The worst customer service, rude and defensive. I emaied and asked if they could retake some of…read morethe photos, Brian told me they could retake one room but would charge $105 to retake the bedrooms. I think Brian forgets that if the photos are not top notch we have very unhappy clients. Brian needs to work on his people skills.

BTW is top notch! We use them for all of the videos and photos for our clients homes when we list…read morethem. We have used them for over a decade and they ALWAYS do a good job and if something is off with a photo, they do their very best to make it right. The customer service is fantastic and willing to help and serve. I highly recommend them to other realtors for quality home photos. Lisa Korade - KW McLean

Fantastic experience from start to finish. Absolutely exceptional. Our friends have a Lubin so when…read morewe saw it at the silent auction, we thought we'd give it a shot. More of an old fashioned get to know you process with phone calls. We spoke with Kempton for all of that. He was attentive and helpful with juggling our schedules. Brett worked so well with our kids. He is perceptive and masterful. Our session was chaotic but he didn't miss a beat. The unveiling was super cool. We walked into the studio to see our painting on the easel in all of its glory. I'm not usually a crier but it really got me. This portrait will always hold a special place in our family.

I had the same experience with this business as many others who are commenting that when you have a…read morevoucher you paid for as part of a charity auction, you aren't a priority. I paid for a voucher worth 2k at a recent charity event. When I called to schedule, the woman I spoke with (I assume she is the office manager) could not have been ruder. When I mentioned what I was looking for - a portrait of our family dog, she told me they don't do pet portraits. She then told me they used to do animals, but no longer do them. Below is dog portrait on the Lubin site, which I exhaustively looked through prior to buying the voucher at auction. I then asked her if she could show me where the policy was listed online and she got irritated and said, "if you can't find it, I don't know what to tell you." Following that comment, I asked to speak to one of the artists to see if they would make an exception and she offered to connect me with him in mid-July, which at the time was three months away. I was literally taken aback by the treatment and that she would not work to find 10 minutes for a call with Mr. Lubin so that I could understand a bit more about the policy, which is nowhere to be found online. When I asked her why they changed the policy, (which again is not on their website) she said she didn't know. I also have to laugh because there are many reviews on here and on Google about the rude staff - one customer below described her poor experience, and she actually had portraits of her dogs done. I finally just chalked the whole experience up to making a very nice donation to the charity but have encouraged them to not work with Lubin again. If this business does not want to talk to customers who have vouchers with respect, then they should not donate vouchers to local charities. Additionally, they really need to make their policies clear and not false advertise. Very poor experience. Do not recommend.

Brandon was great to work with. I was able to schedule the appointment with ease. He accommodated a…read moreheadshots and listing appointment shoot in the same session and the pictures were delivered within 24 hours. I'm looking forward to working with Brandon on future projects. Nekesha Grant, REALTOR® Fathom Realty

Brandon provides excellent quality services. He did professional headshots for me that I will use…read morefor my work profile. His price is very reasonable. He is also very personable. Thank you Brandon!!

Professional, punctual, efficient service, and fast communication. I found them on Yelp and glad I…read moredid. We did not have a photographer for our birthday party so I started calling businesses and most calls went to voicemail, which was expected since it was after business hours, but DIM answered my call and agreed to book a session on short notice despite being very busy. Their prices, as listed on their website, are very reasonable especially compared to the rest of the market. They arrived on time and setup their equipment right away. They sent the edited images in only a few days and we are very happy with the results. The lighting, the frames, and the candid moments captured make my heart swell with joy ... I have more to add to this review, all positive, but have to go so will edit later!

We hired D.I.M. Productions from thumbtack for our small semi destination wedding in DC (we came…read morefrom NYC). Karmn was accommodating while also very professional. We initially were just going to do a couples shoot, but then I saw her price packaging and we couldn't pass up the great deal to cover all aspects of our wedding. We're so happy that we did! Friends and family were commenting that the photography team seemed to capture a lot of the wedding, without being in the way or making it about them, as is sometimes the case at other weddings with other vendors. The turnaround was fantastic, while still being great quality, and we could tell our preferences were taken into account. So happy with this decision!

Love Susie - she's my go to when I need photography of any kind! Very responsive and does a great…read morejob!

Susie S. took photos and video at my wedding. I absolutely love her work! She was really able to…read morecapture the mood and make all of us look beautiful (which is REALLY important on one's wedding day). Susie is a very sweet person and really great to work with. I highly recommend her!

Suna Lee took several professional photos of me as CEO of a Small Business in Information…read moreTechnology. Suna was very professional and I highly recommend her expertise in her chosen field of photography.

We first went to Suna Lee Photography because our musician son needed professional portraits. From…read morestart to finish, Suna and her staff operated with the highest levels of professionalism, courtesy and artistry. We came to truly appreciate Suna's long-term approach -- she believes in a real relationship with her clients, which has been repeatedly demonstrated since our son's sitting. There were no surprises at any point in the process. Suna went over pricing during the initial phone call, again in our first meeting with her, and then once more when we previewed the photos. She walked us through all the various ways we would be able to purchase photos from her studio, including showing us high-quality samples of each. We left that consultation meeting with a printed price list, which enabled us to plan how we could buy the images we needed at a cost we could afford. We view these images as an investment, both in our son's music career, and as family heirlooms that will be passed along for years to come. Suna's preparation for the sitting was first-rate. It started in that first phone call, and carried over into the consultation. She took the time to understand who our son was, and how she could photograph him. She interviewed us parents, looked at our attempts to photograph him, and reviewed comparison photos we'd found on the Internet. She even watched videos of him performing before the sitting. The result surpassed our expectations. Suna didn't just get a good-looking photograph, she showed his love for music and the instrument he plays. It was if she'd peeked into his rehearsal room and captured a private moment. She handled the lighting challenge presented by his big, reflective instrument with a master's touch. One area of disappointment: We're in the planning stages of another portrait, but our family's schedule has made it difficult. We're disappointed we haven't made it back to Suna's studio...yet.

I went to Melody Yazdani for their Unfiltered project. On Instagram they made it seem like you…read morewould be "chosen" for the project after submitting an application. But it's clear to me, they just take whoever submits an application. The project was advertised as a free mini session (15 mins) with a 5x7 portrait included. I signed up and had to put a $200 deposit down. I was annoyed by this - since it was advertised as "free." I got to the studio and from the outside it looked a bit sketchy. I almost didn't go in. But, it was fine inside. I worked with Jake to do my session. He was nice, but he talked to me the whole time and wanted me to talk back. It shows in the pictures. I'm talking, my eyes are closed, and they are awkward. He wanted me to spin around and close my eyes at times. Very strange prompts. There wasn't much direction in terms of body position. I felt awkward. You can tell in the photos. He wanted me to lay in the ground which felt really strange to me. I felt like a little girl and I'm 40. Def not the right pose for someone my age! I went through the photos the next day with Elena. She was helpful. But, I have to say, I HATED most of them. They used a really low angle when shooting most of the photos and it made me look like I had a huge double chin. I also felt the extra "10 lbs" the camera added. We narrowed 150 photos down to 2 or 3 that I kinda liked, but didn't love. Then she started talking to me about pricing. I couldn't believe the costs!! They charge $599 for 1 digital print. ONE! Unreal. No way I was going to pay that for a mediocre photo of me. So, I just got the freebie. Then they said it takes up to 6 weeks and I haven't heard back yet. Not a good experience!!! It felt like a bait and switch. Here's this free session - oh JK - that'll be $600! I don't recommend.

The positive is pictures came out well. I do think overall it was extremely expensive. I also went…read morein under the unfiltered project. They made it seem they were going to have this big showing that never happened, I realized it was a business tactic. Just a bit disingenuous for my taste. Looks like this has been going on a few years . I'm still waiting on the so called email for that gathering of all the women selected. I would just be mindful before you go .

I used Monumental Arts for my headshots, and I am so happy I did! If you're looking for a…read morephotographer who will take your headshot seriously and ensure it reflects who YOU are, you need K Michael at Monumental Arts! What really stood out to me about Monumental Arts is that his portfolio captures the personality of the person. It's not just another head in a frame--it's telling you something about them. He was prompt, responsive, and accommodating. I felt at ease immediately when working with K Michael. First, he provided guidelines for preparing for the photo shoot day (which were very helpful). Before the shoot, he walked me through the process and gave great instructions--he wanted it to be as comfortable as possible for me! And let me tell you, the results were terrific. He gave me plenty of options and a ton of flexibility with the backgrounds and poses. It was much better than the standard one or two corporate poses. He was even accommodating with specialty edits. When I got my photos back, I could tell he had taken his time to make sure they were perfect--and they absolutely were. Monumental Arts is truly a master at his craft, and I would recommend him to anyone who wants their pictures taken by someone who knows what they're doing!

I highly recommend Monumental Arts for your photography needs. Very professional and quick to…read morerespond on a short notice. I needed a headshot and was able to book an appointment the following day! Photoshoot was quick and efficient. Photos were edited and ready for download the same day as the shoot. Overall, I'm very happy with the services and the products.