The water restoration part of the business is the way to go. They had my basement stripped and…read morequite dry less than three days. The problem is the refurbishing department. My basement has sat here for a year and still unfinished. I do not recommend them at all. Told me they'd be in charge of everything, help picking out things, ordering things etc. Well that didn't happen really. Went to Florida for several weeks. They told me it would be fine. I came home and the things they had done were wrong. I have to say, they admitted their mistakes and paid for them. And Maybe I should wait till they finally finish this project before I review but want to warn people.

One year ago, mother nature played a very cruel April fools trick on me! she sent the Village Of…read moreWeston a severe lightning and thunderstorm with several inches of rain, crossing power outage and flooding in the area. My sub pump system would not function, causing my basement to flood with several inches of water . I called local service companies and they were all swamped with calls and service requests! I contacted North Star Restoration and they sent her a representative the very next day. Josh N schedule service and remove the water from the basement. I learned about environmental contamination, mold, and mildew, formation,, and restoration of my basement. They help me through the entire process ! The office manager Karissa was extremely helpful. I would recommend them for any water problems. Gerald RM

My husband and I recently had some work done by ServiceMaster on our lake home near Rhinelander,…read moreWI. The service and attention to detail was impeccable. Shout to the entire team, but specifically, Brandon and Taylor. They were hardworking, polite, respectful young men. ServiceMaster is fortunate to have them working for their company.

Worthless paid my cleaning lady to show up and meet them . They NEVER SHOWED . When contacted they…read morehad emergencies .. that's ok but I think everyone has phones . Very blade needed work done for party . NEVER WILL USE THEM or will my neighborsalso canceled 2 scheduled appointments without calling

I had called upon Excel of Conover to clean my carpeting ... I received a quick response and found…read morethem to be very professional, yet personable and I couldnt have asked for a better job done! I will certainly call upon Excel for any future needs! I hope you do the same! Kudo's to Excel !! C. Krueger, Saint Germain, WI

From the owner: Excel Cleaning & Restoration Provides Carpet Cleaning, Water Damage Restoration, Damage Restoration…read moreServices, Entire Structural Drying, Dehumidification, Thermal Energy Drying Systems, Structural Thawing, Hardwood Floor Drying, Mold Remediation, Water Removal Services to the Conover, WI Area.

Great job on my carpet cleaning today, set up appointment with ease…read more On time and very professional and friendly team member.

We had kept our tile cleaned but after 20 years it needed a good deep cleaning. Tim was quick to…read morerespond and was so easy to work with. We had about 500 sq feet and now It all looks looks brand new. I'd highly recommend them.

Need to have a portion of our basement pad replaced and carpet stretched following a washing…read moremachine repairperson's mistake on our first floor (water poured into our basement). We've had the water mitigated by another company, have estimates of the damage, insurance is making it right again and we are starting to restore. Inquired whether Jensen's does this type of work. They do. I asked, "Could we get an estimate?" Their response: "Maybe you should go with another company, we are a month out". My response: "That's ok, everything is 6-8 weeks out". Their response: "Something about your request doesn't seem right and I feel uncomfortable with this situation." My response: "What could be uncomfortable, I am asking for a service, you said you do this type of work. Do you not want to do business?" Them: "I am uncomfortable with insurance being involved and you have an estimate already from another place, why don't you go with them." My response: "Insurance isn't an issue, they are paying to rehab what is needed, the first company who mitigated the water gave us an estimate on the repair but we are looking at our options, so we found you online." I say, "It seems you are suggesting there is something odd about our request. I ask again, "Do you not want our business?". Their response, "No." So rather than saying they don't want our business to begin with, they push us to seek another provider then say there is something that makes them feel uncomfortable about our request. That is just strange to suggest to a customer! Just say you don't want to do a job, one that I can only assume must've been assessed as a "smaller" job. Be upfront with the customer! Not a good interaction.

I lived in an apartment complex that had a hired deal with Jensen's carpet care, so we didn't have…read moreoptions as to where we went. I would just say I was not impressed with the service. Quite honestly, I'm not sure if they ever really cleaned... our carpets still had dirt on them. The service was also quite pricey. I would not recommend; I will not be using this service again.

We just had Nate from Carpet Pro clean our carpets and they look great. He was on time and worked…read morethe whole time. We even lucked out adygey had a winter special that was 20% off. Cleaned up when done as well. Thanks

From the owner: Carpet Pro, Inc. is a professional carpet cleaning and restoration service offering complete…read morecleaning services to both residential and commercial customers with locations in Stevens Point, Waupaca, Wausau, and Wisconsin Rapids, Wisconsin. We provide carpet cleaning, upholstery cleaning, area rug cleaning, pet odor - stain removal, ceiling and wall cleaning, tile and grout cleaning in addition to wood floor refinishing. We also offer emergency response services related to smoke damage, fire related water damage, flooding, and mold abatement services. We have owned and operated Carpet Pro Cleaning & Restoration since 1994, and have been in the cleaning business since 1984. Our goal is not just to clean your carpet, upholstery or other items, but to build a long-term relationship with all of our customers by providing the most outstanding cleaning service experience you've ever had. We want you to be so happy with our cleaning and restoration service that you will confidently refer your friends, relatives, neighbors and co-workers. To accomplish that goal, we combine state of the art equipment, techniques, and cleaning solutions with over 20 years experience and a near obsession with customer satisfaction. Carpet Pro Cleaning & Restoration is referred exclusively by the most seasoned Carpet Retailers, Interior Designers and Real Estate Agents in Central Wisconsin. Our company has earned the respect of hundreds of homeowners and businesses in the area...