I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Excellent rental management over many years of service. Carlo, Tasha and their colleagues at Sutton…read moreDel Mar Realty & PM are outstanding professionals.

Not unusual for Vancouver unfortunately, but one of the worst I've seen. The Owmers don't care what…read morethe tenants deal with at all. Both managers have been nuts, the latest thinks the building is his personal match.com. If you're going to complain may the force be with you, but make sure you have everything in place- They're ruthless and don't mind lying. The building is a tenement. Mice, cockroaches, bedbugs, ceilings falling in, the building smells bad. Went to visit a friend and wondered why the people didn't jus stop paying rent. It's disgusting. Everyone's afraid to say anything about getting it repaired because they don't want to get evicted. There's no manager on for emergencies, so if you lock yourself out you're stuck. It doesn' look like the hallways and laundry rooms have every been cleaned and with the bedbugs and cockroaches I can onlly imagine what lurks in the carpet. Been there twice but I won't go again, it's too bloody depressing the real parasites are whoever let people live like that.

Matthew and the team of property managers were very responsive, professional and worked quickly to…read moreresolve the few issues that I had during my 4 years as a rental tenant. I an incredibly happy with my rental experience with Anson and Matthew.

Worst company ever!! Extremely rude. We moved into a disgusting dirty place left it spotless when…read morewe moved out and they are till trying to keep our damage deposit for something that we had talked to them about from a flood which is their fault because they don't check over things and leave us to do everything. Even pretend they can't speak English! Would never deal with them again or refer anyone else to them . Highly disappointed. Can not property manage at all. SORT IT OUT!!

Dexter Property Management have overseen our rental property for 3 1/2 years…read more They have provided professional service in all aspects of managing tenanting and problems arising in the suite. We have full confidence in the team and would highly recommend their services .

my experience with Dexter Yaletown has been a very negative one. I worked with a realtor who after…read morea misunderstanding, stopped communicating with me. when the realtor wouldn't communicate with me any, I reached out to the manager. The manager told me he would get back to me after speaking to the realtor and never did. Once I purchased the property, the realtor didn't want anything to do with me. Buyer and seller beware, if you are looking for a realty company with customer service, this is NOT the one!

Simon is a hard worker, he often responds even after working hours and weekends.. he is reliable,…read moreefficient, gets the tasks done on time and does a great job on follow ups.. we are very lucky to have his company to manage our property. highly recommend him!!

Better than my previous management company. Competency every manager is similar, but these guys at…read moreleast answer my phone calls and reply to my emails when I need to speak to a person. My strata manager too, I'm happy with him because he doesn't give me an arrogant attitude when I have a question. If you're still using those companies that tell you they can't get back to you because they have a lot of calls and emails to deal with, I'd recommend you to try a smaller firm like these guys. At least I'm getting some service I'm paying for.

This review is coming from an apartment renter so it's the actual owner who is BirdsNest's client…read more I've been in my apartment for close to nine (9) years and BirdsNest has been the property manager for approximately 5- 1/2 years out of that time. BirdsNest had big shoes to fill as the apartment's previous property manager, ACD Realty, was absolutely first rate. And yet, BirdsNest quickly established itself as a worthy successor in every way. I find BirdsNest to be attentive, sensitive and responsive to tenant needs. And the staff does it in such a manner that I know I've been heard and fully understood; both of which assures me that I'm valued as a tenant. BirdsNest has a stable of very capable service technicians across all disciplines of home repair/maintenance. Any service call I've required has been attended to by service people of the highest quality in terms of their professionalism. They are prompt, dependable, courteous and BirdsNest never fails to monitor the length of time it takes for any service technician to respond to an apartment work order. I have also had several personal dealings with Alvin, one of the owners, and Alvin has been an absolute pleasure to deal with. He even personally delivered a temporary fridge to the apartment once, several years ago. The apartment refrigerator broke and was "down" for several days while a part needed to be ordered. I didn't even ask for the fridge but it was delivered and the gesture was much appreciated. Given my lengthy experience with BirdsNest I simply cannot conceive of anyone having dealings with this company that would not result in a near or complete 5-star review. Thanks to the entire BirdsNest team for delivering first rate service to this particular tenant. But a special shoutout to the department that handles all the repairs and apartment inspections. All of them are exceptional and a real pleasure to deal with.

The team at Birds Nest combine expertise with incredible customer service. They manage multiple…read moreunits in the condo complex my mother lives in, ensuring that both tenants and owners are taken care of. Highly recommended.

My partner and I were scheduled to see an apartment with one of Sunstar realtors, Gary Park…read more Park's level of unprofessionalism was remarkable. Not only was he late, and rude, he stated "They are just consumers, I don't care" when referencing the potential clients and viewers of the space. This made us walk away from the sale. Completely disturbed with the level of disrespect he brought, and Sunstar represents.

My husband and I were fortunate enough to have dealt with Debbie Ward at Sunstar Realty…read more We fell in love with the first condo Debbie showed us. All needs satisfied immediately , Debbie went so far as ensuring we had the right amount of wine glasses. Any issue we had during rental period Debbie dealt with immediately. We had to eventually give up condo due to covid and Debbie made that sad transition smoother for us. We are now in process of finding another property in Vancouver and of course the first person we reached out to was Debbie at Sunstar, we consider Debbie a friend as well as our professional realtor. 5 stars for Debbie and Sunstar.

Horrible customer service, they never return calls, and are extremely difficult to get anyone when…read moreyou try to call them... they always seem to be on lunch!

Terrible with landlords -make easily solvable problems complicated . Love red tape over discussionread more

They have been dealing with my property in Port Moody as rental agents and are extremely…read moreprofessional and efficient. Never an issue with tenants or payments. Really deserve the 5 stars. Kate Bertrand is good.

From the owner: Axford Real Estate , specializes in real estate sales and property management. With a deep history…read morein the areas we service, we're confident nobody knows the market and is as enthusiastic about real estate as us! We started as a family team and have grown to start our own brokerage where we continue to strive for exceptional standards and service.