These guys are top notch. Second time I've used them, showed up on time, always very courteous to…read moreme and the wife and handled our items with care and very proficient. Unloaded 2 - 16ft PODS in under 4 hrs! Would highly recommend

Our move was from El Paso to Washington state. We did our research and RJS seemed to have high…read moreratings. We supplied almost 30 blankets to help protect our belongings; they had tape and rope. We had 2-16' PODS, which was ample space for our things, we arrived in El Paso with 23' ABF trailer that still had space in it. The only additional items to this move were the washer/dryer. The packers looked around, then just randomly started putting things in the PODS. I have never seen such a crap show! In the end, we had to give away...1 floor lamp, our safe, the mirror to a dresser, our patio table, a desk, and a few small items. Our vehicles were already packed up. There was plenty of space in the PODS as I could see from the back to the front. But I was told not to worry, they are the professionals. (?) I asked them to make sure to wrap my curio as it was mostly glass. Oh, sorry we have to more blankets. I offered large cardboard sheets to place around it. Once our PODS arrived at our new home, the doors wouldn't open and the load had shifted that much to block it. The team of movers arrived to unload and had to take pictures before they began so to be sure not to be liable for any initial damage that they saw when the PODS were open. They also took pictures as they unpacked it. Yes, it was bad. The placed a table saw against my curio which scratched the finish in various places as the cardboard they used was just crammed in there. They used packing tape to hold doors and drawers closed which caused the finish to come off with the tape. All 6 of my dining room chairs have scratches and gouges, my daughters new bedroom set has scratches/gouges and chunks missing, my refrigerator had deep scratches, Plastic storage bags I used for bedding/blankets/etc. where ripped open- I thought they would use them for cushions, totes were piled so high they collapsed and fell over. The unloading company was in awe when they started and said they were sorry (for something they didn't do) this happened. I WOULD NOT RECOMMEND RJS TO ANYONE. IF I HAD THE HELP ON MY OWN, I COULD HAVE DONE A BETTER JOB. WE HAVE MOVED ALOT AND I KNOW HOW IT GOES AND WHAT A GOOD JOB OF PACKING LOOKS LIKE. THIS WAS NOT IT. THEY SUCK!

We were highly impressed with the movers. They were very friendly and easy to work with. They…read morecarefully wrapped all of our furniture pieces with moving blankets and plastic wrapping. They efficiently moved/loaded/transported/unloaded everything. We could tell they'd been doing this a while. This is the first time using this company and the first time we didn't have something damaged. There was a bit of confusion about the size of the truck, but mgt listened to our concern.

3 strikes THEY ARE OUT. Used 3 times in less than one year and expected better service as a…read morereturning customer but, 1st time they didn't connect furniture as promised, 2nd time didn't connect hospital bed correctly, 3rd time didn't call 1/2 hr before delivery and they charged my card plus 4% after I told them I was paying cash. Reported they lost cover to recliner, and damaged my dresser and all I received was "our apologies" When they sent email requesting review and it was not what they wanted suddenly "technical difficulty". BTW if you do not purchase insurance, they make sure you'll regret it. I purchased it the 1st 2 times and the third, I did regret it.

Both Gabriel and another mover came by promptly last month to help me move all of my stuff from my…read morePOD container up to my second floor apartment (that only has stairs and no elevator)! Gabriel had texted me that they would be a little late because the previous move for another client was taking a little longer than anticipated. I told him that would be fine. However, both he and his fellow mover were still pretty prompt and still came by at around 1:30 or 1:45 pm, which was not too far off from the original time they were about to come by. I was really amazed that they unloaded everything, worked really hard, and were extremely careful with my boxes and fragile belongings, and moved everything into my new apartment within half an hour :D ! I would highly recommend these guys for my next move :) ! They did an excellent job :D ! And they made everything really smooth and stress-free for me :) ! They are definitely worth it for the pricing they charge :) ! There aren't any hidden fees, and pricing is very black and white, Crystal-clear :) !

Hired these guys remotely to unload our 15' truck at a self storage…read more We moved from Arizona to Texas and they were accommodating to our needs and specifications. In contrast to our Arizona movers, who showed up 45 minutes late and smelling like weed, E.P. Movers were both polite and professional. They know how to make the most of your time and don't mess around. I recommend them!! They're fast, friendly, and economically priced.

When I moved all my gold jewelry came up missing. When I called the owner to report that all my…read morejewelry was missing, he screamed at me and made it seem as though I was trying to make money off of him! I was trying to explain to him that my dead husband's wedding band, among other sentimental items had been stolen and he was screaming at the top of his lungs and extremely confrontational. I tried to text him a few days later to help him understand that it was the sentimental value of the items and that I wanted to be sure that he checked with his workers. He called me and screamed at me again threatening me if I reported the incident. Whether or not the movers took all my jewelry, the reaction that the owner had to the missing items was what made everything worse. He was as unprofessional, rude, and threatening as I had ever experienced in my life from ANY business owner.

Great people, great prices! The moving team was quick and professional... all my belongings were…read morewell taken care of. I definitely recommend!

My wife and I moved to Fort Bliss about 3 weeks ago. We scheduled to have the Movers of El Paso…read morecome and help us unload the moving truck. We scheduled to have only three "unloaders" come to help. Very helpful and pleasant conversation on the phone. On move-in day, not only did they show up on time, but they showed up with an extra "unloader," which they didn't charge us for, and the owner of the company came too, just to make sure that we were satisfied with the service. I 100% would recommend the Movers of El Paso to people in the future, they were fast, polite, and very careful with our belongings! Job well done!!

Movers were late 40 mins, and blamed on me for not finding the address. Movers took a long time to…read moretake some furniture apart. And that was just 2 beds (one with metal frame), and and 3 tables. Movers took a long time to unload at destination. Movers scratched my office chair and a few other items. Movers (all 3) at one point were putting my bed frame together. (What a waste of time). Movers went over 1 hour and 30 mins, and the boss (Leo), charged me for 2 hours of work. At the end of the day, I paid the amount I was invoiced for because I am not a crook, and Leo cannot say the opposite . Also, when Leo responds back, he will mention God (not only for this comment but for all other bad ones as well), but God knows who is the villain on this story.... God bless the people who move with The Movers of El Paso.

Absolutely fabulous company, they made our complicated move go very easily from the start. The…read morepeople that packed, loaded, and managed our move were the nicest movers I've ever met in all my 24 years of military service. Great communication, very responsive. The packers were quick and careful (big thanks to Saul and Johnny who spent a few long days dealing with us!). And when we had an issue with the other assigned shipper, International reacted quickly and adjusted the plan to maintain my family's moving timeline. Incredible service. I wish these great people were our movers for all our other moves (which totally sucked).

My household goods were delivered on July 28 and the gentlemen who delivered my stuff were such a…read moregreat team and helpful. I had Ralph and Juan who delivered. Very respectful and offered to help more when we realized I didn't have a parts box. I wish this was the same team who packed my stuff but I am still grateful for the work they did. Provided me numbers to call people to come and pick up my boxes once I had unpacked as well as giving me information to help with my claim.

I am presently working with Johnathan Madrid at EP Carpet One. He has proven to be very…read moreknowledgeable and his customer service is outstanding . Quality exceptional Value is just what I need at this time. If you're in the market for flooring or carpet, do yourself a big favor and call on Johnathan Madrid .

Great service and price. The final product is great and it looks great in the kitchen. I would…read moredefinitely recommend them.

Emilio knows how to clean carpets and how to care for good rugs …read more He and his partner have specialized in this business for years. They work hard, get the job done and don't charge an arm and a leg Give them a try ... they do not disappoint.

We have had multiple rug cleanings done by FiberCare of El Paso in 2023-2024. All the rugs are…read morewool, three are handmade and unique. They were picked up on time, and came back on time, clean and undamaged. For us, avoiding dye runs and chemical smells is very important. The pricing for the quality of this company's cleaning is not the cheapest, but it is competitive with pricing of other specialty rug cleaners. Equally important, the company picks up and delivers and the staff is polite and good at explaining how they handle the rugs. We had trouble getting this quality of service in other cities.