Experienced their service and knowledge for the first time today. They are very personable on the…read morephone when you call to set up an appointment. Even if it has to be after hours. When you are there face to face with them you understand their extensive knowledge of taxes and appreciate the suggestions they make to you to save you money. They will be our go to Tax person from now on. Thank you so much Amanda and John. Bob & Debbie H. 11/5/2025

the employee Layla was amazing! Her customer service was so good ! she was quick and very helpful!read more

Great customer service! Employee was very helpful and attentive to make sure my transaction went…read moresmoothly. I will definitely refer friends and family members to CheckSmart.

Courteous, knowledgeable, professional and dependable. A very rare find. We'll keep going back as…read morelong as she will have us.

There are hundreds of banks in the surrounding areas that would probably all be capable of securing…read moreyour hard earned money and even give you a little bit back in interest. Pretty much it's going to come down to a convenient location, friendly staff and and that little bit of extra that draws you in. At the beginning of 2017 I left my old bank which was a few miles away from my house and that I had been at for 12 years, to come to Park Community. I will say that this branch isn't the most convenient bank for where I live. For the extra little travel time it is for sure worth the 15 minute drive to become a Shepherdsville Park Community member. The staff at the Shepherdsville Park Community Credit Union is more welcoming than any bank I've ever been to. Coming into the bank you will not find a speck of dirt anywhere. A very warm and comfortable atmosphere greats you coming through the foyer. It's nice to be greeted by your name as soon as you walk through the door. There is rarely a long line due to the knowledgeable tellers. They are able to process your transactions quickly and accurately, all while projecting a positive, friendly and energetic attitude. They are quick with a "happy birthday" on your special day and just might have something for you! That little extra that they give you. Most days something is happening. They're is always coffee and some sort of snack set out for members. Around any holiday you can count on the staff to be dressed for the occasion and have extra treats available for you. If there is a problem they are quick to solve it. If you are looking for the best bank around, this is your place!!!

horrible service. how do they stay in business? waited 30 minutes on hold, then they alleged…read morethey couldn't hear me.

Always available when I have a question and very helpful. Nice service.read more

We have been members since 1983. AAA have always provided great service. We just booked our airline…read moretransportation for our next trip. We worked with Ann Shouse at the Ring Road AAA location for the second time. We can say without a doubt that Ann is very professional, helpful, and has always provided great service. We highly recommend this AAA office, Ann, and all the staff that work in this AAA location.

I have nothing but great things to say about the people and service that I receive at this location…read moreof Transcend Credit Union. I am a long time member and have always received stellar service and assistance from the employees. I love that they no me by name and always are ready to assist me in any way that they can.

Carrie was attentive, responded quickly and extremely professional. I highly recommendread more

I've been going here for years, and I drive from Indiana. Very, friendly, knowledgeable staff. And…read moreso affordable! I'm a life long client.

i signed in to be seen at 10:19 am. fast forward 2 hours later and I'm still sitting in there and…read morewas told they would call me when to come back in and told me to come back and that I would be the next to be seen. i tried to explain to the lady receptionist that I had to pick my kids up and she proceeds to hang up. I get to the insurance store and I asked her well tou told me that I would be seen next and she said well we called. I said you called at 2:17 and I had to pick my kids up. Kenneth Randall proceed to stand up and say that it's his tore and he asking me to leave he didn't want to do business with me anyway. was being really rude. I told him I was asked to come there and they wasting more of my time. Would not recommend.