This place is great! I haven't had an eye exam since coming to school here, and saw this one had…read moregreat google reviews. Dr. Merrell is kind and takes the time to get to know you and addresses all your concerns. The receptionist, Charlotte, is a gem! We had a few issues with my insurance, and she was so helpful and understanding the whole time. They also have a great selection of glasses. I definitely recommend coming here!

From the owner: Comprehensive eye exams for all ages.read more

As an out-of-towner, I ended up there through a recommendation. State of the art equipment…read more Excellent selection of glasses. Friendly and professional staff. Really great doctor. The young one. We had a conversation. He's competent. I wanted a second pair of all-arounds, so bare minimum had to be progressive transitions. They initially sold me on some night glare something something, but it didn't make a significant difference to me from my old pair, AND during the day, stepping into daylight from shade gave a filmy look which I couldn't stand. And they fell off my face. When you're getting fitted, and they ask you if they slide, lean way over and look down. Mine literally fell off my head. Also, somehow the person assisting me neglected to note that I required transitions. So I asked if they could remake these without the night glare film and could they put in the transition aspect to the glasses. The charge for night glare and the charge for transitions were about the same price, so I thought they could just remake these without the night glare and with the transition. I was told that the night glare charge, because I had requested it, had to stand and there would be an additional $85 for the transition. Ugh. I was miffed and said, I just spent $500 on glasses that don't fit and aren't transitions as I originally requested and not sure it's my fault a "film" appears in the sun because of the night glare component. The woman, who sadly no longer works there, took care of it for me. I didn't pay any additional cost, the film is gone and the transitions are in place. EXCELLENT customer service and I would highly recommend them.

I contracted COVID here. Their website claims that they have the staff wear masks but the tech who…read morechecked me in was not, she was breathing all over me. Only one of the receptionists was masked. I saw 2 doctors (including the one who helped me) waltzing around the waiting area without them. Very few of the community members were, although that's not the responsibility of the business if they choose politics over public safety. I am immunocompromised. I have an autoimmune disease that suppresses my entire immune system completely. This office is literally the ONLY public place I have been in two months. That's how I know with certainty it was the source of my infection. I know I am super high risk so I just don't take risks. But the issue I was having was pressing enough that I needed to have it addressed. My caregiver requested that the doctor put on a mask due to my increased risk and he said "I always do when the patient is in the chair but otherwise I don't really worry much about it." You are a physician. You should worry A LOT about it. My caregiver has also contracted it, though I may have given it to her. Now that I have this, I am beyond terrified. With no immune response at all, this will kill me or do irreparable damage to my already unbelievably damaged system. When I called the office to report this to them, the person I spoke with responded "Oh. That's very sad." No. No it is not very sad. It's unbelievably irresponsible of a MEDICAL FACILITY to not enforce a mask policy that they are so proud of they blast it across their website. In fact, I believe it should be criminal. So thanks, Rexburg Vision Center. I bet my glasses will help me read all the new medical bills I can't pay while I lay here trying not to die. Avoid this place

Thank you so much to the wonderful team at Madison Clinic Optometry! Dr Heiner rescued my daughter…read morewho was in town for a summer camp. She had unfortunately left her daily disposable contact lenses at her cousin's house. He kindly provided her with enough samples to last her for the week of camp. Highly recommend!!!

From the owner: Eye exams, contact lenses, glasses, emergency, one hour opticalread more

Visiting Rexburg from out of state. Grandson accidentally broke my glasses. Lens popped out and…read moreplastic string holding it in place broke. They fixed them for me in 15 minutes at no charge. I tried to offer some compensation but they politely refused and wished me a good day.

From the owner: Canyon View Eyecare has been providing Rexburg with quality eye care for many years…read more Call us to make an appointment with our optometrist to talk about your eyeglasses, contact lenses or specialty lens needs. Drop in anytime to browse through our large selection of designer eyeglass frames and sunglasses!

I was very impressed with the staff as well as Dr. Mortensen. I received several head's-up text…read moremessages from the staff as the date of my appointment approached and I was appreciative of that. The staff were all enthusiastic, and eager to help. With very little delay I was in taken to an area with numerous instruments and I had a very thoro exam by the tech. I was then taken to Dr. Mortensen who analyzed the test results and made his recommendations. All in All, I would recommend this business to everyone!

Very thorough exam. Everyone was so professional and kind. I felt well cared for. Everything was…read moreexplained and questions answered. Nice new office. I live in Rexburg Idaho

Very nice staff. Was a quick and painless visit. I was diagnosed with the wrong eye condition, and…read morewrong medicine. It made my situation worse, and I had to go back and literally tell them what I needed for medicine. Oh Google, you've done me well.

We were in town for the soccer tournament and the screw on my glasses came out. I saw that they…read morewere a sponsor of the tournament so we dropped in to see if they could fix them or at least let me use a screw driver. The staff was great and very helpful (didn't see the doctors). They not only fixed my glasses but put them through their ultrasonic cleaner. Would definitely recommend them based on their customer service.

From the owner: We believe in comprehensive care, and allowing our patients to feel informed and empowered about…read moretheir eye health. We offer a wide variety of contact lens options, designer frames, and the very best care and customer service available! Stop by or call us today!