Please find a different dentist. I have no idea where the "Excellence" in their name comes from…read more New to the area and my wife set us up appointments for a cleaning and to see the dentist. Started off with the staff spending about 30 minutes trying to verify my insurance. It was pretty simple, Delta Dental through my wife's policy. I sat in the waiting room until they were able to sort it out. Then I am taken back for my cleaning where I am told that I am due for x-rays. I am then told it will be $65 for an additional panoramic x-ray because they do not have one and insurance does not cover it. I just had this done not too long ago in CA. I was then told if I did not say OK to it then they could not clean my teeth. I asked if they could get it from my previous dentist's office and she said they could, but we already have wasted 25 minutes of my appointment looking up my insurance. I was also told Flouride for the cleaning would be an additional $25 but that was optional. I felt like I was buying a car verses getting my teeth cleaned. I picked up my phone and got out of the chair and went to the front desk. Where I let the staff know that I have never been to a dentist like this and my wife and I would be going somewhere else. I would not reccomend this place to anynone, not even to have my dog's teethe cleaned. Sorry but true!

Dentist and hygienist were amazing along. I am very fortunate to have found them as there are a lot…read moreof upselling offices around. The only concerning thought would be that the lady at the front seeing walking customers could stand to take some charm classes. A little indifferent toward customers.

I got my wisdom teeth removed. they told me it was…read morecompletely paid through my insurance and I signed the paper. 3 weeks later I get a bill for 600-800 bucks and they ask me if I got it written by a dentist or in a video that it's been covered. never paid they sent the bill to one of those company's that buy debt. haven't paid them won't and never going here again. get it in writing or get it recorded so they can't pull the same bs on you!

I had an appointment for a cleaning. After examining me, and my assessing my records, the doctor…read moretold me I would have a regular cleaning . She walked out of the room . After about 10 minutes, she came back and said " after discussing with the office and reviewing your X-rays I feel that you need a more extensive cleaning procedure for your back teeth ". We need to send your records out to the insurance company for approval. Of course, the cost would be higher. I said , we discussed this already ... you and I agreed to a regular cleaning . The doctor then said no , we can't do that . I got out of the chair and walked out . This place is a dirty money grab. Stay away

Caution - Their billing practices leave a lot to be desired. After a year of my wife and I using…read morethe dentist, we had a very bad billing experience and left. What would you think when an unnecessary procedure is done and then not only are you charged for the procedure but you are expected to pay 400% more than what the dentist would accept in payment from the insurance company? Our insurance identified an unnecessary tooth build up procedure for a cap. The insurance had paid for the same procedure for several other caps. However, the facts the dentist presented in their original claim, a 2nd appeal and my patient appeal were review by two on staff dentists by my insurance company and denied as unnecessary. Taking advantage of seniors seems to be the name of the game in Florida. We don't support those that stick it to the customer. When you use this dentist, you sign a form that basically is their blank check. Very disappointing. We offered to reimburse the dentist in the same amount as the dentist had accepted from our insurance for the same procedure in the past just to close the matter and move on. The office manager said the payment had to be 400% more - $300+ more. Another interesting bookkeeping practice is that from our experience they overcharge for the patients portion of the visit and then you end up with large credit balances for the overpayments. Sometimes we had to remind the office of our overpayment and sometimes they told us of the overpayment. I would never recommend the dentist based on these practices.

After 3 x-rays by a technician that took ten minutes and a 7-minute exam/interview by the dentist,…read moreI was given an estimate for dental work that was 20% higher than a previous estimate I had from another local dentist and was charged $242.00 for the short visit, which was way excessive and I told the receptionist so. When I told her his estimate was too high and asked for a 10% reduction, since I would be paying out of pocket a substantial amount) because my insurance did not cover the work that had to be done, I got a take it or leave it response from the receptionist after she conferred with the dentist. I will not deal with this unsympathetic, overcharging dentist and would not recommend him to anyone.

I had an unexpected dental emergency and was in a lot of pain. I called their office, and they were…read moreable to see me the very same day. From the moment I walked in, the entire team was kind, professional, and genuinely cared about getting me comfortable as quickly as possible. The dentist took the time to explain everything clearly, treated me gently, and most importantly, got me out of pain the same day. The office was clean, efficient, and made what could have been a very stressful experience much easier. I'm incredibly grateful for the excellent care and highly recommend this office to anyone looking for a compassionate and skilled dentist--especially if you have a dental emergency.

This is the best dentist in the Tampa area. I referred several patients from my dental practice who…read moremoved there and all of them were very happy!

Today both my wife and I had our teeth cleaned by Janet Taylor and she did the best teeth cleaning…read morethat I have ever had in my entire life and I am 58 years old. I do not give a review like this unless it is earned and I am willing to pay for your teeth cleaning if she does not do a great job. Now what do you think? Best cleaning ever! I NEVER met her before today and she is someone that I would follow if she left. She is that good.

Paid to have Dental implants over a Year ago $12,000 later dentures still not installed. Now they…read moreare telling me it's due to defective parts that they ordered from their vendor and it's my problem that they were defective. Refuses to make things right. Now I have to start all over. Dentist has resolved the issue

These people really care about you; called because my little brother was experiencing pain, and he…read morewas able to get a root canal, & crown same day ... on a Saturday no less. They say they take insurance, but since my brother didn't have any he was able to get set up on a payment plan so that he still was still able to get the treatment completed same day. I really appreciated that possibility, and I know he did too. They told me they are open 7 days a week which is unique for a dental office, I'd say.

The doctors are really pushing for your money with all the newest dental technology that you don't…read moreneed and pushing for treatment plans for a disease that I didn't even have. I will not be back and have let my insurance know about this scam. My husband went today for cleaning and they also want to do deep cleaning on his teeth like they want to do on mine... I just have been in Brazil 3 months ago and my sister is a dentist and told me everything is good and also clean it. 3 months latter I went to do my cleaning with them, Dawn, very impolite woman wants to do a deep cleaning and told me, if you don't want, why you are here? I was in chock! Didn't say nothing, because if I start she will be fired for sure.