I have gone in here off and on for last 2 years bc they are only nearby shop in Lakewood that carries my type of SMOK coils. Each time I've bought the 5-pack (which as a convenience theyll sell individually if you ask). Each time, 4 or all of the 5 coils are no good (like taking a dry hit). Ftr I let each new coil soak for a few hours or overnight before trying to use them--theyre just bad, full stop. Today I tell dude behind the counter of this issue. His reaction is basically, "And...?" No "Sorry about that" much less a refund or any discount or date of sale to maybe, Idk, trace the bad product & check to see if it's pervasive or whatever. Nah. F-U. Dont care. is how it's handled. Look I get these are probably made in China and who knows what kind of QC they have but to just say IDGAF to a repeat customer is not getting it done. Hell w this store. Ghetto af anyway & if they sell you a defective product you're on your own. Good luck. read more

This is and will always be my favorite ecig store. They have helped me out with my vaping supplies for about 5 years now, and they have always been helpful people. They are kind and considerate to everyone, but if you have an attitude then you'll probably get an attitude back.. Their house juices have been great and most of the time better than the premium ones!! I'm a frequent customer who has been to alot of other vape shops and still none can compare to the quality of their services!!! Hands down the BEST brick and mortar store in the Denver area!! Thanks guys and gals that work there you are Awesome!!!! Respectfully submitted, David Chatham Englewood Colorado read more

First time trying to get off smokes. Got a handy little e cig with a coupla pods for what I usually spend on smokes. Most importantly I got taught how to properly use the new e cig and smooth flavored pods. Christopher was most helpful. Made my jaunt into a foreign environment much better and easier. So far I dig it. read more

Like the other review i have been using e-cigs and mods for several years now so taste and feel of them are different, more refined, and say snottier than most. The Pro's: -Mixable to taste on your juice -The price of the juice I think might be the lowest in the town if not state. The OK's: -Customer Service -Ease of Finding (Compared to the store 2 blocks away) -Selection of juices (Non of them appealed to me for my daily/hi use liquid but yet some were really good I just could use it daily) The Con's: -No higher end mods or mechanical mods -Seeing that I have witnessed in-house mixing at most stores and have also witnessed some e-juice crack and break some atomizer tanks the lack of a sterile environment and standards of mixing its coming more and more buyer beware. read more

This place sells faulty devices and refuses to take back product after breaking only after 1 week this is the second device I've bought that has broken within a month of purchase from this store. I'll never shop there again. read more

Bought two bottles of juice pretty happy with that . One pro tank knock off and 5 coils. The first two coils were open right outta the box the third worked for three draws before burning. Finally used a kanger tech coil and all is wel. I don't think I will go back except for e-juice. Too bad : ( read more

The Good: The house juice is inexpensive, plus they carry some fine juice from other companies. The staff is helpful and knowledgeable. The Not So Good: You will pay double, if not triple for vape pens and mechanical mods and I do not see a good reason to do so. Their return policy is lackluster. **** If you have a problem with a defective product, you WILL be treated as if you are doing something wrong. I know they probably deal with a plethora of uneducated noobs, but exemplary CUSTOMER SERVICE says to give the customer the benefit of the doubt.**** I bought a Sigelei 75 watt and paid 129.00. V*****rL**f has is for 69.00 and they are just a mile down the road. If I had bought it online, I could have paid 45.00. If their customer service was exemplary, I wouldn't have as much of a problem with overpaying. Chris and Gary, It would be cool if you could somehow make it right. read more

The negative reviews reek of competitors. My experience was nothing but positive. Their selection of products is fairly modest--they mostly carry eGo brand batteries along with a few higher-end ones like the Tesla, and they carry atomizers ranging from $3 acrylic disposables up to ~$20 glass/pyrex models. I did my homework: the prices are more than fair and they're about the same as you'll see from the major online vendors. As has been mentioned, they mix their own flavors, and they're happy to allow you to sample any one of them. The Skittles flavor is like inhaling a handful of Skittles, seriously. I ended up purchasing watermelon and am glad I did. I have no idea what the other reviewer was talking about when he mentioned a lack of sanitation--there are alcohol towelettes everywhere and both of the employees were sanitary in every single thing they did while I was in the store, which was for more than an hour. Where this place really shines is the customer service. I spoke with Tim, whom I assume is the owner, for a good hour, about all sorts of things related to smoking, tobacco, vaping, and addiction itself. During that conversation, another customer walked in and was having problems with her battery unit. The other employee (whose name I didn't catch) proceeded to help her in a most caring, attentive and professional manner--and I say that as somebody who worked in customer service for four years. As I was checking out, I mentioned how surprised I was by the negative yelp reviews, and that my experience had been wonderful, and the customer who was being helped chimed in and reported that her experiences had been just as positive as mine. I haven't been to any other similar stores in the area, and I only visited this one because I happened to walk by it on my way home, but I know I won't be going anywhere else in the future. read more

E-Cig of Denver was just getting started when I first visited but they really seem to have picked up steam and are now getting into their "A Game" their options for flavors have grown, they are offering more choices in vaping equipment and their decor is more refined. E-Cig of Denver has become a solid little e-cig business without raising their low prices or skimping on already great customer service ! read more

I've been going to Ecig for several years now. Vaping helped me kick my expensive smoking habit. I have no complaints against this company.

There juice is ok their customer service is lacking and i just dont want to go back. I did get good prices on my mod and juice but i was not happy at all with the juice or the secive i was happy with the mod read more

This is the best e-cig "B&M" I've been to. Those of us who have been vaping since 2009 or so tend to get most of our gear online but I've found all of the prices reasonable here. The guy who concern trolled about sanitary conditions for juice mixing needs to put things into perspective and learn more about vaping. First of all, plastic tanks crack when you put strong cinnamon based liquids in them, along with other liquids that contain similar strong corrosive compounds. Cinnamon is a bad idea IMHO for vaping. The people there will know which juices you should avoid for a plastic tank. Mixing some juice with clean hands doesn't require a sterile laboratory. Yeah yeah more regulation in the flavor agents and nicotine base and so forth could be good, but we're taking about an alternative to smoking tobacco grown in a field and cured by heat and handled by human hands and swept off the floor and treated like crap. So put things into perspective a little and buy your juice from Halo E-Cigs if you're into absolute sterile purity. Speaking of Halo, they make some of my favorite juices along with Alien Visions, so I don't take any storefronts seriously as an alternative. But I bought some RY4 from this place and after letting it "steep" for awhile, it started to taste a lot like one of my favorites, Torque 56. Their prices on batteries, tanks, etc are all totally reasonable. Everything I've seen is reasonably priced. I wouldn't expect them to have all of the hard core mods that people want to wave around like phallic extensions of their ego. Personally I own a Provari, some box mods, and three egos and that's good enough for me, but I pursue the more elaborate stuff online. This is the best "Brick and Mortar" e-cig shop you'll find in Colorado. Anyone complaining about bad coils and stuff should just go right in and complain about it. Maybe they'll give you new ones. You can't blame them for selling hardware that doesn't have flawless quality control. That's always been an issue in the e-cig game for you novices out there, and you simply need to talk to the people instead of complaining on Yelp to get that extra benefit of dealing with a brick and mortar -- they tend to get the stuff so cheaply that they can afford to swap out bad coils and such. The online shops get it just as cheap or cheaper, but they are more prone to say "if it sucks, it was cheap, so suck it up," especially things like 5 packs of replaceable coils. Or they will ask you to ship it back to them or what have you. Some of them have great customer service but if you made the trouble to walk into the B&M in the first place, it should've been because of convenient, and just walking back in and getting satisfaction should be just as easy. In fact i'm about to go return an EVOD tank that I bought awhile back that has no air flow. No holes are drilled out. I bought a ProTank Mini at the same time and it was so staggeringly awesome (I come from a world of Boge cartos and 510/306 atties) that I kind of put it to the side, bought some T3s, and finally realized I had this $8 EVOD (good price) just sitting around and it clearly had no holes for air flow. That's not the shop's fault and I expect that they will have zero problems exchanging it without a receipt, simply because I've been there enough times and talked shop with the owner, and would expect him to recognize me. Maybe he'll even have a spare "bottom" where the air holes go to avoid replacing the whole thing. That's the nice thing about running a B&M, you have some flexibility and will accumulate odds and ends. If it goes negatively I'll let you know! I agree that they should work on the juice sampling setup a little more. It seems a little skeezy but there are alcohol pads everywhere and they just need to consider using plastic tips that could be sterilized and re-used, or cheap ones that can be discarded, or other approaches. I did see one guy sit there and try a ton of juices without wiping before or after and thought it was pretty weak, should've called him out but in theory if everyone does it, there are room for slobs like this guy and only other slobs will be noticeably affected. read more

E Cig of Denver is located on shady shady west Colfax. The parking lot resembles a scene from the Walking Dead. The shop itself is pretty good though. I came in near closing time on a Sunday and it took a while to get helped as they were pretty busy, but once my turn came up the service was good. I was able to find the part I was looking for and used a Yelp coupon for a free 30ml of one of their store flavors. One of the downsides to this place is that all of their sample batteries seemed to be dead, so I just chose a flavor at random. I didn't really like the flavor itself, but it did vape cleanly and without the burnt flavor that a lot of poor quality eliquids have so I will probably come back and try a different flavor. They also have a wide selection of eliquids from other manufacturers as well. read more

Apparently False advertising is ok with this business. I've never been so angry over E juice..I drove 25 min on the highway to come to this shop. I tried to purchase twelve bottles of e juice and a single coil. On their Google business page, their pictures shows their advertisement of $2.99 30 mil bottles.... They raised their prices and never changed the advertisement and picture online. I'm a broke 24 year old who doesn't have the money to drive all over the place anyways, so coming to your store was obviously one of my priorities... NEVER AGAIN. The guy who normally works at the federal heights location was the guy who helped me in your store. There were no apologies made for the hour-long round trip, the wasted gas, or the waste of time.. He was more concerned with hurrying my transaction along. The vape shops by my house are expensive, but I understand now that it is a much better option, than being deceived by E Cig of Denver. Thank you for losing me as a customer. read more

Friendly staff, multiple locations easily accessible by car or bus and good house juice at a great price. Can't ask for much more than that.

For how small it is, it's not a bad selection of devices and accessories. Many of the top high quality juices are available to purchase here which is a huge plus. My only reasons for 3 stars is that there were 6 people behind the counter - way to many imho. Two, three max woulda been fine. It was a little overwhelming! And that the tester juice tanks were very low for right after opening and they were sticky with e liquid. For having 6 people in the shop not one of em refilled the juices or cleaned the tester tanks? Otherwise, if you're a stickler for the big name brand liquids this is one of the places you can stop by and get em at! read more

Sorry Mr. Burgess but you are misinformed over what your employees are doing when you're not there! I'd recommend selling larger brand name juice bottles and running a tighter ship. I've taken my business elsewhere. read more

You guys continue to do an awesome job! My husband and I tell everyone about your shop and we love going in there! Keep it up! Jess and Daniel read more

Just got ripped off for 50 dollars. The guy working made me the wrong use I realized it after paying. I came back agree noticing just walking to my truck and he could do nothing about it. Cheap juice if you even get the stuff you asked for. I will be going to a different vape store from now on. read more

awesome service! they make their own juice on the spot so the choices/combinations are endless. they just opened not too long ago so please come support. I will definitely be back before my denver vacay ends read more

You can pretend that I am a competitor if that makes you feel better, but I'm just a guy who needed a new vaping solution. I went to E-Cig Of Denver and spent $90.00 on a Kangertech Subox Mini starter kit. Also $20 on a battery and a few days later $30 on another tank because the tank it came with leaked. I was looking for a iStick as I have had good luck with them, but the guy insisted that the Subox mini was a quality unit. I said "at that price it should be". . 30 days after I bought the Subox Mini, on Thanksgiving day, it died. I went back to E-Cig and asked if they knew what was wrong. I was told "it's the board". I didn't have my receipt with me so they told me I should contact Kangertech. I called Kangertech and they told me to "take it back to my dealer". So now sufficiently annoyed I dug through everything and found my receipt. We were now 2 days past their 30 day warrantee. I called E-Cig and asked if they could do anything for me, since it was only 2 days and the 2 days were Thanksgiving and Black Friday. The guy on the phone told me he'd call his boss and call me back. That was the last I heard from them. So to wrap this up, I paid $90 for the kit which I found online today for $59. I paid $20 for a battery that I located online for 8.99 and $30 for a tank that I found online for $17. So not only did they jack the price up 35-50% but I spend $140 for a vaping solution that worked for exactly 4 weeks. 2 days guys. For the kind of money I spent and considering it was a holiday you could have done something for me besides tell me to call Kangertech. Kangertech told me to take it back to you. You basically screwed me out of $140 with a product that worked for a whole 4 weeks and that neither you nor the manufacturer support. I notice you have some great customer service reviews. While you have lost my business, it might behoove you to be a little more helpful when you sell someone a defective product. read more