AVOID. I've been to several DMVs in my 30 years living in NJ, but this was the worst experience…read moreI've ever had, hands down. It was chaotic, disorganized, mismanaged, and full of miserable people who seemed to take pleasure turning an already awful experience into absolute hell. It was the only location somewhat close to my home where I could get my license renewed and not have to wait several months out. Now I know why. First of all, there's nowhere to park. We pull up ahead of our appointment at 8:20 am and there's already no parking in the lot. There are people standing around outside in freezing weather with no official telling anyone what to do or where to wait. I walked to the door and said we had an appointment. Told to check in at the desk, which we did. Was told to fill out a paper and wait on a very long line that snaked around a corner. Got a number texted to me noting that I had checked in. Waited about 20 mins. Two people at the desk, but one was occupied with one person the entire time I was waiting, so really only one person was moving the line. Then I get up there and I had mistakenly written "USA" where I should have written my NJ county -- I thought it said "country." Woman lectured me that I filled out my paperwork too fast! Gave me a blank paper and told me to fill it out again and get to the back of the line. Commiserated with another woman who had "Dk Brown" next to eye color when it should have just said "Brown," and the woman made her get to the back of the line and fill out the form all over again too. The woman behind the counter was so rude to people who were not native English speakers in the worst kind of stereotypical way -- she kept screaming the English words at them slowly, as if this would help. This person should not be employed in New Jersey where we have a diverse population! After the second try, I made it through only to wait on another snaking line, even longer this time -- about 1/2 hr -- for the "ID check." There were four windows, but some times only 1 or 2 people were assisting. All along, I keep getting text messages like, "Your number will be called soon!" Turns out, that number I was texted meant nothing. I'm given ANOTHER number at the ID check. I went to sit down at one of the two crowded waiting areas. The woman behind the ID booth stopped me and said, "Oh, you want to sit over there (the other section) since they'll be calling people up from there." Of course there were no signs telling anyone where to go. This point took the longest, about an hour and 1/2 from the wait to being done. There was a woman with a clipboard calling numbers but what if I had sat down in the other section? Would I be waiting all day? The place was chaos. There was no help, no one answering questions, no signage, no guidance. Oh, but every now and then a woman would come out from some back room and scream at people waiting on line to have their paperwork filled out correctly. While I was waiting, a horrible person came over the loudspeaker and read off license plate numbers of people who they were going to call the police on because their cars were parked in the lot in non spots. My number was eventually called and I stood on yet another line to be seen by the people who actually process the license. Again a long wait. There were about 6 stations, but often just one or two people were working--sometimes none! I was finally next in line and was waiting in the same place as the person ahead of me when a woman came from out of nowhere and literally pulled hard on my shoulder and yanked me back, yelling "you're too close!" I wasn't blocking the aisle, there was no line I was over, no sign telling you where to wait. I can't believe she manhandled me! I think she didn't want me to see how few people were actually working at one time. Again, non-English speaking people were treated so rudely and held up the process because no one working there seemed to speak Spanish, which is crazy at a location like Newark. When leaving, there were people crowded in the vestibule and again were getting threatened by the staff to move or else. It is the fault of the people managing this place for being disorganized -- not the folks there to get their business done who are given no direction or help. Wound up talking to many folks during the wait and everyone said the same thing -- not just that staff were rude, but that they were demeaning, belittling and insulting. This should not be tolerated and isn't in other locations, which is disgusting. Whoever manages this place should be fired or reassigned to a desk in a dark corner somewhere to do no further harm to people. This DMV is an embarrassment to the state of New Jersey.

This wasn't as bad as I expected. The parking wasn't as terrible as I imagined and the wait times…read moreweren't impossible. Was I able to get the matter I went there to get handled resolved ? NO A huge resounding NO. but the staff was friendly enough.

I want to commend the NJMVC based out of East Orange, N.J. and specifically Lucille and Michael. On…read moreApril 7, 2026 they helped me get replacement plates just before closing time. The police had stopped me that day and informed me that my rear license plate was from a reported stolen car. Apparently, the day before, someone had unscrewed my rear license plate and replaced it with a plate from a stolen vehicle. Long story short, I rushed to the DMV in Newark as I needed new plates. They could not help me there and said I needed to go the East Orange office. When I arrived at the East Orange DMV it was approaching closing time. I went to the info desk where Lucille gave me the necessary paper work to fill out and clear instructions on what I needed to complete. As I was filling out the paper work, she kindly came over to me to remind me know they were closing soon and that Michael would assist me once I completed the paper work. Once done, Michael was ready and processed the paper work and within minutes I had my new plates. I so appreciate their help and professionalism. I know the DMV often gets a bad rap, but I have nothing but praise for Lucille's and Michael's help that day. Also, the DMV folks in Newark were kind enough to find the East Orange location for me so I could get going. Thank you!

If I could do zero stars I would happily do, this place is amongst the worst DMV takes forever to…read moremove an inch off the line and the workers seem like they just want to chill and chat unbothered, oh I forgot whatever you come for here to get done, forget about it because they will tell you to come the next day and the next day until they actually want to work......

My son used this school for drivers ed through his high school seemed ok at first but once it came…read moretime to scheduling his road test it was a nightmare. My son would call to schedule his test and you have to pay. They promised to email the invoice for payment at the end of the day and the email never came. Several times he tried. Then we tried obtaining his drivers ed certificate number to schedule on our own. Again several phone calls with promises of sending the information later on that day and they would not come through. Do not use this driving school. They are unreliable and very unprofessional.

Help me return my plates after selling my car, easy process. Received email confirmationread more

Fast! At Newark airport, Term B, Short term parking, walked into 1st floor baggage claim, Global…read morelocated on right, against back wall. Easy to locate. Waited 5 minutes to get called in: phone OFF, passport & drivers license in hand. Barely 2 minutes at secure counter to identify myself, answer basic questions & fingerprints. Done. 3.5 hrs later I received my email confirmation. Easy peasy !

We scheduled our appointment for a global entry this morning at Newark airport easy to find at…read moreterminal B just park in the short term parking and it's on level one behind baggage claim one. Everything is very organized clearly marked for global entry small waiting area to sit and wait for your interview. The stand out in today's interview was our agent Austin, who took care of us and went above and beyond, helping us with our global entry!!!! Very professional in his job and also very witty! Thank you again Austin for taking such great care of us!!!!

Place to go to get Global Entry. In Terminal B at luggage carousel 1. Check your time and date on…read moreyour email. Lunch taken is 11:10-11:40 am. No one is working at this time. Show up on time. Once in office less then 10 minutes. No customer service when waiting outside. Perron checking our passports and drivers license was outright rude.

My son had an appointment at this location because Philly never had appointments. The directions to…read morethe office were very clear and easy to get to. Short-term parking will cost over $10 The agent was very nice, and my son was called back before his appointment time, and it took about 10 minutes! Overall, I was pleased and recommended going here if you live in Philadelphia and can't get an appointment at Philadelphia International.

Supreme Judicial Services has been our Process Server for over 30 years. That truly speaks for…read moreitself knowing that there are so many Process Servers out there, but personally, Jeff Wittenberg and his team give us the best services you can ever ask for. As a Paralegal of our law firm, I experience the best customer service, the utmost courtesies with such love and care. They are the best!!!! Stay sweet. Denise