I would never think to write a review for a UPS store but this place is top notch. First off,…read moreparking is super easy because it's toward the end of a strip mall with a big lot. I don't have much business at a UPS store but I always opt to do my Amazon returns there because I like going so much. That said, they offer a ton of services like printing all sorts of things, copying, shipping, ect. I've never waited more than 2 minutes in line and I am always met with a smile and kindness. I've only seen it with 2 (usually 3 or 4) workers behind the counter so it runs much more efficiently than other UPS locations I've been to. Again, the workers are always so sweet. Side note: it also smells really good in there. That feels weird to say but it's genuinely a pleasure going there.

I am Frequently making Amazon returns at this location and the staff is always so friendly. They…read moredon't rush you, help you with any questions and are just genuinely good spirited. I've never waited in line because of the efficiency of the workers. Location has parking and a few other shopping options in the plaza. Store is well organized and clean. Makes returns a breeze and would recommend this location for all shipping needs!

I called to inquire about a problem with a package and spoke to the rudest person I've ever…read moreencountered in my life. I have no idea why she came at me so hard--she wouldn't even let me speak in complete sentences to tell her what I wanted. I was polite the whole way through. Shame to know she's working at a place where customer service is her job.

Great post office. Phenomenal service with dedicated staff. Street parking but always available.read more

I'm really let down by this place. The pricing seems to change depending on who you talk to. When I…read moregot a quote in person, it was one price, but then when I emailed my file, someone else quoted me a higher price. They don't stick to the original quote, and it all seems to depend on who's helping you. It feels pretty shady to me. Just be careful and don't trust the folks at this location!

I had to print some sensitive pages but the printer had some issues. Dave took me by the hand and…read moreguided me through to make sure all of my sensitive pages were erased right after he printed them out himself. Made me feel at ease ... thx so much Dave!

This is the best UPS Store ever! Kind, courteous and efficient! I travel quite a ways and pass many…read moreother locations to come here. My packages don't get lost, he packs them perfectly and has a quick wit about him. Thank you, you are much appreciated! Plus, there is municipal meter parking right next to the location. Can't beat it!

The young Indian kid super rude and doesn't want to do his job. Can barely speak Englishread more

Drivers don't come to apartment as they should. I called in the individual very rude. I will be…read morefiling a complaint with UPS, BBB and I will be asking for a meeting with the Mayor of Passaic about this center maybe it's time to close this site down and fire everyone there. I'm come from NY and all my old drivers were some of my closest friends you guys bring shame to UPS.

I'm still waiting on a refund of $455.00 for a package that went missing once loaded on truck Jan…read more27th. As per owner a UPS investigation has been started which UPS maybe would give me $100 toward my loss even though they are at fault but that's not guaranteed either. Not sure what I can do at this time but not sure I believe what the store is telling me .

For the most part... your standard UPS Store (clean inside, if a bit snug and cluttered with…read moreproducts and packages). Some of the other local(ish) UPS Stores won't accept a package that's been insured for a high-dollar-amount but this store does (I believe up to $5K - but don't quote me on that) - which has been a real help when I've been in a bind at my job. The workers can range from friendly to... not-as-friendly. Biggest gripe - there's just not enough (legal) parking in this area. You'll always have to contend with double-parked cars and cars in the yellow - with their hazards on (the 'go-to-trick' that makes them impervious to tickets, I suppose?!) My other gripe - I'm hoping to be in-and-out with my one package which means there's at least one person ahead of me with a sack as large as Santa's with well over a dozen returns (Amazon, eBay, Walmart) that are nowhere close to being ready to go... so now I'm stuck. Otherwise... it's been a solid and reliable store and all of my packages have gone out the same night to be delivered.

UPS store f***** me over. I weighed this on my scale three times before I shipped it. As you can…read moresee in the picture it only weighs 4 lb 10.5 oz. This store is a scam artist...

Super friendly and efficient here. Charlie the store manager was great. I have been very impressed…read morewith FedEx's recently. They are top tier, have employees that make it diligent work when service is requested, and overall great value.

Needed to stop in to drop off a return to the TikTok Shop and the service was speedy which is what…read moreI wanted and needed.

Came into town for a gig and needed drum sticks and I came upon this place!…read more So welcoming and organized. The employee was able to get me in and out so quick it was beautiful. If you're a traveling musician and need something, this is a great stop!

Nope! I brought my guitar here on a Friday for an adjustment. Mike, the owner said that I had to…read morechange the strings as part of the adjustment, the cost plus strings would be around $70, and it would be ready by the end of Tuesday. End of Tuesday - no call. End of Wednesday - no call. Finally, Thursday morning, I call them to ask about my guitar, and they said it was ready. If it was ready, why no call? Anyway, I go to the store to get my guitar. I see that they did not adjust the guitar like I requested. The store clerk put Mike on the phone. He tells me first that the guitar technician found that there was more work to be done, and that I should leave my guitar and that they had to ship it off to fix it and so on...So why did you tell me that the guitar was ready? Then he tried to tell me that I still had to pay for services because they did a set up and changed the strings. I told him, in other words, you did everything except what I asked you to do. He then tried to go on saying, "I'm 67 years old. I've fixed guitars for bands all over New Jersey..." And yet you couldn't (or wouldn't) fix mine. In the end, I did not pay for services that I did not receive, and I took my guitar elsewhere that fixed my guitar in one day...WITHOUT changing the strings. Why are people so desperate to try to swindle other people out of their money??? *Oh, and before Mike or anyone else tries to debunk this review, I HAVE THE VIDEOS TO PROVE IT!*

I needed a rental truck and went to this new U-Haul and got for the $19.95 van deal…read more Well it's only that price if you don't drive it anywhere and give them back the keys in 15 minutes. Once you add mileage, taxes, insurance, gas, etc etc etc you talking over $100 to drive it around the of block. Pay attention and ask questions about the contract you are signing they explained it all but most people don't listen and can pay hundreds for just holding the van a few days. But I needed to pick up a 600 LB treadmill and take it 5 miles, and I was back with the truck in less than 2 hours. I got no hassles, hidden surprise fees and was a happy camper, ah, I mean happy treadmiller.

I needed to rent a storage room and Carlos was AMAZING!!!! He helped me picked the right size…read morestorage. He was also very knowledgeable and friendly. What a great csvs I got from him. Thank you, Carlos!

**Expert Duct Cleaning did a expert job when we hired them to clean our air ducts for our home…read moreresidence! If you need your air ducts cleaned consider using Expert Duct Cleaning they do a great job at a very fair price! They thoroughly clean your air ducts and will answer all your questions and provide outstanding service** Thank you Yegor!

Yegor did a great job by explaining what he does, cleaning all the vents and registers, and…read moreidentifying other issues with the system and gave me diy-actionable solutions so fix those (it's not a sales pitch!). I really liked how he took time to explain how the cleaning works to give me peace of mind.