We had an early flight and they showed up 10 minutes early. Great service! The driver was very…read morepolite but all business. They lived up to their reputation!

I honestly don't know if the 1 star reviews mistaken Cascade Cab for another service because I have…read morebeen riding with them for three years now and they have been nothing but phenomenal. They've waited through my flight being delayed, waiting forever for my bags and even when I had accidentally slept through my alarms and almost missed my flight. All of their drivers have lived amazing lives with so many stories to show for it. They always have a smile to greet you with and recommendations for the best food around town! Their rates are more than fair and I have never had any trouble getting ahold of them. Overall if you want to support a local business, pay better rates than uber, and meet some of the coolest guys on the planet, Cascade is without a doubt the way to go!

I've had amazing service with this company in the past, but the last few trips that I've had I will…read moretext the phone number as I typically do and just not get a response. I've had three or four trips I have attempted to book with them and just had no response at all.

The trunk/hatch latch was apparently broken, so when I tried to open it for our luggage, it would…read morenot open. After dropping us at the airport the driver texted me with obscenities, vulgarities, and threats: "... and if I see your as* again, I'm a f*** you up and you can call my mother****g boss. etc. etc. I contacted the manager and shared the text. I was assured that the owner would call me later. She never did.

Booked/confirmed a 3:30 AM ride to the airport (where being on time is kinda important). Around…read more11:30 the night before I get a text saying they're overbooked but they got a competitor's driver to cover. When he was five minutes late with no word, I called him, to be told it would be another 15-20 minutes (too late). Had to drive, pay for parking and walk to the terminal post-knee-surgery (which is why I booked a taxi in the first place). If you're looking for a timely, reliable taxi company - keep looking ........

Driver Steve arrived on time after notifications that he was on the way. A link to his position…read moreand course were great! Being somewhat leery of a reliable pickup at 4AM to airport we couldn't risk being late. All went extremely well and he was a great conversationalist at that hour. Company did send reminder alerts the day prior so we felt good knowing we were at least on their radar. Totally a great experience and would use them again!!!

Driver was much earlier than expected was kind, courteous, and exceptionally nice tried to talk…read moreme out of a $15 tip that I gave him if all their drivers are as professional as the one I had today highly recommend

Not even one star. We booked at ride the night before, to leave for the airport at 5:15am. Right AT…read more5:15, my husband got a text that the driver was sick and not going to make it. WHAT? My husband started to unhook and prepare our SUV to drive us (and our five bags), to get to the airport on time, even though parking would cost $400. We got there in time for the flight, but not in time to check bags, so we had to take a different cross-country flight, flying into a different airport, having to stay the night in a hotel and rent a car to get to our home in North Carolina. It was HUGELY INCONVENIENT AND EXPENSIVE and we were flabbergasted that Oregon Taxi doesn't have any sort of backup when a driver is indisposed, and that they wouldn't have the courtesy to tell us in time for us to get another ride! NEVER AGAIN!!

Always on time and a clean car everytime I've used this service…read more I don't wait long for a ride they show up pretty quickly when I need them and they offer discounts and rewards for repeat customers. Extremely respectful customer service.

Super impressed with Eugene Airport Taxi. Fast friendly and professional service. I needed taxi…read moreservice fast and he was able to pick up my daughter within 15 minutes near the airport for a ride to South Eugene. He (I wish I'd gotten his name!) was very accommodating and kept the cost less than a Lyft ride. 5+ stars!

They 3 for 3 for me on early morning airport rides, scheduled 8-24 hours in advance…read more No complaints.

Always prompt and can do a few stops ! Great group of folks. I like them all! Lyft can be…read moredifficult for any waiting so you don't feel bad with hybrid if they wait a few minutes. I glad My tip well too !

they are out of buisness!! Good medical transport, they did a lot of out of town…read moreRides, cars, vans and wheel chairs We have missed there services.

I was at the train station picking up a friend and the taxi driver next to me slammed his door into…read moremine. When I said something about it he got super aggressive and told me it was my fault and stated making crying baby faces at me. His license plate was OR 287EFF and his cab number was #1062.

Sometimes they show up and sometimes they don't show up which has caused me many problems too many…read moretimes and I won't use them

Uber has no support service. No phone number at all, and their chat system you are forced to use…read moreis not capable of actually reading the information you submit, no matter how carefully you word it

Took 1 hour. 2 taxis. a smart ass driver, and 20 bucks to go 3 blocks this morning…read more 1st driver said I wasn' t there at pickup 2nd driver said I gave the wrong address as the pussy drove away saying some bullshit I couldn't understand. Minus 100 stars. Terrible.

It's always a joy seeing the driver come when they say so. Another great example is it's always a…read morefair price.

We had the best time on my friend's bachelorette trip doing a wine day in Willamette Valley with…read moreHelen as our driver! She was so kind & accommodating, including going above & beyond providing water & phone chargers for us. We were picked up from our Airbnb in Portland which most companies don't offer. The vehicle was very comfortable and new. Helen was super knowledgeable about the area and was a great, safe driver. Would highly recommend and hope to use M&H in the future. :)

Mike & Helen are phenomenal. My wife and I came to Portland, Oregon, to do some wine tasting. I…read moredidn't want to drink and drive. I reached out to Mike and asked to schedule a driver for four wine tastings. He helped me set up my tasting and mapped everything out perfectly. We were on time for all of our tastings. The vehicle was nice. Helen was our driver. Great driver. Both went above and beyond to help me plan my trip. I highly recommend using them for a wine-tasting tour or any transportation needs.