Took our pontoon in for motor maintenance. It was shutting off when slowing down or shifting into…read morereverse. After 2 weeks with no call we checked in and they didn't even have the correct information. Picked it up after week 3 and paid $200 for plugs. They "didn't see a problem with the the motor". Now not only do we have a motor that shuts off all the time we also have (thanks to them) two bent front canopy poles

This is absolutely the best dealership anywhere. The staff is friendly, professional and personal…read more I went there for the first time with a used snowmobile I bought in the southern part of the state and trailered up there. I was a little nervous because dealers can be a little funny about these things. Joe put me at ease immediately. They treated us like we were their only customers, they serviced our machine, the price was about what I expected and they did it quickly. Especially considering they were very busy. I could go on with details, but it's easier to sum up, GREAT PLACE with GREAT PEOPLE, if you need help, go see them.

The guys at the Car Shop always do a great job for me and they stand behind their parts and…read moreworkmanship. They have a AAA rated shop and they support the Eagle River community. Keep up the good job!!!

The staff were very professional in scheduling my appointment and delivering service that exceeded…read moremy expectations.

They were the only ones that would help us, they put a rebuilt transmission into a 1999 Honda…read morePassport for a reasonable price, and very fast! Thank you we will always bring our vehicles to you from now in, I tell everyone how awesome & nice you were!

My wife and I are extremely grateful to Eagle River Service Center/Eagle Transmission for the…read moreunusually helpful assistance they provided to us. On the day after Memorial Day 2017, we left our summer cottage for the 313 mile trip back to our home in Illinois. Our Toyota Sienna was packed to the hilt. As we drove out the driveway, we repeatedly heard (for the first time) a godawful crunching sound coming from the right front. We feared that the vehicle had such a significant problem that it might not be safe to drive it back to Illinois. On the recommendation of Cindy at Eagle River Baking (where we stopped for a sugar high), we drove the vehicle over to Eagle River Service Center/Eagle Transmission. Kurt (Curt?) there immediately stopped what he was doing, came out to do a test drive, and in less than a minute identified the issue as a broken right front spring. He told us that, while we might encounter the noise occasionally on the way back, he himself would not have a problem from a safety standpoint making the 313 mile drive. We then called our local Toyota dealer who confirmed that there should not be a safety issue. Kurt refused to charge us anything for his evaluation. My wife and I repeatedly commented as we drove away on his extraordinary kindness and how he and his company generated strong feelings of trust such that, if the occasion were ever to arise, we would use them for service and strongly recommend them to others, just as Cindy at Eagle Baking had done for us. They clearly recognize that these acts of simple human kindness may generate more business than a great deal of expensive advertising. Please spread the word! Bill Owen, Deerfield, Illinois.

Brian is always very helpful in diagnosing a problem and charging a fair price to repair! Great…read moreshop!

took my vehicle in after I got a quote from libke's auto for breaks was going to cost me 1,200.00…read moredollars. dropped my vehicle off fixed my truck the same day and it was only 80$ the most honest mechanics, I can find. i will recommend anyone who wants a second opinion on vehicles take it to these guys.

I hit a deer with my brand new 2 week old f-150 . I made the appointment for the estimate online…read moreand there was an appointment available the next morning. They made the estimate painless and did a beautiful job the truck looks absolutely beautiful. I would definitely recommend Mitch and his team!

did not do half the work that they said did have proof between there pictures and the billing they…read morehalf assed the work made more work for them selfs and hid it very poorly would not take anything there again

Very disappointed. I recently bought a good used truck. After 2 weeks, my battery was dead, left…read moreme stranded. I had to replace the battery, after calling, I was compensated 50% of my cost. While on the call with Ed, I also inquired about other service, like oil change, I was told to look at the service sticker in the window...I did, It was dated 5/2019..obviously, this truck was not serviced before I picked it up. There were a few other repairs I had requested before buying, one being the trim strip on the drivers side door, not sure what they did, but it is already coming off, again, not even a month that I have had the truck.

So picture this, it's Memorial Day weekend 2016 and my 2010 suburban engine light goes on and my…read moretransmission stops working properly. Add to that I'm 200 miles from home. I call the closest chevy dealer that turned out to be Lindwall in Iron River, MI. It's Saturday and they are closing in one hour. I cannot possibly tell how great they were to me. The service manager told me he would do everything he could to fix my problem despite all the mechanics being gone for the holiday. Turned out, a mechanic was willing to come in and help me. I arrived with only 10 minutes before closing. The mechanic figured out the problem quickly, fixed it and had me back on the road in 20 minutes. They were so kind they were even refusing to charge me. I of course paid them something. The mechanic even gave me his home number in case my truck acted up again and I needed help when the business was closed. This dealership is unbelievable. Although I live 200 miles away in another state, I'm seriously thinking about buying my next suburban from them. So impressed....and trust me, I'm a pretty tough judge of people!

I go here for all my car needs. Mike and Mitchell are so friendly, and so helpful. I will not go…read moreanywhere else. Their prices are affordable as well. The guys in the back also take very good care of my vehicle. I will recommend this place to everyone!!

Very knowledgeable in determining the underlying cause of a Lexus warning. Another service center…read more(in Rhinelander) charged a high fee to look at it and wanted hundreds more to fix it. It seemed unbelievably high so I looked up the average cost to do the fix and these folks aligned with that cost. The Rhinelander service center wanted more than double for the same work.

Very friendly staff who are willing to work with the customer schedule to get the work done…read moreconveniently and at their schedule.

I was in Iron River for a ski weekend with family. I drove my "new" to me 2022 Chrysler Pacifica…read morevan up on a Friday night from the Milwaukee area (4 hours). Saturday morning when leaving the hotel to drive to the ski hill about 8:30AM, the temperature was negative 11. I had a check engine light and noticed other electrical lights on the dash and was getting no power from the engine. I drove to O'Reilly for them to check the problem and was lucky enough that Jeff from Muff-Ex happened to come into the store when O'Reilly staff and I were discussing a tow company. Jeff asked to see the codes and said he had an idea of what was wrong and how to fix it. So, with a plan, I left my key, we exchanged phone numbers, and my sister came back from the ski hill to give me a lift. I was able to ski, pray about the situation, and wait for my husband at home or me at the hill to receive a call about the fix. By 11:30 AM, my husband received a call letting us know the problem was solved and I could pick up my key and van at O'Reilly. Luckily, I did not need a tow company. Jeff gave an out of town stranger great customer service! I do not usually write reviews but offered to this out of gratitude for the exceptional customer service I experienced. I highly recommend if you need the services of Muff-Ex give them a call. Catherine K.