I had an issue with my serpentine belt. The belt came off and the tensioner pulley broke nearly…read morecompletely off. I happened to be in town and the owner of this place actually got back to me around Christmas, even though it was short notice. Most other places were closed/didn't respond. He let me leave my car in the parking lot for the rest of that weekend, got back to it at the start of the week, it was a relatively simple job so it was done that day. I've put probably 3,000 miles on since without any issues with the belt or pulley so I'd say it was done right. Very convenient and helpful, about the price that I was expecting, too.

I have been taking our cars to Travis and his team for a over a decade. I have never been more…read moreconfident in a mechanic. Travis takes his time to research, test and diagnose an issue and then offer a detailed explanation of the issue as well as frequently presenting options. If you are looking for a shop that is extremely competent and highly trustworthy, you need look no further.

I made an appointment to have my a/c blower fixed. got in on time, fixed right away and the price…read morewas lower than the estimate even after I added extra work. All this was done with a smile and genuine concern like I've never seen before at a repair facility THANK YOU FOLKS !

Nice thorough service! My vehicle was challenging and they stuck with to solve the issues! Highly…read morerecommend!!! Finding a place in the Northwoods to repair a Volvo can be challenging. So very glad I discovered them!

Amber at the front desk was very friendly and helpful. They were able to squeeze us in when we were…read morestranded while visiting from out of town and no shops from the surrounding cities had room. Did not charge any crazy rates. Good experience!

Our diesel Dodge dually pickup up broke down out of town and our Road Assistance service was unable…read moreto provide towing service for us. TJ, the owner of this service rescued us. He towed us back to his place of business and took my husband & I back in his truck. We don't trust diesel repairs to just anyone but we let him work on our truck and gave us a loaner for our 90 minute drive back home. Our truck repair went great. The repair was reasonably priced. Truck is running better than before our break down. We will be dropping our truck off with him for any future repairs.

I had a flat tire on my way out of town heading to my home a hour north. I called AAA and they were…read moregoing to be 2 hours or more to get me picked up and taken to a fire shop. With dogs home alone and unable to figure out how to fill my Audi Q7 tire with the provided air canister, I was totally freaked. My friend called a couple of tire shops for me and this was third one she talked to. They said sure they could help me, and were at my car in 10 minutes! The man inflated the tire, found a screw causing the problem and said I could follow him to the shop with the tire now inflated. He had me on the road 30 minutes later! I was more than happy to pay the fee charged - about $140 total, to be on my way and able to get home to my pups. Everyone at the shop was friendly, and it was a great small town vibe inside.

Found what turned out to be a small screw in our tire. Tony took care of us quickly and no charge…read morewhen it was determined not to have punctured anything! Fast and friendly service. Thank you!

Jim is now the owner of the shop. We have lived in the area for 10 years now. When we needed our…read moresuburban worked on, we asked around, and Dave's crankshaft was the number one name that kept coming up. Jim has been the only one we trust to work on our truck. We are moving 2 1/2 hours south to be closer to our children, and we will bring our truck back to Jim for his top notch work. Jim has a vast knowledge when it comes to his profession. He is fair in price, hr does a top notch job, he listens to issues, investigates the issue further, and gives you a rough est. and a time when the work will be completed. If any issues come up, Jim will call you to discuss any changes that need to be made. What more can you ask for? Nothing I'd say because you won't find a more trustworthy guy!

This shop is so clean you could eat off the floor! ! Every time we have taken our vehicles to this…read moreshop, they have come back way better than they were dropped off. We have had a lotta different experiences utilizing different shops, and unfortunately their success rate has not touched this garage. If you want quality, respect, honesty, and integrity- this is it. Aaron G Lueth Lueth Plumbing and Heating

Generally closed due to owed taxes. Clean shop but owner can be toxic. Do not know if he can reopen.read more

Based on other reviews, I was a little leary about taking my '08 Envoy to Jack, but a friend of…read moremine suggested giving him a shot, so I did for an electrical issue that I was having difficulty fixing myself. He quickly re-established a wiring connection that he discovered had become loose, so I was initially pleased with his work. A few weeks later, however, I took it back to him for an issue that I was experiencing exclusively when accelerating from a stop to no more than 5 mph. About an hour after I dropped it off, he told me that he had driven it about 15 miles - a whopping 15 miles without encountering any problems with its acceleration. He proceeded to charge me $60 for his time, and as soon as I drove it off his lot, the issue presented itself again. And when I got it up to higher speeds, not only did I notice that the tie rods now seem loose, but at least one of the wheel bearings is making a grinding sound. When I started a conversation with him about these new mechanical issues, he refused to even talk about them.

Jack fit us in on Monday morning when we had car trouble and couldn't get back to MN. Great man,…read morehonest work - no frills. Will come back again if we ever need to!

Awesome experience with Rhinelander GM Cadillac, best car buying experience with any dealer in…read moreyears. Considering we were just stopping by for a first visit, we had no intention in driving away with a beautiful new Cadillac. Everything was first class, from the organization of the cars on the lot, to a warm greeting by Tim on a snowy, cold March day. Tim introduced us to Jeff, Rhinelander Cadillac expert, who was patient with our questions, taking time to answer each one thoroughly. When it came to working out the numbers, Jeff was assisted by Kyle, the Rhinelander Cadillac financing and leasing specialist. Kyle was able to discuss and complete a complex trade situation, meeting all our needs and wants. The Rhinelander Cadillac "best pricing" philosophy is respectful and approached with integrity and honest dialogue. Kudos to the Rhinelander Cadillac team of professionals for making our experience comfortable and pleasant.

Rhinelander GM was great! They changed my perspective on dealerships and really helped me out. The…read moreGeneral manager Dan was fantastic!

Still waiting on certification of ownership, temporary tag expired, unable to drive with expired…read moretag. No return calls, or update on why it takes over a month to get this. Ridiculous. Go somewhere else and buy a car.

Aaron sold my girlfriend a 04 Highlander with 235,000 miles on it for $7,000. Needless to say she's…read morenot too car savvy and I didn't find out about it until it was too late. A year later the engine is toast and two years later she's still paying $215/mo and owes $5,500 on a car that she can't drive. Can't believe their management allows them to make "deals" that would take advantage of people like that.