Clint Newell is always great to work with! Each time we've purchased a vehicle, Chelsee has made…read morethe whole experience smooth and stress-free. Highly recommend!

Friendly greeting while we perused their truck offerings this morning. Not any pressure to…read morepurchase, which works well with our timing. Grabbed a card and left with a positive experience.

Jeremy was awesome, was straight forward and got me in and out in no time. took two trips over 250…read moremiles and had no issues.

I purchased a used Ford Edge from City Center Cars and Trucks, and within a short time, discovered…read morethat the transfer case had no oil in it, which caused serious damage and required costly repairs. This is not a wear-and-tear issue--it's something that should have been checked before selling the vehicle. I reached out to the dealership by email to discuss the issue and request assistance with the repair costs, but I received no response at all. Ignoring a customer who just bought a vehicle from you is unacceptable. Selling a car in this condition without disclosure shows either negligence or dishonesty. I now have to pay for repairs that should have been addressed before the sale. I expected better integrity and accountability from a licensed dealer. I'm sharing this review to warn other buyers: Have any vehicle from this dealer inspected by an independent mechanic before buying, and be cautious of how they handle problems after the sale.

After a year of research we decided to visit Lithia one more time to see if they had we wanted. A…read moreyoung man, Xavier (X), came out after a few minutes to introduce himself. Then he listened to us and took us around the Mavericks that met our wishes. He was NOT a car salesman he was low key and very knowledgeable on these trucks. Not pushy or aggressive at all, we were surprised. After driving one, we decided to talk. He asked us what we were hoping for then, we worked from there. We were trading in my car so we wanted a fair deal, plus the employee pricing discount! After a few visits to his boss we had a deal, we think a great deal. Down payment and monthly payments right where we wanted. The credit visit while a little longer due to all the paperwork but was also stress free. Christinna was very easy to work with and sure knows her car purchase laws and paperwork! She made it very easy and quick. We haven't purchased a car in over 15 years and were expecting pushy sales people, stressful dealings and it was no of that! It was a great purchase through the whole transaction. We drove away smiling! Note: We had 2 follow-up visits and Xavier met us right out front and walked us to each appointment. He's truly a great employee for Lithia!

Got there. None of the services completed we had requested. I'm so disappointed…read more =========== Dropped our truck off two weeks ago and have heard NOTHING of status. We've called theee times, left voice mail messages and no return calls! We even drove there to inquire. Was told truck would be ready Monday, 22 December. Phoned on Tuesday, the 23rd, to again, NO CALL BACK. It is now the 27th and again, no updates. Have emailed service as phone calls and on site inquiry failing!!! All this hassle for a senior citizen and Vietnam era veteran. Sickening!

Great service Jeff is the man The tech did a video about the…read moretruck to update It's condition and recommended future services and they where fast Thanks all

Daughter bought a used car 01/19/2025 with a extended warranty cancelled that warranty less than a…read moreweek later Dealership took over two weeks to get it sent in to the warranty company Still waiting for a refund on the warranty I'm sure the dealership got the incentive for selling the warranty So wrong on how this has been handled

Very friendly, no pressure, family atmosphere with fair prices. At first I thought the prices we…read moreslightly high, but we worked out a deal and are very satisfied with the outcome. The man who helped us didn't pressure us into buying and gave us plenty of time alone every time we needed space to discuss the vehicle. We bought a 2006 Nissan Altima there. I recommend this dealership to everyone I talk to. Can't get any better than this. I've had horrible experiences in the past with other dealerships, but this one was definitely top on my list. We paid for the car using our American express credit card. If you are looking for a no-pressure atmosphere with great quality cars, this is the place for you. :) thanks again D's Auto.

I noticed that this place took down my review which is pretty shady of them. So here is my review…read moreagain on what happened. First off, this place will create a problem with your vehicle. My vehicle had a starter that went out and what this place did was CUT MY WIRES that would have caused an engine fire or even worse. This happened when I was in the hospital in the ER fighting for my life and my hubby brought our van into the place to get repaired. The place didnt just mess up the replacement of the starter but damaged something in the area that the starter is suppose to go to which ended up having to get ANOTHER starter plus the repair for the damage that they created. COSTLY for something that they did. Once I finally was allowed to leave the hospital I couldnt drive and unfortunately was in and out of the hospital for the next 2 years. During that time my hubby and I noticed that the van was having some weird stuff going on with the functioning of the van. We couldnt afford to outright have the van get a full exam but a professional mechanic offered to take a look to help us out. Once that professional mechanic came and took a look at the van he was not only surprised by what he found but told us that we were very lucky that we didnt have a engine fire or even an accident because the van was actually an accident waiting to happen. The mechanic did the repairs and assured us the car was now safe to drive. He did explain to us that there was absolutely no way that what was cut was an accident but was obviously done on purpose. I called up the repair shop and told them what we found out and honestly was pretty ticked off how they were willing to create a issue to a customer's car just to get more money and how careless they were on someone else's wellbeing on safety. We have children and I would have been devastated if any of my family was injured or worse. Of course, the repair shop tried to downplay what they did and denied what they did. I placed a review shortly after the whole situation was discussed. The place wanted to discuss things again and wanted me to remove my review which I never did. Just didnt want the shady lies that place tried to convince me of and wanted to warn other future possible customers of the dangerous stunt that they did to me about my van. Several years later I noticed that they place removed my review, so I restated what happened and looks like they removed it again. Yep I AM RESTATING WHAT HAPPENED AGAIN IN A REVIEW. This place is dangerous for anyone's safety. Seriously avoid this place. I have a relative that went to this place out of desperation and they got screwed over as well. Their car should have never even been there but after they got their car repaired, they started to have other issues which created a safety problem to their car too. Luckily another mechanic fixed the safety issue and even had to replace the issue from the repair too. I don't know who is ok to allow these very dangerous actions to continue at their business but it can and most likely will end up getting sued if anyone is injured or unalive from the place trying to create problems for money.

Again, today, they went above and beyond for me. Simple…read moreand relatively inexpensive repair done. Then they took my card $ and DELIVERED MY CAR because I needed it for tomorrow (July 4) but couldn't get there.