My realtor insisted on using Diamond Escrow for the closing on my house. I've done many home…read moresales/purchases and I was thinking all escrow companies are pretty much the same. However, these people really stood out. Between my divorce (they worked with my divorce attorney and the court to get documents signed when my wife refused to sign) and the buyer's lender - they had many many difficult and unique situations to overcome. I especially want to thank Carol Alvarez who kept the whole thing moving on time

We have a contract for the sale of property in Carlsbad with them, and have constantly had to ride…read morethem about their inability to follow the contract, or even deposit our payments by the due date. This month I contacted the buyer and found out when he has actually been making the payments. He pays on Thursday and they will NOT deposit his payments until the following week. Monday if we call, Tuesday or Wednesday if we don't. That's almost a week PAST the due date. When I spoke with them this month about it I was given an excuse as always and told we ALWAYS deposit the following business day! Really the next business day is well into the following week. Ok didn't know that's how the next business day worked. Got it! For a whole year unbeknownst to us ( as we trusted them lesson learned) they didn't collect extra for the property and trailer taxes or the insurance. They didn't even make sure the buyer kept insurance on the property ( the escrow was supposed to take care of all of that per contract), which he had for only one month that year then dropped it for the rest of the year. We did not find out until the taxes came due in December of that year. Took 6 months to get them straightened out and reimbursed for us paying the taxes that the contract stated the buyer was responsible for and Diamond Escrow was supposed to have been collecting for the whole year!!! I've had to call for the last several months straight just to make sure we even get our money deposited and like I stated it's ALWAYS LATE!! The owner wont even talk to me politely anymore and hands us off to her assistant to deal with. It's to the point I've stopped using my good southern manners with them as well!! Going to start looking into my options.

When my brother passed away unexpectedly it was my elderly mother and I tasked with trying to clean…read moreout his home. They were quick, professional, and so polite. We will definitely be using the services again for the rest of the cleanup.

Stand up, good people. I ordered an item that was expected in by a certain date. My order hadn't…read morecome in in time, they had already planned to give me the next model up from what ordered when I can in to ask about my item. They honored my order price at their expense. I'll be back for sure! It's great to do business with businesses that take care of their customers- that's getting to be a rare occurrence these days. Thank you Southerlands!

No one in the store seems to know where anything is. They barely look up. Then when I found what…read moreI needed, they couldn't ring it up. 5 people told the cashier to look it up in the book. I told someone named Jara I would go look but she gave me a dirty look. and said she would go. If you don't know the sku for your item you should probably go to Lowe's!

Guaranty Title has a small town charm with a big city air of professionalism. We choose this…read morecompany over the one other choice in town every time because of the level of competence we experience with every transaction. They have staff that is bilingual, so that has been very helpful. Their new office is beautiful and welcoming. They use the most up to date technology to help you stay informed about the status of your transaction. We feel well informed thru the entire process. They even provide snacks and beverages while you are there. They are conveniently located to downtown Carlsbad. We love working with this company and you will too.

Run, do not walk, away from Guaranty Title…read more Carlsbad is a small town with limited resources, but if you have another title company alternative, take it. The escrow manager was rude & unprofessional. Needless to say, with leadership like that, it's no wonder the office has poor performance. Incompetent: Seller provided documentation for the distribution of equity. Guaranty Title created the document detailing the distribution. Seller signed the document but received a completely different distribution amount without explanation beforehand or signature. Not customer focused: Remote signing was emailed with incomplete instruction and follow-through and leaving seller to sort out how to complete all the documents, sign, have notarized, and return via FedEx. Inefficient: Could not get the documents that were signed on Thursday recorded by close of business Friday, so seller was not distributed funds until the following Monday. Poor communication: Seller's realtor and seller were left in the dark on all the documents to be signed and returned. Example: Seller was emailed 1of4, 2of4, and 4of4 without any explanation why there was no 3of4.

Awesome job! They got me in same day and was very professional. I will definitely recommend S&S!…read moreDang! They did such a good job! Thank you so much!! All of y'all out there not sure where to go to get your windows tinted, go here!! You'll be glad you did!!

Great quality and a knowledgeable locksmith. He has a mobile van for service also. Very friendly.read more

Great company thorough with full presentation of services offered for commercial and residential…read morepest control. This team has the experience and man power to deal with commercial, industrial and property management accounts.

We were enrolled in their turf maintenance program. Gary told me that he likes to say you water and…read moremow and we do the rest. If that means they kill the grass, he'd be right. When they sprayed for weeds they killed at least half of our grass in the back. I called and without looking at it Gary said he'd send someone to put iron on it. I knew that wouldn't help but agreed anyway. After 2 weeks and nothing changing, I called again. I never received a call back. I'm not a happy customer.

I was in desperate need of a complete replacement. He gave me a VERY good price- almost half what…read moreanother company in the area quoted me while also using the same materials listed in the other company quotes. It was a much easier and faster process than i expected. I had a new roof on my house less than one week after I first called for an estimate.