My mother had a roof leak and needed a new roof. We had used Earl Johnston years ago for minor repairs when we moved into our house. We got a couple of estimates and Earl Johnston was in the middle. I liked the warranty that the manufacturer offered and having used them in the past made it an easy decision. They have a pamphlet you can look at to select the color of shingles that you would like, in addition to giving you some addresses where they've installed the color so that you can see the color on a house to get a better idea of what it would look like. There was a long delay before the new roof was installed, through no fault of Earl Johnston. The delay was with the city approving the permit. Once the permit was approved, everything went quickly and the new roof was installed within the week. They had a demo crew & installation crew who were good about keeping you informed of what they were going to do. They took TONS of pictures during demo showing you how the tar paper was placed and rotten wood that was being replaced. They covered the lawn with some type of covering so that pretty much all of the debris fell on that rather than all over my mother's yard. They even cleaned up after themselves after the job was done! I'm glad that I don't have to worry about my mother having another roof leak and am very happy with the work that was done. read more

I had a mixed experience with this company and the only reason for the 2 stars is the salesman positive attitude and great communication skills (and he is not to blame for any of this since the buck stops with the owner). For the last several months the quotes just kept changing; yes granted I requested few modifications but those were not the reason behind the significant quotes price increase. First the price increased significantly for some inexplicable reasons and I accepted that because that was due to some delay from my end due to some unforeseen illness challenges. Then they claimed that they changed their roof installation standard, so the price went up few thousand dollars, then they said that they need to change all the duplex pitched roof decking from T&G to plywood sheetings (because they "believe" that most of their new installations leaks were due to T&G which is non sense, my roof T&G is over 60 years old and still looks like new so maybe their leak issues are due to poor workmanship installation) otherwise they would honor only 2 years warranty instead of 5 years; keep in mind this is for a Golden Pledge system installation which one of the TOP system in the country. I would have understood all the other reasons, but to be rated as an elite company (as they claim to be) but unable to cover your work with your own standard warranty is really concerning. And no sir, contrary to your claim, you are not the only company that offers 5 years warranty. In fact other "elite" companies offers even 7, 10 and 12 years warranty in addition to the golden pledge warranty or at a minimum running concurrently. Then they want a window that has been there forever to be moved and it just keeps coming. The amazing thing is that none of these requirements were in the initial few quotes, and what's more interesting is none of the other "reputable" roofing companies have even mentioned any of those requirements nor increased the price for almost $6000. In fact when I shared this changes and requirements with few other reputable/elite roofing companies, they called them just plain BS (please forgive my French). I hope the owner accepts this review as a positive and constructive feedback, and there is no reason to reply just to debate or argue the feed back or try to prove me wrong because I have all the emails and communications and I will be glad to share; instead he should use all that energy reviewing their contractual and assessment processes. read more

We contracted Earl Johnston to replace our entire roof on our home. We couldn't be happier with the quality of the work that was done. The entire team was very professional and communicative with us throughout the whole process. We highly recommend them if you are in need of a roofing contractor. read more

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Have used this roofer for over 10 years and have always been happy until having a roof-a-cide treatment and subsequent pressure cleaning of our pool pavers recently. We have before and after pictures of the pavers, they are damaged by the roof-a-cide and/or the pressure cleaning. Unfortunately the company is taking no ownership of the resulting aftermath of the treatment. Sometimes you find out more about a company after something goes wrong. read more

We have the tile roofs maintained by this company and they look beautiful. When time comes to new roofs ....I will look no further they are the the pros! Thank You, Pamela Niemiec read more

I just had my roof replaced by Earl Johnston Roofing in May and was very happy with their work!   AJ was my salesman and he was very organized and informative regarding having my roof replaced. The large crew that came out to do the work was prompt, organized, and very professional. The two people that I dealt with on site were Smiley and David. I also can't say enough about the communication with Earl Johnston office staff. As I recall I dealt with Jamie, Meg, and Walter and they all extremely friendly, informative, and professional!! So,,,in the end not only did I have a new beautiful roof installed but I also had a very pleasurable experience dealing with Earl Johnston Roofing employees!! Keep up the great work!! Patrick Benson read more

I have reviewed Earl Johnston roofing company before but it's time for an update as it has been a while, and I have had more work done. The struggle with roofs is real in Florida, and I have the worst- a connected townhouse with two flat roofs and a shingled roof. I just had work done, and I cannot recommend this family owned company more highly. Earl and his employees are honest, come when needed, when they say they will, on time, and are the most professional knowledgeable roofers around. When they do work, they honor their warranty and go above and beyond to make sure my roof does not leak. The owner of the company- Earl Johnston has personally come out to look at a complicated leak I have. Moreover, they will not tell you that you need a whole new roof if you don't need one. Having a roofer you can trust in South Florida is like having a doctor you can trust. Seriously. If you have a leak, and who doesn't, call them! read more

I have worked with earl Kohnston roofing several times. The respond quickly send professionals and get the job done. I highly recommend them

Couldn't be happier with our new roof from Earl W. Johnston Roofing. Our sleek new metal roof is absolutely gorgeous and practical for S. Florida hurricanes and insane insurance prices. Everyone at Earl Johnston was professional, efficient and there were no games. I was also extremely impressed with how well they cleaned up around the outside of the house at the end of each day. I highly recommend Earl Johnston Roofing, you won't be disappointed! read more

Earl W. Johnston Roofing - Our beautiful new metal roof. - Roofing Near Me - Hollywood, Florida

This company is amazing! From the first meeting with Mr Barrett to the end the service was outstanding. I was so happy to find such an amazing bussiness to work with. In Miami is very difficult to find a reliable, honest, knowledgeable and professional company but Earl Johnston is all that and more. I recommend them to everyone! They were not the cheapest but they weren't the most expensive either. They explained me in detail what could I expect and the job was done in almost no time. Before hire them I saw roofs around my neighborhood waiting for tiles for months but not in my case, they were so organized that my new roof was complete in no time. The brought a large crew for demolition which left my house looking like nothing happened. Every questions along the way were answer. I'm so happy that I choose to go with Earl Johnston! read more

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Thought the Roofing Estimator and consultant AJ was informative, professional and really took the time to check my roof out. Earl Johnston Roofing came highly recommended to me by a reputable Roofing consultant and engineer so I look forward to working with them. It's not very often you find this level of professionalism from roofing or construction companies. read more

I scheduled a roof repair with this company and Mike was punctual and answered all my questions. The repair was the same because they arrived on time and took photos of what they found and the repair process. They didn't leave any waste on the grounds. The payment plan was easy. I would only add to include the survey after the photos are given to the client. I highly recommend this company and will save them for the future. This company truly knows how to deliver a good service. read more

Do not do business with this company! They gave us a $1500 estimate for a flat roof repair and performed the job knowing that the roof was beyond repair. Then, they told us that the roof needed to be immediately replaced. When I asked them why we were not told that to begin with...there was silence. How can a reputable sales rep give you a quote knowing that you are wasting your money in an unrepairable roof? The damage was easily ascertainable by a competent professional, but AJ is not one of those. This was not a case of concealed damage, you could see the damage by just pulling a corner of the rubber lining. Then AJ wanted another $1000 to glue down the rubber corners knowing that the flat roof couldn't be saved. The installer, Tony, is very knowledgeable but they overcharge for everything and their estimates are not credible. To begin with, $1500 for patching a small hole (they replaced a small 2'x4' section in two hours) is way too much. We tried to settle this with Walter and he said: NO, WE PERFORMED THE JOB DESCRIBED ON THE CONTRACT, YOU OWE US THE $1500". What a way to do business! On top of the $5000 paid for two repairs, we were considering contracting with them the replacement of the flat roof- forget that! read more

When I bought my house in Miramar, the previous owner was required to put on a new roof under the contract. He hired Earl W Johnston Roofing, then in a few months the rain started and the roof had 4 severe leaks. I called Earl W Johnston Roofing and told them I have a 20 year warranty, but they said that they listed the warranty under the seller's name and my warranty was no good and not transferable. These A-holes do not stand behind there work, I hired another roofer to come fix the leaks, he said that Earl W Johnston Roofing improperly built the channels in the roof, failing to put in required aluminum gutters under the asphalt tiles, so water destroyed my interior. DO NOT trust this company if you care at all about your house....! They SUCK....! read more

Great company to work with. We are selling our house and had a small issue with missing shingles. I called and spoke with Lucy who was able to set me up to have someone come to my house the same day. Mario came buy to give me an estimate which was very fair. When I asked him when he or someone would be able to come by to fix the problem he told me that he would be able to come by later in the day. I was thrilled. Sure enough he came by and fixed the shingle issue as well as some other problems that he found during his inspection. He had everything finished in around an hour. This is the third time we have used Earl W Johnson roofing. The last time we used them was to replace our entire roof. Great company. Many thanks for their help. read more

Earl W. Johnson Roofing has performed two roof repairs for me in the last 6 years. Both jobs were done quickly, on time, and professionally. Their staff are uniformly expert and friendly - for our recent job, the estimator AJ and the servicemen who did the work, Duane and Oliver, could not have been better. My only criticism is that following the most recent work, I never received an explanation of what was found during the repair. read more

When I purchased my house in Hollywood part of the contract was to have the house tented for termites and a new roof to meet the seller's price. Earl Johnston Roofing got the roof job, this was done during the transaction of selling the house. One year later when the rains came, my roof was leaking really bad, messed up my ceiling and cost me a repair job on the ceiling. I went to check the roof with my neighbor , who works in construction, showed me that Earl Johnston did not install any gutter liners in the channels on the roof so water was funneling down but leaking through. So I called Earl Johnson Roofing and told them there was a 20 year guarantee on my roof and it's leaking really bad. They told me that the warranty did not apply to my roof because it was in the previous owner's name. I explained that this roof is part of the sale and the warranty should cover the defects. But the scumbags at Earl Johnston Roofing would not fix their mistake and it cost me nearly a Thousand dollars to have 4 gutter liners installed in my roof's channels. Earl Johnson Roofing is a dishonest company that hires know-nothings to come out and screw up your roof. STAY AWAY ! read more

Had requested an estimate for roof-a-cide. From the quote to the staff performing the service, everything was pleasant. Service is always important, however the interaction between customer and vendor is also important. Both interactions gave me confidence that the job was done well and if there is a fault, they would resolve it. I would use them again for roof-a-cide when the time comes. read more

I have been trying to get an estimate for a total roof replacement since August 28 and nobody has called me for an appointment. Now, I can't even talk to a person because you can only leave messages. I was referred to this company by a friend, but they have terrible customer service and I will get a quote another company. read more

NOTHING BUT PROBLEMS FROM DAY 1.... I would avoid this company like the coronavirus.... They are very good making the sale but after that forget about it.....I have had a leak from day 1 they have come out to do the repair can't even count how many times. NOW for the latest they will come out but charge 1800 and ONLY give a 1 year warranty on the workmanship. If that doesn't tell you how poor the quality of work you are getting is I don't know what will. It is no wonder they only have a 3 star rating I would recommend anybody else..!!!!!!!!!!!! read more

A top-notch professional company. Called on Friday, gave us a very fair estimate, scheduled for Monday. Showed up on time, completed the work as agreed, took images of every step of the way to document their progress. The work was completed with no issues and very satisfied. Thanks, Casey! read more

Sad that I couldn't even confirm an appointment to get an estimate with them. Called on Tuesday and the lady said, "We are booked for August, but someone will call you today to schedule an estimate". No one called. So I called back and left a message on Wednesday. No call returned. So I called on Thursday, and she said "We are booked for all of August and September and I don't have anyone to send out to you to do an estimate". Well, if you're turning away customers, you must not need any clients! read more

They never answered my calls or even request for an estimate on the Yelp site. Hopefully this means they have tons of business and don't need business. When a business won't follow up on a self-referred sales lead that isn't a good sign. What happens if you use them and have a problem? At the time I requested a quote, yelp messaging had to be enabled otherwise you wouldn't have been listed. In any case I hope you didn't respond because you very busy. I can't comment on the quality of their work, only there response for estimates. I find it very interesting that this company gets either ones or fives. I guess if you use them you have a chance of a really good experience or really bad one. Good luck!! read more

Overall I wanted to share how my experience went with this company. I contacted Earl Johnston because of the positive reviews I saw on google for a roofing estimate. I was having water slowly leaking in my flat roof in an area so I thought it may be wise to check on They quickly made an appointment for AJ to come out and take a look at the roof. Looking at just the outside of the flat roof he indicated it would need a repair of a certain area. The estimate came out for just over $2100 so I decided to have them come out and didn't schedule any more visits. i signed their contract they will reference constantly in our conversations to start the next week. The day the crew was to come out they started the job and arrived. WIth in 5 minutes of being there and taking a small piece the crew advised that my roof needs a full repair due to multiple sheets being laid. They say they can't guarantee warranty at this point because of these sheets that in my opinion probably could have been assessed at the time of estimate. They indicated they couldn't guarantee but felt pretty confident they could make it better or isolate. They start the job and then of course with the roof being open the south florida 30 minute rain storm comes. They obviously can not control the weather so I understood. Water started coming through cracks on the interior ceiling at this point. They fixed the roof after the storm cleared that day. The crew that came out were great and worked really fast so I commend them for that. Following this job on April 29th water started seeping in to my ceiling/interior in so many new places now around the areas that work had been done. This happened almost immediately. It rained extra heavy at the beginning of this may and I just had spots/water coming in all over. As a concerned home owner I called their production manager right away who had been my contact at their offices to see if they can have someone come out to check the repair. I provided pictures to their production manager the whole 9. He said he would address with Earl when he got back into town. What I was being told that it may be the water in the roof "trying to push through" etc. Since it rained every day every time the storm would stop their would be new fresh moisture/water on the ceiling which to me indicated new water was getting in. I contacted them right after the job both via email and phone. Talked to the production manager about when they could fix their current repair. He said they were on "major" jobs and all over the place and we will get there we will get there. I understand that my roof isn't the biggest budget job but to me it was a lot of money. The repair finally started 5/13 which is 2 weeks from the original repair and the inside of my ceiling had already been pretty much ruined. This is the part that I have the biggest problem with and why I'm leaving the review. Fast forward to getting my invoice today that their production manager "talked to the owner" about. I get it and notice that I'm actually paying more as they charged me for the 2nd visit to repair their original repair. To me working in customer service that is a bogus tactic. It's an extra $400. I call to ask "the production manager" what's the deal with that and he says well we had to charge the labor etc. Why do I need to pay for labor etc to fix a leak on a repair. Production manager kept saying "well Mr. Ferriter you signed a contract" so word to the wise with these guys read your contract top to bottom as they will fall on that rather than make it right with their customers. Production manager then said he could offer me 25% off. I thought ok maybe that will solve it. I did the math and including the repair of the repair bill would have knocked off approximately $600. To just be done with it I just said ok can you take the $600 off my invoice. Production manager then indicated he could waive the $400 repair of the repair bill (which again I think is a ridiculous charge to put on your customer in the first place). I argued for the $200 and was put on a brief hold to again I'm assume talk to the owner and was told when the production manager came back that "I think we have been more than fair with you and the $400 for the repair is my final offer". He also said it could go one of two ways because again I signed a contract which sounded like he was threatening to sue? I then told the guy in a not so friendly fashion to kick rocks run my card so I never have to deal with you again. I respect their crew tremendously that worked hard on the house and tried their best. I don't respect the way they handled me as a customer and made my job feel like the least important one in their book. I also don't respect their "discount". What basically ended up happening is I paid full price on my original estimate and am left with a destroyed inner ceiling and potentially worse leaks then when they started. read more

Roof leak found and repaired. Salesman & work crew on time and very professional. Quality workmanship at a fair price. VERY satisfied.

I hired Earl Johnston based on high rated reviews to re-roof my home. I changed from shingles to a tile roof with the idea that a tile roof would last longer with fewer problems. Earl Johnston completed my roof just over 5 years ago and I already have trouble with grout cracking around the tiles. The company provided me with a 10 year warranty for labor and materials at the time of completion. When I contacted the company, I scheduled an appointment with Anjoe Barrett. Mr. Barrett came out to assess the work required for the repair. To my surprise, Mr. Barrett provided me with an estimate fo $1,505. When I contacted Mr. Barrett questioning the charge and told him the roof was still under warranty, he replied the work I needed was not covered. He said that I probably walked on the roof and that is what caused the damage. I never walked on the roof! I noticed the cracking grout from the ground. He still told me that the roof is not covered. I then contacted the company directly. After a lot of "run around", I finally spoke to Meg Romeo on July 12 of this year. I mentioned to Meg that I had emailed the company requesting the repair. She claimed the email was never received. Finally, after a number of follow up attempts, Ms. Romeo finally acknowledged receipt of my email on July 19 and told me she would "get it to Earl and will be back in touch." She never contacted me post acknowledgment. On July 26, I followed up via emailed asking about the status of my request. Ms. Romeo replied "He has been working out in the field on a large project...haven't had the opportunity to discuss with him...It will not be forgotten, just give me a bit more time." On August 1, I followed up again via email and there was no reply to my follow up. I tried again on August 9 requesting the courtesy of a reply. No response. This is a very frustrating and aggravating situation when I have a contract denoting the 10 year warranty Earl Johnston will not even acknowledge my request. Do yourself a favor, do not hire Earl Johnston Roofing! They do not back up their work! read more

The worst company ever!!!!! I just buy a house and after few days, I had several leaks. I called Earl W Johnson Roofing Inc and they told me the warranty is not transferable( it's not true, if you check the policy is within 30 days after the closing and I was in time), after they needed the transfer was done by the previous owner, but finally they needed the do a inspection of the roof and to pay some fees.... All the excuses possible they used to not transfer the warranty. So if you don't have time to waste and you love your house, please find a other company than Earl W Johnston Roofing for your roof. read more

Gotta leave this positive review for Earl W. Johnson Roofing for Mike W. He came out before to do a roof repair and gave me a fair estimate. They even gave me before and after photos of the wood repairs. I had Mike come out today for an estimate. He was friend and after reviewing the wood, gave me an honest answer that I only needed to paint the wood. Fair and honest company. I hope at least 10 people see this and the company owners take note that Mike is a great employee. I will definitely call them back if I need roof repairs in the future. read more

Excellent job! On time and completed when promised. Honest, dependable and trustworthy. Thank you Earl Johnston Roofing! read more

Earl Johnson did a full replacement of my roof, including tile and a flat roof behind. Their team, including AJ and Meg, were highly professional in all our interactions. We had some trouble with the tile supplier, and it was Earl Johnson's people who spotted the color discrepancy when the supplier brought tile of the same color but from two different lots. They stayed on top of the issue and resolved it to my satisfaction. When Earl's teams of workers came on two different instances (the tile roof and the flat roof), they worked efficiently, cleaned up after themselves and were informative and polite. read more

Roof repair in 04/14. Repair is leaking 10/15. Was told that they do not guarantee repairs after 12 months. So another $1000.00 to repair roof that was "repaired" in April. No thanks. Using Lyons Roofing, they are more expensive but you get what you pay for. Lyons offers a 24 month guarantee on all repairs. Don't use this company!!! read more

I called them on Thursday for a leak. Mike came on Friday, gave me the estimate on the spot. They scheduled for Monday and the repair was completed on time and within the estimated time frame. Awesome, every time. read more

We have been very pleased with Earl Johnston Roofing. They didn't give us the least expensive estimate but they did provide the most sound plan for resolving long term leak problems around our chimney. We had the roof replaced on our 3300 sq ft house in 2013. Timelines were met and the job site was kept as clean as possible. We had a delay with skylights not being delivered when promised but lines of communication were kept open. We passed each inspection the first time. Today we had our roof cleaned with roof-a-cide. The guys showed up as scheduled and made quick work of cleaning the roof. read more

We have had Earl W. Johnston out a few times. The first time was for a leak that two other roofers could not fix. But with Mike and his crew it was fixed right the first time. I have since recommended them to my friends and neighbors (and they all still talk to me) and I have heard nothing but rave reviews about the quality, professionalism that this roofing company exhibits. Thank you Mike. You're the best. I have you on speed dial! read more

Been using this family owned business for what must be 25-30 years. That they are still in business is a fine testament in itself. They have put on several roofs for me and my immediate family and a handful of others that I recommended Earl for. And a few repairs along the way. All were done in a professional manner. Earl is an honest stand up guy with many,many years of experience read more

We have used Earl Johnston Roofing several times to fix roof leaks, and everything is always perfect! The service is excellent, the employees are excellent, and the work is excellent as well. I would highly recommend Earl Johnston Roofing for all of your roofing needs. read more

They put on my flatroof 7 years ago. Now I have a leak. They'll come out and quote but no discount for their customers, they charge full load even though they said they roof was good for 20 years. So I called 2 other roofers who both quoted $1000 to repair the leak (thanks Earl!) and they both said the same thing: CRAPPY JOB! Never again read more

I have called them three times... all three times, they have been wonderful. Different houses. One time, they found that the leak was coming from under a wall (not the roof). No charge for that. Second time, I asked for an estimate before I bought a house that had a questionable roof report. They said the roof looked good and not to spend money fixing something that did not need to be fixed. Third time, they said they did not work on metal roofs but came down anyway, looked at it, and recommended someone who could take care of the problem. An old fashioned company that builds its business by referrals, not slick marketing. read more

It's pretty obvious that the previous 2 reviews were written by the same person, or a couple, who didn't deal directly with the company to buy the roof in the first place. He should be calling the manufacturer or getting in touch with the relator/seller to gripe. The warranty comes from the manufacturer - not the roofer. That being said, I had my roof done in May of 2014 by this company and am delighted. Mike Wilde gave me a competitive bid, even matching a lower bid, and was very thoughtful in answering the tons of questions I had about how to make my insurance company happy with the outcome. I had the roof turbines replaced with a ridge vent, paid extra for the secondary water barrier (which saves me about $500 a year on the insurance) and got the Timberline Prestique HD shingles with the transferable warranty (saving the all-important warranty papers to share when I sell the house!). They use different crews for each phase of the job, which is okay for specialization of work, but I would have preferred to see the same faces. That's my only complaint. They attended to every detail just as they said they would, and I'm saving at least a grand per year on my insurance costs. The lawn was cleaned of debris, which was a real bonus for my active pets. They covered the plants and were very respectful of one which is an endangered tree species. They handled all the permitting and provided copies of all the paperwork along the way. There is an additional upcharge for using a credit card, which I didn't know was fairly common among the trades. My South-Dade little house is less espensive to cool now and looks terrific. When another hurricane comes, I don't have to worry about capping the turbines or the shingles flying off or my roof leaking. Johnston Roofing delivered a quality product which has given me only positive results. No wonder they have been in business for so many years. I recommend them without reservation. read more