had an appointment- they mentioned running a bit behind. waited, waited, waited finally after 40…read moremin or more I complained. got into an exam room only to learn doc was still busy. NO EXCUSE FOR letting me sit and grow weeds. could have informed me much earlier and rescheduled.

I Really don't have enough words to say how amazing the Staff and vets are. Wonderful with your…read morebeloved animals. Had my two babies who had to be put to sleep, and vets were so kind and wonderful.

Petit Brook Veterinary is simply the best. As soon as you walk through the doors, you are greeted…read morewith smiles and hellos and they always ask my best friend "How's Teddy today." They are professional in every way and we couldn't ask for better care for our 6 year old English Cocker Spaniel. And there's always a treat available for Teddy when we leave.

We had doctor Mike for our puppies first check up and I had lots of questions and doubts concerning…read morevaccines. Dr. Mike answered my questions very thoroughly and thoughtfully, understanding my concerns and recommending what he thought would be best for my puppy based on facts, statistics, and common sense. He spent so much time with us, I couldn't believe it. Best Vet experience ever!! I love Petit Brook!!

I recommend this vet to every pet parent I know in the area. I have reviewed them before when my…read moredog first became a patient there about two years ago, and since then every interaction I have had with every member of their staff has been incredible. They take the time to listen, answer questions thoroughly and provide top notch care and support. Thank you for all you do, it's very appreciated

No call waiting, so you have to call multiple times instead of waiting on hold. Doesn't reserve any…read moreemergency appointments per day. Poorly managed practice.

I wouldn't take my pets anywhere else. This clinic and the doctors and staff are fantastic!…read more I took my cat three times to Burlington, where he was misdiagnosed each time. First time here they nailed it! My cat loved them, he was almost happy to be there because they were so wonderful with him! I had my dwarf bunny fixed here as well, when for some reason vet clinics around here won't do that. He's in tip top shape! When my kitty had to be put down, they were wonderful in the worst situation. So caring and compassionate, to he and I, down to his last breath. They sent me the sweetest sympathy card as well, which meant so much to us. If you love your pets and want the best care for them, this is the place you WILL go. I'm so thankful we found this wonderful vet clinic with this amazing staff.

Rip off, like other reviews they make you feel like an idiot and watch some garbage about heart…read moreworms. Overpriced and seems they only care about making money. Go anywhere else.

The front desk staff are awesome as well as the Vet Techs that work there. I see Dr. Pellerin and…read moreshe's super knowledgeable and spends time asking about your pet, symptoms and really cares. Once my pup gets over the anxiety of being there shes calm and content.

I love this place. they are amazing here . and I love doctor I have for my pets. but it dose hurt…read moreme that they told me I can't go back and bring my pets without paying $80 because they said supposedly missed to many appointments for my pets. well I don't know what tell them when some comes down sick. I am so sorry that I am me and I get sick easily Sence I been a baby. I was born prematurely. but other then there great place. I am just not made out money I know it is expensive to have animals . but I am not complaining. I know it is fair I have pay. but paying that much just for that. come that is unreal and unbelievable. they should make easier for people to pay some the bill for missing an appointment

I definitely recommend Essex Vet for any animal medical care you might need, especially exotic pet…read morecare. I've been going here for my rats for a few months now, and they've always been kind and considerate no matter what's going on. They're also extremely knowledgeable about the care of specific animals under the small pets category, not just "pocket pets" as a general category. It's clear that they see many exotics regularly and don't treat all small pets like the same animal. They even offered nebulizing for my pet rat that had a URI, and seemed very familiar with treating this common issue in rats. Though no vet care is cheap, I always feel like I'm getting my money's worth here; I've seen multiple exotic vets at Essex (at least 4?) and they're all top notch, I feel comfortable with all of them. Essex Vet has also been able to get me in on short notice before, which while not expected, is always a nice bonus. They've also got a text line that can be used to check in post-op, ask questions, or schedule appointments which is incredibly helpful. I've had to get two of my pets put to sleep, and I'm glad that I was able to do it here. Everyone was extremely kind and considerate. The vet who had seen one of my boys previously (for the issue I put him to sleep for) even came in to validate my decision to let him go, which was really comforting and a huge relief to me. The staff at Essex Vet are very qualified and I'm happy to trust them with my pets' care. In addition to their knowledge, they're able to provide flexible appointment scheduling and a warm environment. I'd definitely recommend anyone, especially those with exotic pets, to go here for their pets' care.

I first went to their clinic two months ago when it became a hardship to take my dog to his last…read morevet due to transportation issues. I don't drive. My dog is a guide dog and I'm blind. He received an exam and all of his booster shots and when I asked for a prescription for his flea and tick and heart worm meds, the vet was resistant to allowing me to fill it at the pharmacy I had been doing business with before. She insisted I try a different med stating it would do the same thing, and be much cheaper at her pharmacy. I agree to try it and she gave me a free sample that he would try in December (this month). He hated it and this chewable medication was as hard as concrete. I called the office to request prescriptions for the meds he'd had been on, and was met with resistance because I was going to have them filled at Chewy's pharmacy. the difference between the vets pharmacy and Chewy was $125.00. when I spoke with Chewy, they told me that Essex Vet refuses to work with them as far as confirming prescriptions is concerned, and I would have to send in the prescriptions myself. Essex vet refused to send me the prescriptions stating that it was against corporate policy to do so, and if I wanted them I would have to pick them up in person. Did I mention that I'm blind? Sometimes it can take a week or longer to get rides. I did finally got them and sent it in by mail to Chewy. I meanwhile called Essex Vets corporate office, and the person who called me back assured me that there is no policy against sending prescriptions to customers. By the way they are owned by Blue River. The corporate person I spoke to asked if I minded if she spoke with the vet about my complaint and I said that would be fine, and maybe it would improve the level of service provided. I never heard back from either one of them. I got the prescriptions from Chewy without any problem, at a much better price, and in time to continue his meds without interruption. The only hitch was that Essex Vet only wrote it for six months, not the usual year that vets normally do. so I will have to pay for another vet visit from someone else in six months to get his meds prescribed again. I'm 76 years old, had dogs most of my life, and have never run into this kind of treatment from any of my dog's vets. I've since spoken to other vets who have assured me that they do business in a very different way and would be happy to have my dog as a patient. To describe what this vet did as petty and unprofessional is an understatement.

For almost 30 years Selena has been my beloveds' vet. She is so smart, kind, patient and living,…read moreand a damn fine surgeon. All MDs could learn from her. Her staff has, over all these years, been organized, effective, and very kind. The best vet practice ever.

Dr.Hunter is amazing and couldn't ask for another better vet. All her clients are lucky to have her.read more

It's hard to put into words how grateful we are for the care our 19+ year old cat Riley received…read morefrom Dr. Joel English and the entire team over the past 15 years. Throughout his life, we always appreciated Dr. English's thoughtful, compassionate approach. He never recommended treatments unnecessarily and always took the time to explain our options, making every decision feel informed and centered on what was best for Riley. When it came time to say goodbye to our very loved little guy, Dr. English made sure he was there to help Riley pass peacefully. That kindness is something we'll never forget. Losing a pet is one of the hardest things a family can go through, but knowing Riley was cared for by people who genuinely loved him brought us immense comfort. River Cove, and Dr English, thank you for giving us nearly two decades with our sweet boy. We will always be grateful.

They made me feel bad on multiple occasions because of my energetic and playful dog. Mind you, he…read moreis a 2 year old golden retriever. Very sweet and loving. he just gets excited greeting people but calms within the first minute. The vet knew us for two years since we brought him as a puppy, and always acted surprised and annoyed by his energy upon welcoming. Making comments like "woah woah" and then heard them talk to a vet tech behind the door while we were in the room, and said "better be ready, if you're not woken up yet, he'll sure wake you up! Very crazy!" And that just upset me. We are going to a new vet now, and the vet is very accommodating to my dogs needs, welcoming him and being friendly while he warms up. Does not make me feel like a burden. Rivercove did the opposite every time. I was very disappointed.

Terrific experience! Knowledgable yet friendly staff. Our cat was handled with care when brought…read morein for check up. A problem was identified with her teeth. Vet discussed all realistic options and answered all of our questions. I highly recommend!

DR. Alton is the BEST! She is the reason we keep coming back!read more

When my veterinarian closed her practice in 2020, I needed a new veterinarian and have been very…read morepleased with the care and attention my cats receive from all the vets and vet techs at Waterbury Veterinary Clinic. I feel they go above and beyond to do post visit follow ups, really take the time to listen to your concerns and to answer all questions. My main vet is Dr. Miranda and she is just wonderful. I have a special needs cat and Dr. Miranda always takes the extra time with her as needed, to ensure we have her on the right wellness plan. When my parents were staying me long term and their boys got sick, the hospital allowed them to become patients and they took really good care of them. Dr Farrell was helpful when my mom's one cat needed more urgent care. I have met Dr. Crawford and she is also a delight. This entire team is so compassionate and caring; I feel fortunate that this practice is so close to my home.

Have been taking our old guy here for a while now- can't say enough about the quality of care. They…read moreare wonderful. We feel fortunate to have found them.