All the work I requested was done exactly as I requested and was done well and on time. The truck…read morehas run totally fine for a year now since the changes I requested were completed. I will continue to take my diesel truck here for the technical work.

I used this business last year for some minor work and was very impressed at their expertise and…read morereasonable price. However, a few months ago I took them my DRW Ram truck which had a problem with a factory recall related to the over tightening of the lugs which resulted in one wheel almost coming off. Again, they are truck experts and did a great job. My concern was that when I dropped off the truck I was quoted approximately $400. This was a strain on my finances at the time, but I knew I needed it taken care of. When the owner finally contacted me to let me know the truck was done the price had gone up to $2500! I understand that more needed to be done and that mechanics are expensive, but I SHOULD have been contacted BEFORE the bill went that high! I was very upset since I didn't have $2500! Luckily I was able to borrow the money in order to get my truck back. As a woman I always feel like I'm a prime target when it comes to vehicle repairs. I should not need to tell them in advance to notify me if more work needed to be done so I could approve it.

A passing stranger honked at me & waved back at my 5th wheel trailer as he passed me. I pulled…read moreover & saw smoke coming out of the rear axle's driver's-side bearings. The bearings were destroyed on that left-side rear wheel. I was four hours from home, returning from a camping trip, and had no idea who to call for advice. The nearest town was Crystal Falls, MI. Google gave me a few different businesses who sold bearings, and I picked Old School Repair first just because I liked the name. It turns out I could not have made a better choice. Ron listened to my problem, asked a few questions, then told me I could limp into town on three trailer tires instead of all four. Fortunately I was only a couple of miles away! As I removed the wheel I saw it was hanging on the axle instead of riding on the bearings. Driving on it further would have ruined the spindle, necessitating a new axle. I pulled into the lot at Old School Repair and saw a "Closed" sign on the door, but it was noon; I figured the shop keeper had gone for lunch. I was right. It wasn't long before he returned with his take-out food boxes in hand. We greeted, discussed some options, and I left him to his lunch while I ate out in the camper. After lunch he already had a friend visiting, just to chat. They talked barbecue recipes and a big grilling event coming up. Eventually Ron got around to my trailer. I had a positive impression of his shop. Things were clean, everything was orderly, tools were properly put away, the floor swept, no clutter. Spare parts & projects already underway were correctly shelved out of the way, but clearly available as need presented. After looking my trailer's hub & axle spindle & bearings over, he had me move it tight up against his garage door so it would be in the shade on this hot/muggy day, and be up on the garage floor's concrete apron. He had a tough time removing the old bearings' races; they seemed welded on. But he had the skills and the right tools to get them off--a dent puller for the front race, and a rotary cutting wheel for the rear one when it wouldn't move with the dent puller. His close inspection determined the spindle wasn't so badly damaged it needed to be replaced. During the afternoon more of his friends or family showed up, and other friends and customers called on the phone. Ron made time for them all, as a one-man shop in a small town must do. I didn't begrudge him the time. I have patience, had no set schedule, and even had been mentally prepared to leave my camper if he couldn't get at it for a few weeks. It was obvious he's that busy. Ron had lots to talk about with me, as he got the hub off, pulled the necessary parts out of inventory (THAT was handy!), pounded out the old bearing parts from the wheel hub, and replaced them all. I was there for five hours, but 2 1/2 hours were Ron spending time with friends & family who'd stop by to chat, and with lunch, and with a pair of former customers that had much gratitude to him for saving them on a previous auto repair adventure--they even had two bottles of wine or liquor for him, since they were that happy he was able to help them with no appointment, had the parts in stock, and could do the work. I can relate first hand to their experiences. He taught me a lot about many things as he worked on my axle & bearings. About racing, running a shop with just one person (he had just hired a second mechanic that day, who was busy moving there from Illinois), about diesel engines and additives, snowmobiles, and of course, axles & bearings & lubricating them. He only charged me labor for the 2 1/2 hours he actually worked on my trailer. Between that and the parts & materials, I drove away from a potentially disastrous event, one which could have taken weeks or even months to schedule & repair at an RV shop, and I paid $310. He got me in without an appointment, accurately diagnosed the issue, had the right parts in hand, did the work with skill and care, and saved the day for me. Ron and Old School Repair were the right tool for the job, and I count myself lucky he was there, willing to help a stranger in need. Thank you, Ron.

Honest, easy to work with, do great work, fast, at reasonable price…read more Highly recommended.

To start off I was recommended this service from an insurance company but I didn't see them on…read moreGoogle so I didn't know if this company even existed today. But to my surprise they did exist and they gave me the estimate of $1000 and the insurance ended up paying for it. The great thing was because I was in town they came and got my vehicle and returned it after repairs were done and this is good because I couldn't find a rental anywhere so they got it, repaired it, brought back to me that day. All I had was a broken bumper and left tail light but they got it done in about 4 hours and it was a wonderful surprise. Thank you again so much for your services!

I am a grandmother of three living alone and I work in an ER an hour and 15 minutes away. Needless…read moreto say the vehicle I drive is very important for my survival . When my son John recommended that I purchase my car at Ted's because he got his family vehicle from there and was very satisfied , I took his advice . I am so glad I did because not only do I love my car , when it needed some repairs , the staff , especially Laura , was incredibly helpful. Like most of us I'm experiencing a bit of a struggle financially . From the staff doing the repairs and Laura walking me through the financial process , we were able to come up this a plan of action that I could afford and be comfortable with. Ted's service center Stroudsburg Pa.

Kenosha was great. Not only did he get the job done, he called me directly enroute to ensure I was…read moresafe and he had the right equipment for the job. He even assisted with the insurance company. Above and beyond my expectations.

Very friendly staff who are willing to work with the customer schedule to get the work done…read moreconveniently and at their schedule.

I was in Iron River for a ski weekend with family. I drove my "new" to me 2022 Chrysler Pacifica…read morevan up on a Friday night from the Milwaukee area (4 hours). Saturday morning when leaving the hotel to drive to the ski hill about 8:30AM, the temperature was negative 11. I had a check engine light and noticed other electrical lights on the dash and was getting no power from the engine. I drove to O'Reilly for them to check the problem and was lucky enough that Jeff from Muff-Ex happened to come into the store when O'Reilly staff and I were discussing a tow company. Jeff asked to see the codes and said he had an idea of what was wrong and how to fix it. So, with a plan, I left my key, we exchanged phone numbers, and my sister came back from the ski hill to give me a lift. I was able to ski, pray about the situation, and wait for my husband at home or me at the hill to receive a call about the fix. By 11:30 AM, my husband received a call letting us know the problem was solved and I could pick up my key and van at O'Reilly. Luckily, I did not need a tow company. Jeff gave an out of town stranger great customer service! I do not usually write reviews but offered to this out of gratitude for the exceptional customer service I experienced. I highly recommend if you need the services of Muff-Ex give them a call. Catherine K.

I had a radiator I needed flushed on my only vehicle. My heater core was clogged and in the UP…read morewinters, it's cold!! Dave was at least half the price of shops in Iron Mountain, fixed it, and gave me a lift. I'd definitely recommend him!

I would like to complement Mike in service and his team. They quickly diagnose the problem with my…read more2019 Yukon XL and repaired it. I am now getting excellent gas mileage from 17 miles per gallon to 22. We will be back.

After a weeklong vacation over the 4th of July, my family & I were headed home to Central Illinois…read more After turning onto the road to start out 400 mile drive home, we heard a loud bang under the front of the vehicle. I got out & looked, and noticed a broken rod hanging next to the drivers side tire of our GMC Acadia. We SLOWLY drove to Parsons, HOPING they would be open on the Saturday of July 4th weekend.... Lucky for us, they were. And they fit us in right away since we were trying to get home. They quickly diagnosed the issue. The Service Advisor, Ashley, brought me out to the service floor & showed me the damage- Broken driver's side sway bar, plus I would need to replace the sway link AND Driver CV Axle. What was I going to do? I had to get home. It was a holiday weekend, I'm from out of state, and I HAD to get home. They could pretty much charge me whatever they wanted, because I was stuck. They basically had me bent over a barrel...... But here's the thing- They didn't try to take advantage of the situation! Ashley and the service tech told me that although they COULD fix it, they wouldn't be able to get parts until Tuesday. They also were upfront & honest and told me that although it is important that everything is repaired as soon as possible, I WOULD be able to drive home to Illinois SAFELY and have everything fixed there. PLUS, they gave me a parts quote with the replacement part numbers to make everything easier when we got back. I was thrilled just to hear that I was able to drive the car home. They were fast, friendly, & HONEST. And when they handed me the paperwork & my keys, I asked them what I owed- "Nothing. Just drive safe" was their answer. THANK YOU ASHLEY! YOU PARSONS OF EAGLE RIVER! The whole thing took you less than 20 minutes, but I will remember this for a lifetime.