting and getting our vehicles. NEVER Again. BAD business.

Outstanding service everytime during our 5 years shipping with them. Gary always has provided top…read morenotch correspondence keeping us updated. Highly recommended for Hawaii as well as the mainland. We need more companies with their consistency!

A million thanks for making this process smooth and stress-free! I had already thought I found a…read morecompany to transport my vehicle when David called me to offer a quote. I told him I had a quote I was happy with but after our conversation, I felt so at ease. I appreciate his transparency and insight. He was patient and kind from start to finish. You just find that type of customer service anymore. I am a customer for life as well. I read the reviews and wondered if they were legit when researching. THEY ARE! I will absolutely highly recommend and use them again and again. THANK YOU!

I've worked with Dave at Complete Auto Transport to ship my son's car to Texas and then back home…read moreto Hawaii. Excellent communication, price and extremely simple!!! I am a customer for life!!!

Where should I start? I was looking to ship one of my vehicles from MI to FL and I picked up this…read morecompany which quoted me $800 for this service. It wasn't the lowest or the highest price from the more than 20 quotes I received. I paid them $150 upfront with the balance left to be paid to the driver after the vehicle would be delivered at destination. I called them a week in advance asking if they have a driver assigned to me and they said I don't have anything to worry about, somebody will contact me at least 72 hrs to schedule the pickup. I called them again (Steven Burke) 5 days before the delivery date and he said they couldn't find a driver for the contracted price but they may look for someone who's in the area for a different (obviously higher) price. 30 mins later I got a call from a driver who was in my area and was asking $150 more for the job. Being time constrained I said OK, and my vehicle got picked Monday afternoon for a Friday afternoon delivery to Florida. So, basically I was another victim of the old "bait and switch" tactic known for ages ... Now the good and again the bad parts of this story. The good first ... the driver was very professional and kept the communication open all over his trip down to FL and I tipped him accordingly after getting my vehicle. The bad now ... the driver was operating rented equipment which wasn't properly maintained, talking here about the Chevy Silverado which had bald tires all around, causing him to have a flat someplace in W Virginia and a broken accessories drive belt due to the broken bearing on the belt tensioner. Obviously my vehicle arrived 24 hrs later than scheduled after all of these incidents. You draw up your own conclusion if you're looking to deal or not with a company like this.

Car came two days late of the range (said the car usually arrived in 3 days but could take up to…read more6). Car arrived on 7th day. Car is also busted. There is something wrong with the back axle now and I have to take it in. Would NOT recommend. Also this service was 150-300$ more expensive than other quotes but I thought more expensive = better service. I was wrong.

Bruce was excellent and did his job well connecting us with a company to transport our car. He is…read morehighly responsive, professional, and communicative and I loved working with him. The only challenge I during this whole process was with the transport company themselves - they had agreed to a delivery period (after 8pm because my friend receiving my vehicle works full time) and the day before insisted my friend HAD to be available from 12-2pm to receive my car and they could not do any other time. They essentially forced my friend to take a day off - and on the day of delivery, the transport company kept running late and ended up delivering after 8pm anyway! That was really challenging for us working out receiving the car.

Bruce at Above the Rest was a pleasure to work with and very transparent with the entire process…read more I had a fairly tight window for the delivery and he found a company that could make it happen. Not an easy ask when transporting from Oregon to Florida. I've worked with several transport brokers in the past with mostly good outcomes, but Bruce is now at the top of my list. The best review I can give is that I will absolutely call Bruce if I need another car transported and I've recommended his services to friends & family. Thank you Bruce!!

needed to ship a car from Florida to Albany, NY during the busiest time of the year as snowbirds…read morewere headed north. My Transport Specialist, Jim G was very helpful in securing a reputable driver at a reasonable price.

Mercury Auto Transport used a bait-and-switch tactic in my experience. They told me a driver was…read moreready and asked me to sign the paperwork, but refused to provide the driver's name, phone number, or any actual dispatch details, repeatedly saying the information would arrive "soon." The driver details never arrived. When I asked to cancel, they charged a dispatch fee, claiming that a driver had already been dispatched--even though they never provided any proof that a real driver had been assigned. It felt like a trick to keep me committed so I could not book with another company that actually had a confirmed driver. Be very careful before signing anything or paying a dispatch fee unless they first provide verifiable driver details.

I needed to ship a car for my son going to college. This company made everything happen in 2 days…read moreand my son arrived to college and the car showed up the next morning. Everything worked out perfectly. Very pleased with their professionalism and service.

From the owner: Car Shipping Carriers was started to offer the best car shipping experience to every customer every…read moretime. There was and still is a need for honesty and transparency in the auto transport industry. Car Shipping Carriers is honest, up front & transparent about the auto transport process and how the industry works so customers are at ease throughout the car shipping process.