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Earnest Auto Sales

3.7 (3 reviews)
Closed • 9:30 am - 6:00 pm

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Lithia Ford of Roseburg

Lithia Ford of Roseburg

3.2
(90 reviews)

After a year of research we decided to visit Lithia one more time to see if they had we wanted. A…read moreyoung man, Xavier (X), came out after a few minutes to introduce himself. Then he listened to us and took us around the Mavericks that met our wishes. He was NOT a car salesman he was low key and very knowledgeable on these trucks. Not pushy or aggressive at all, we were surprised. After driving one, we decided to talk. He asked us what we were hoping for then, we worked from there. We were trading in my car so we wanted a fair deal, plus the employee pricing discount! After a few visits to his boss we had a deal, we think a great deal. Down payment and monthly payments right where we wanted. The credit visit while a little longer due to all the paperwork but was also stress free. Christinna was very easy to work with and sure knows her car purchase laws and paperwork! She made it very easy and quick. We haven't purchased a car in over 15 years and were expecting pushy sales people, stressful dealings and it was no of that! It was a great purchase through the whole transaction. We drove away smiling! Note: We had 2 follow-up visits and Xavier met us right out front and walked us to each appointment. He's truly a great employee for Lithia!

Got there. None of the services completed we had requested. I'm so disappointed…read more =========== Dropped our truck off two weeks ago and have heard NOTHING of status. We've called theee times, left voice mail messages and no return calls! We even drove there to inquire. Was told truck would be ready Monday, 22 December. Phoned on Tuesday, the 23rd, to again, NO CALL BACK. It is now the 27th and again, no updates. Have emailed service as phone calls and on site inquiry failing!!! All this hassle for a senior citizen and Vietnam era veteran. Sickening!

Mobile Tune

Mobile Tune

4.0
(25 reviews)

I noticed that this place took down my review which is pretty shady of them. So here is my review…read moreagain on what happened. First off, this place will create a problem with your vehicle. My vehicle had a starter that went out and what this place did was CUT MY WIRES that would have caused an engine fire or even worse. This happened when I was in the hospital in the ER fighting for my life and my hubby brought our van into the place to get repaired. The place didnt just mess up the replacement of the starter but damaged something in the area that the starter is suppose to go to which ended up having to get ANOTHER starter plus the repair for the damage that they created. COSTLY for something that they did. Once I finally was allowed to leave the hospital I couldnt drive and unfortunately was in and out of the hospital for the next 2 years. During that time my hubby and I noticed that the van was having some weird stuff going on with the functioning of the van. We couldnt afford to outright have the van get a full exam but a professional mechanic offered to take a look to help us out. Once that professional mechanic came and took a look at the van he was not only surprised by what he found but told us that we were very lucky that we didnt have a engine fire or even an accident because the van was actually an accident waiting to happen. The mechanic did the repairs and assured us the car was now safe to drive. He did explain to us that there was absolutely no way that what was cut was an accident but was obviously done on purpose. I called up the repair shop and told them what we found out and honestly was pretty ticked off how they were willing to create a issue to a customer's car just to get more money and how careless they were on someone else's wellbeing on safety. We have children and I would have been devastated if any of my family was injured or worse. Of course, the repair shop tried to downplay what they did and denied what they did. I placed a review shortly after the whole situation was discussed. The place wanted to discuss things again and wanted me to remove my review which I never did. Just didnt want the shady lies that place tried to convince me of and wanted to warn other future possible customers of the dangerous stunt that they did to me about my van. Several years later I noticed that they place removed my review, so I restated what happened and looks like they removed it again. Yep I AM RESTATING WHAT HAPPENED AGAIN IN A REVIEW. This place is dangerous for anyone's safety. Seriously avoid this place. I have a relative that went to this place out of desperation and they got screwed over as well. Their car should have never even been there but after they got their car repaired, they started to have other issues which created a safety problem to their car too. Luckily another mechanic fixed the safety issue and even had to replace the issue from the repair too. I don't know who is ok to allow these very dangerous actions to continue at their business but it can and most likely will end up getting sued if anyone is injured or unalive from the place trying to create problems for money.

Again, today, they went above and beyond for me. Simple…read moreand relatively inexpensive repair done. Then they took my card $ and DELIVERED MY CAR because I needed it for tomorrow (July 4) but couldn't get there.

Clint Newell Toyota

Clint Newell Toyota

2.0
(23 reviews)

We took our Lexus here because we had an extended warranty through Lexus and since there isn't a…read moreLexus dealer locally we thought that a Toyota dealer would be happy to provide us good service since they are both part of the Toyota family. Boy, was that a mistake! First of all, they gave my wife a hassle over the extended warranty. Then, they diagnosed the problem, charged a substantial (and heretofore, undisclosed) diagnostic fee and stated that it wasn't covered under the extended warranty (which was true). We then took the car to Big O Tire without disclosing anything about Clint Newell's diagnosis and they diagnosed it for free and gave us a much better price on the service! Suffice to say, we will never be going back to Clint Newell. It is now time that we are considering trading in our vehicle and we will be making the trek to either Eugene, Grants Pass or Medford and definitely bypassing Clint Newell and I would suggest that you do the same!

I gave a NO to good value because rates are very expensive, but, no different than any other…read moredealership. (Thanks democrats) However, we've had many new vehicles and besides Medford Nissan, Clint Newells service department is as honest as I've seen. See my review for Medford Lithia Toyota for comparison. Their service manager literally stole my 4 runner and took it to lunch, on his own time, while I was waiting. Bummer for him I have gps monitoring and the general manager settled with me out of court. Anyways, Clint Newell does a good job, they do what they say and do nothing more than expected without approval. I don't recommend anything, but I recommend this Toyota dealerships service department

Earnest Auto Sales - usedcardealers - Updated June 2026

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