I was jerked around for over a month. I was promised delivery of 3 out of 4 appliances the first…read moreweek in March and for the last three weeks they still haven't delivered. Every week I followed up and was assured oh ya we got it I promise it will be there next week and every time nothing. I called and said I want to switch to 20% down because you took 100% and promised delivery within a couple weeks. They told me they don't do that so I said I would like to cancel which he started to do and said oh wait I guess I can do 20% down. I was fed up at this point so I said no lets just go ahead and cancel than all of the sudden my range magically appeared and said because it was now in stock I couldn't cancel! This place is like dealing with the sterotypical salesman that makes people terrified to buy big ticket items. Is honesty too much to ask out of a salesmen?

Bought A Maytag washer and dryer. Delivered on time and the guys were ok except they never leveled…read morethe units. Not sure if this is part of the service as they didn't even have a level. A few scratches on the washer and dryer, not that big a deal. One is long but at the bottom of the dryer and not really noticeable. I'll consider them next time but probably look elsewhere. Mark

Always great customer service and good deals on new, used and scratch and dent appliances. Delivery…read moreavailable.

When I bought a new house the first thing I wanted to do was get rid of the gas stove and replace…read moreit with something electric and (hopefully) vintage. I had such a great experience with the stove I bought from Eugene years ago, that Lorain Furniture and Appliance was the first and last place that I looked for another. It's been a year now, and I love this thing. Works perfectly. We also had some guys out to do work on a washer and dryer and had a great experience with them as well. The whole crew here is always so knowledgeable and helpful.

Melikey antique furniture stores without hefty, inflated antique store price tags--and this store…read moreis just that. Sure, there were a few items that were a little pricey (like these corner book shelves that were $350/ea.), but really everything else was pretty negotiable and, well, cheap! They even had a porch swing that I'm still considering coming back for and it's only $40!! Umm, lay off it--it's mine. They also have lots of appliances, antique and new, as well as new mattresses for a pretty teeny price. I'm tempted to also go back for their bed frames, since mine is on it's way out. And for only $20-25, you really can't beat that. I'm excited to come back when they get some new antiques in, but for the time being this place is packed with interesting things. I say packed because it's literally a hodge-podge of cool stuff piled on top of each other into a maze that's almost impossible to get through. That's how you know it's going to be good. Like I mentioned before, the gents there seemed relatively open to negotiation on some of the antique furniture pieces, so don't be too shy to ask. If you can get past the pure terror of hanging out in the neighborhood, you'll definitely be rewarded with treasures for cheap.

Great store cleanest and most well organized around! friendly employees! get your rewards card…read moreand you will save even more money on the merchandise that comes from target, walmart, big lots etc!! who doesn't like to save money

this was the cleanest and most well organized Ollie's I've ever been in. I've shopped in Ollies for…read morequite some time, and although the bargains are great, the organization and the clutter in other stores that I've shopped in have been almost overwhelming. This store was a diamond! An added the charming and polite people that work there. I found everything that I was looking for and more.

Extremely disappointed with my experience. I purchased a washer for $200 and a dishwasher for $100…read moreand paid their delivery person an additional $100 to install the dishwasher and remove both old appliances. For a month & a half, I had been trying to arrange for one of their technicians come out and look unit because it never worked properly. I bought the dishwasher 3 days before the new year and someone finally came on February 17th. When their mechanics finally came out, They left saying that they would need to bring another part because all of a sudden a pipe was leaking. They never called back and water started leaking onto my kitchen floor and into my basement that same day. I called them to try to get it fixed since it started suddenly after they came, and they never called back. Running a new line cost ME another $125 out of pocket. When I went back to the store, they only refunded the original $100 purchase price and refused to reimburse the $125 for the required water line or the money sent to the delivery guy for faulty installation. They repeatedly told me the delivery guy who installed the dishwasher had "scammed other people" and no longer works for them but unfortunately, they would not be refunding me. To make matters worse, they would not even pick up the nonworking dishwasher, leaving me stuck with a broken appliance and additional disposal hassle. Overall, I'm out hundreds of dollars with nothing to show for it. Poor accountability & poor customer service. I would strongly recommend going elsewhere for appliances.

So, the delivery fee is $75, fine. I was warned that if they had to take off doors it would be…read more$25. The drivers had to take off the fridge doors (10 minutes worth of work) they charged me $60!!! Because of this, I will NEVER buy from then again. Beware......

Great selection!…read more Every time I am working on a home project and can't find the right material Menards always has the missing piece. In this case I was looking for a tile to use for a kitchen backsplash. After visiting several other big box stores and not finding the right fit I took a trip to Menards and found several options that fit my vision. The store also has everything else you could need. From milk and cereal to bath towels and cleaning supplies. Anything you need for you house you can find it here.

Usually such a great experience in store. It's a clean store and always has great holiday…read moredecorations. However, there is terrible customer service at the gate if you are trying to pick up rocks or drywall. My husband had to load drywall by himself and the gate guard didn't proactively ask or offer any help. She told my husband "I'm not a mind reader".

Great selection of flooring, furniture, beds and cabinets. Pricing and quality is nice to see…read more The staff is very helpful and takes the time to educate. One of the best places in Cleveland to shop for Flooring and furniture. They did offer me financing, but with their great places, I didn't need it. They also had tons of flooring in stock which made it easier to shop.

Great stuff. Great selection. I bought great bar stool chairs there…read more But closed on Sunday?!

This place has not much selection super unprofessional staff , the couch is ordered wouldn't fit ,…read morei had to send back then told me , they would have to mail me a check its been 6 business days still no check . Called corporate several times no answer no call back .

The employees here are all helpful and knowledgeable!! Financing is available and the selection…read moreis nice!I recommend them!!