The front desk staff are awesome as well as the Vet Techs that work there. I see Dr. Pellerin and…read moreshe's super knowledgeable and spends time asking about your pet, symptoms and really cares. Once my pup gets over the anxiety of being there shes calm and content.

I love this place. they are amazing here . and I love doctor I have for my pets. but it dose hurt…read moreme that they told me I can't go back and bring my pets without paying $80 because they said supposedly missed to many appointments for my pets. well I don't know what tell them when some comes down sick. I am so sorry that I am me and I get sick easily Sence I been a baby. I was born prematurely. but other then there great place. I am just not made out money I know it is expensive to have animals . but I am not complaining. I know it is fair I have pay. but paying that much just for that. come that is unreal and unbelievable. they should make easier for people to pay some the bill for missing an appointment

Believe the 1 star reviews. I had a similar experience and was treated so poorly when I started…read moreactually questioning about treatment after spending thousands of dollars the last 4 months. They don't like it if you ask questions.... I recommend to every person who has brought a pet here to request their records. Missing documentation, notes on what my pet went in for, they didn't even know what medications he was taking even though they were prescribed by them, and saying I missed appt when in fact I did show... apparently if the Dr doesn't put in notes that means you weren't seen. They are also owned by a corporation and won't take any accountability for their negligence. RareBreed Veterinary Partners... do not go any location by this corporation if this is how they run their businesses.

I can't say enough good things about Plattsburgh Animal Hospital. The staff is always so kind and…read morewelcoming, and you can tell they truly care about the animals. The doctors take the time to explain everything and never make you feel rushed. My pet always gets the best care here. Highly recommend!

I found the staff there helpful, friendly and knowledgeable. The vet came within a few minutes of…read moreour appointment time. Her manner with our little dog was kind and soothing as he can be a little reactive and he settled down right away. She went out of her way to assess th e problem, Give us clear instructions. We have since returned for his regular checkups, shots, etc. We were more than pleased and plan to continue his vet care there as our previous vet has retired.

Horrible Front Desk Help. Expensive. North Franklin Animal Hospital near Malone is much much more…read moreaffordable.

Petit Brook Veterinary is simply the best. As soon as you walk through the doors, you are greeted…read morewith smiles and hellos and they always ask my best friend "How's Teddy today." They are professional in every way and we couldn't ask for better care for our 6 year old English Cocker Spaniel. And there's always a treat available for Teddy when we leave.

We had doctor Mike for our puppies first check up and I had lots of questions and doubts concerning…read morevaccines. Dr. Mike answered my questions very thoroughly and thoughtfully, understanding my concerns and recommending what he thought would be best for my puppy based on facts, statistics, and common sense. He spent so much time with us, I couldn't believe it. Best Vet experience ever!! I love Petit Brook!!

had an appointment- they mentioned running a bit behind. waited, waited, waited finally after 40…read moremin or more I complained. got into an exam room only to learn doc was still busy. NO EXCUSE FOR letting me sit and grow weeds. could have informed me much earlier and rescheduled.

I Really don't have enough words to say how amazing the Staff and vets are. Wonderful with your…read morebeloved animals. Had my two babies who had to be put to sleep, and vets were so kind and wonderful.

I wouldn't take my pets anywhere else. This clinic and the doctors and staff are fantastic!…read more I took my cat three times to Burlington, where he was misdiagnosed each time. First time here they nailed it! My cat loved them, he was almost happy to be there because they were so wonderful with him! I had my dwarf bunny fixed here as well, when for some reason vet clinics around here won't do that. He's in tip top shape! When my kitty had to be put down, they were wonderful in the worst situation. So caring and compassionate, to he and I, down to his last breath. They sent me the sweetest sympathy card as well, which meant so much to us. If you love your pets and want the best care for them, this is the place you WILL go. I'm so thankful we found this wonderful vet clinic with this amazing staff.

Rip off, like other reviews they make you feel like an idiot and watch some garbage about heart…read moreworms. Overpriced and seems they only care about making money. Go anywhere else.

Cons: No 1: the…read morelocked entrance. Makes me uneasy as for years they've had an open door arrangement until covid. No. 2: My dog came home with diarrhea. I know pets can have digestive problems away from home. The problem was no one alerted me to this; her bottom had clearly been wet wiped, but still had traces of fecal matter that stained my passenger's clothes. If a pet is having even a minor health issue, you need to alert the owner. 3: I left a bag of treats with the request that they only got 1 or 2 a few times a day, too many makes them vomit. The 13 oz bag was half gone when returned. Pros: They have covered outdoor runs - important for small dogs that are easily snatched by larger birds of prey. They offer discounts for 2nd dogs boarding in the same room.

Ever since my husband has eeded frequent medical visits to Burlington, since we live in Saranac…read moreLake, we can easily drop our little dog off on our way in the morning and pick him up on the way back through Plattsburgh on our return. He usually a little fearful of strangers, but they are great with him there and he seems to like going there. He is always happy, clean and we are glad to have them there for us. We have also left him there for a couple of nights and seems happy and cared for. Thanks for being there for us! Cindy and Mitchel Smith

We rescued a handsome weirdo from The Franklin County Humane Society in St. Albans. He's a soft…read morespooning purring loving lightsaber of happiness and playfulness. I don't know who's more happier to have him in our home! He's pysched! We are pysched! When he came to us his name was Leo and it rhymed too much with my darling Theo, so I changed it to Sun Ra Skywalker. But lately we've just been calling him Hey! But seriously, his name is Sun Ra Skywalker on paper. Also if anyone is looking to adopt a cat or dog I recommend The Franklin County Humane society in St. Albans. Sweet animals and sweet people.

Smelly, happy cats or clean, depressed cats? I choose the former…read more The first thing you notice when you open the door to FCHS is the smell. It smells, well, like an animal shelter: wet cat food and litter, mostly. Then you notice how you feel kind of cramped and crowded, especially if there are other people in the main entry way, along with 3 or 4 cat and rabbit cages. But the very friendly staff will invite you right into the kitty room in the back, and, if you are a cat lover, you will be fine. I came to see about volunteering here and maybe getting a pet cat for my future puppy. (I want to volunteer at a shelter to assuage my guilt about getting our puppy form a private breeder. Pleade don't judge! I feel bad enough already, and it wasn't really up to me...) I was, at first, put off by the smell and pretty much decided I would be volunteering at the much cleaner, larger HS in South Burlington. But then... I spent an hour in the cat room, where almost all the cats roam free and have lots of toys to play with and things to climb, and I realized: hey, these cats a *happy*!! (Unlike the ones I saw in S. Burlington.) Cooler yet: they have a cat flap in their window so they can go outside into a large, outdoor cage in the front of the building. No wonder they are so happy! So I just squat in the middle of the room, tap my fingers on the floor, and see who comes. I spent time with the curious, bold guys who approached me, and then I went around the room and looked at each cat who was too shy, lazy, or disinterested to come up to me. Then I went back to the middle of the room and tapped the floor to see who would come back to me. One particular cat did, and then she refused to leave me for the rest of my time there! It might be love... One of the other visitors -- a 3-year-old boy and his mom -- apparently come just about every day! He and his mom know some of the cats by names, have favorites, and can tell you a little bit about some of them. I like that this shelter is open like that , to people who may not even be considering adopting a pet, but just want to spend time with the animals. I also love that you can really interact with each cat to learn about their personality. One disadvantage of the community kitty room is that you don't know which cat is which, and so if a particular kitty begins to follow you around and you realize the love is mutual, you have to wait until the staff is off the phone to find out its name and history. (Compare this to S. Burlington, where every cat is identified and described by the card on his cage -- but you will have to take the staff's word on their personality, because you have no meaningful opportunity to interact with the bored/depressed, cooped-up cats there. ALso, if you want to pet the cat, you have to wait until a staff person is off the phone so they can take the cat to meet you in a designated petting zone in the very distracting office area. And the cats seem so stressed that their personalities don't have a chance to shine through.) I decided to apply to volunteer, and probably get my future puppy's cat, here because (1) I really liked the staff person there (they were nice at S. Burlington, too, but I felt like here was someone I could really connect with), (2) the cats here are really happy and well socialized, (3) they seem to have fewer resources than the one in S. Burlington and probably need more help, and (4) I really really want to help them with that smell problem.

I can not say enough good things about LP Animal hospital I…read morehave a winter home in Placid but have never had need for a Vet. Basically I was from out of town and had a17 plus year old cat with me' He past overnight. When I call about cremation services When I came in everyone could not have been more considerate of my feeing and loss Everyone was very kind and the fee was VERY, VERY Reasonable I RECOMMEND LP Animal to anyone. Ed S 1-16-2018

The people I've interacted with were nice but I had to bring in a dog to be cremated and got no…read moreprints or fur back with the ashes, I was not asked if we wanted them done nor have I been asked but have gotten them at other places with past pets, I'm very upset that I won't get to have her paw print, I'm lucky we got a tiff of fur ourselves before brining her in