W/onderful service. Excellent product. I'm so happy I found these folks. I totally recommend.read more

We contacted Mark after receiving two other offers from larger vendors in the area only to feel…read moresuper defeated at their huge prices. Mark was confident that he could give us the same quality of product at a significantly lower price and he was absolutely correct. He came to measure our second story windows and was incredibly friendly and really pleasant to meet. We didn't even think twice of choosing to work with Mark. He came back to do the installation when he received our shade and was super quick and did a great job. We will be coming back to Mark to finish off ordering and installing the rest of the shades for our home. He was the very best choice we could have made and are extremely happy!

We would like to give Shade Store a higher rating but am deeply disappointed with the overall…read morequality control and customer service. Customers should thoroughly check deliverables and be prepared for a rocky experience. Even after 9 months of back and forth, replacements and multiple re-installations not all of our issues are fixed yet. Customer service at the University Village location and quality control by Shade Store are a nightmare. We remodeled a mid-century home designed by a student of Frank Lloyd Wright looking for a well designed, high quality product. Jason Mathews at the University Village Shade Store in Seattle was assigned to work with us. We spent close to $20K on curtains and hardware expecting quality deliverables and excellent service. However curtains and hardware had to be reinstalled despite correct measurements multiple times due to factory errors and incorrect orders by Jason Mathews. Even today despite our complaints there are curtains patched together out of multiple panels indicating a lack of good workmanship and factory quality control. Other larger panels are delivered as a single piece just to note. Overall from order to installation it took us over 9 month to get close to completion. We had to contact the store, i.e. Jason often multiple times to point out discrepancies, issues and ask for replacements. We would like to mention that the installation crews are excellent and very helpful in pointing out deficiencies and errors. Unfortunately this doesn't make the process less painful. We are still waiting for our last issue to be addressed but have low confidence in customer service and their commitment to follow up.

I customarily order shades and blinds online. It's more expensive to go to The Shade Store, but…read morethere are many benefits: you can see the product before you purchase, their staff will measure your windows for you to guarantee the product fits, and they do the installation. Also, their knowledgeable staff will guide you to select the right window coverings for your needs and help you sort through the various options in function, materials, and colors. They will even create a mock-up from photos of your home so you can see what the product will look like installed. Finally, you know you will be getting a high quality product. Nino was our salesperson and he was a pleasure to work with. Our windows look great and the shades operate very smoothly.

Super great service! George fixed my son's blinds - the strings had gotten stuck and made them not…read morework, he fixed them so we didn't have to reorder a whole new blind. Dropped off at his home and then picked up from there as well. Cash or check payment. So grateful, would happily use him again!

Blinds CAN be fixed! And George is the guy to do it. Don't throw them in the landfill and go…read morethrough all the trouble and expense of measuring and buying new ones. Take them to George. Reasonable prices (~$60 per blind) to save some high quality wood blinds that just had worn out strings.

I had a single window that was broken by a rock from a lawnmower incident. It only broke one pane…read moreon a double pane window. I was able to take it to their local shop where I was quoted a very resonable price to have the broken pane replaced. I got a call a few days later and they said the glass would be in and I could come in and get the window replaced while I wait (30 minutes). When I showed up. I was pleasantly surprised that they were going to replace both panes instead of just the single pane. Bonus! I was worried about any foreign materials in between the two panes. They took my old glass out and replaced it in under 30 minutes and Bob's yer uncle. I was paid and out the door. Really nice folks and top quaulity service. I would highly recommend.

I stopped by and ordered a custom cut piece of glass for our new bar cabinet. It was ready the next…read moreday! Great job, prompt and quality work. Thank you.

I contacted Wessco Blinds while getting quotes for custom shades in my new loft, and they were the…read morefirst company I ruled out. The biggest issue is pricing. Their quote came in significantly higher than any other companies I spoke with, but nothing about the proposal made me feel it was worth that kind of premium...Once I started comparing options side by side, Wessco just did not seem competitive in terms of value, functionality, or overall solution. Don't get me wrong, I don't mind paying more for quality when the difference is obvious. In this case though, the pricing felt hard to justify, especially when other vendors were offering stronger smart-home integration and more compelling options and discounts overall. The interaction itself was not terrible, but the quote made the decision easy. I moved on quickly and focused on companies that offered a better balance of cost and value. Definitely get multiple quotes before making a decision, because the pricing differences between companies can be pretty eye opening.

We have purchased about a dozen shades from Wessco over the past seven years or so. Their showroom…read moreis great, their sales people are top notch, Lance in particular is super nice and great to work with. And we've always had a great experience with the installers as well. We purchased manual shades for our upstairs and our basement but unfortunately decided to get the Hunter Douglas Automated shades for our main floor. After almost a decade of trouble shooting, installing new battery packs and motors I think it's more than safe to say they are complete garbage. Recently when we had a tech out to install all new parts on our automated shades. Wessco gave us free labor for the motor install but the technician only installed 3 of the 4 motors. We also purchased new battery packs as well. The technician said that after installing all new parts if we still continue to have issues to come into the store and get a new hub. . Well, lo and behold, installing all new parts did absolutely nothing with the new parts they gave us. They fell off the network and I've had to go back and reset everything again. I work in tech so I don't mind troubleshooting things but these shades are horrible. I called this week to see about the refund on the fourth motor, and to see if I could get a new hub since we still continue to have issues with the shades. Kami said she has no record of the motor not getting installed and told me that if I want a new hub it will be another $300 charge. Maybe it's just me but if I spend about $10,000 with Wessco for extremely subpar product, I would look into comping the new hub a staff member offered to me. Thanks for the memories, Wessco. Shades.com is our future from now on.

When I made an appointment I described what I was looking for. Wyman came prepared to show me the…read moreappropriate samples. He was knowledgeable about what would work. My order arrived quickly, and Wyman installed them promptly. The service was excellent. So far all three blinds are working well.

As another reviewer said, "this company is amazing". If you…read moreare looking for a quality product from a company that prioritizes professionalism, Anchor Blinds is the real deal. When preparing to purchase black out shades for the main bedroom, I had in-home consultations with three local companies. Anchor Blinds was the third consultation I received. The contrast in professionalism, knowledge level and communication was striking between Anchor Blinds and the two prior companies. I love my new black out HoneyComb shades--made by Hunter Douglass and come with a seven year warranty. Should I have a problem, they will be serviced locally thru Anchor Blinds-- which is comforting. A shout out to Taylor Vo (consultant) and Wyman (installer) for the wonderful service!

Lumen Blinds is one of the best businesses i have worked with as i move into my new house…read more Aysel -- my sales person - was EXCELLENT! If i could give her 10 stars i would. She was extremely knowledgeable; listened to my input and made sure that my window coverings were delivered on time. She kept me informed every step of the way. Sam - my installer- was also excellent. His attention to detail was amazing. I love my new window coverings. The price was competitive. But work with them for their excellent customer service. I recommend them highly and without reservation.

I had excellent experience working with Aysel. The project was to install cordless window…read moretreatment solutions in my home, especially in the high ceiling areas. Due to the very high ceiling, many contractors refused to work as they found the job to be too complicated. However Aysel not just accepted that project, but came up with innovate solutions and showed great customer empathy while understanding our personalized needs of the project. I interacted with many companies before awarding the project and Aysel was class apart in her professionalism and creativity. Her contractor (Serhat) was also extremely professional, skillful and courteous and it was a great experience working with both of them. Aysel sourced the parts from Europe. In one of the parts, there were some mechanical issues, and Aysel promptly offered full refund. Overall, I am highly impressed with Aysel's customer service, professionalism and creativity and definitely recommend her to others for projects related to home improvements.

Long story, but suffice it to say that this company is highly incompetent and their customer…read moreservice is atrocious. We moved on after having been told over the course of several days of hunting down an estimate, that it would be in my e mail the next day, and the next and the next... Never happened. Then when the estimate finally came in, thanks to my relentless pursuit based on principle alone, it was close to $1,000 more than another bid we got. Needless to say we did not use Sound Glass. Stay clear and read the other one star reviews. People don't take the time to make up bad reviews for no reason, but good reviews are made up all the time from owners, family and friends. Buyer beware.

We had sliding doors installed by Sound Glass. I want to compliment all of their craftspeople who…read morecame to do the work. Everyone did such meticulous work. We are very happy with the result.