We are "absentee land/homeowners" leaving in a different state now. But we got a contract to sell…read moreeverything, and upon inspection, it was reported that the 1-1/2 year old roof had "a few loose shingles" that needed to be glued down. Cypress Roofing was one of 2 companies I called to go out there, look at it, and give a price to fix. The other company called first, and the slick talking young man said I had more problems which would cost $1000 to fix!! This was stuff the inspector certainly would have pointed out. I told him I would think about it. Then this morning, Ty with Cypress got back with me, saying that he saw only 2 loose shingles, and he went ahead and glued them down. Problem solved. I told him what the other guy said, and he called b******t!! I told him I was suspicious of the other guy because he seemed like too much of a slick talker. Ty told me that Cypress was not a slick talking company. And I would heartily agree in my case. I'd call then again!!

I live on the East Coast and was dealing with trying to sell my late mother's home. During the…read moreselling process, we found out the home needed a new roof. My Kerrville realtor hooked me up with Cypress Roofing and they handled the project from start to finish. Ty was my main point of contact. Ty knew I had been dealing with a messy estate process, and had been hit with the roof information suddenly, and with a limited amount of time to handle it. Ty got his team out to the house quickly for an assessment and sent me a comprehensive estimate, and several clear photos of the condition of the roof. It was as if I was there with him, but I didn't have to travel. Ty was incredibly patient with me while I worked through challenges with the homeowners insurance company, and with my billing needs, as the initial check I sent never arrived; I wasn't able to send a wire or electronic payment and was relying on the mail system to get the check to him. Ty started the job anyway while I sent an overnight payment- Ty kept me informed every step of the way and let me know when payment was received, and how the project was progressing. He and his office team facilitated getting all necessary documents/invoices/receipts to my realtor, to make things easier and faster for me so we could finalize the sale. When the first check I mailed turned up in their office six weeks later, office manager Allison called me to see how I wanted her to handle it. Amazing communication, and very trustworthy and compassionate people! I'm not a roofer, so I don't know what the scope of roofing prices currently is- but I can tell you I am more than happy to have paid what I paid for the complete new roof, in order to sell the home- rather than be saddled with a home I couldn't sell or would sell at a significant loss because of the condition of the roof. Considering the quality of the work, and the quality of the customer service- I'm comfortable saying their prices are more than fair for the work they do.

Great communication. Joe explains everything in detail. The work was outstanding and very cost…read moreefficient.

When I had hail damage I called Joe gumbert with all-weather Roofing and remodeling and they did a…read morefantastic job and worked with claim adjuster.

My house was demolished in the flood. After getting house repaired, we had problems with front…read moredoor jamming after every rain due to foundation sinking and swelling from rain. Daniel came out and said it was fixable. His crew installed piers and got the foundation level. On top of that, the cleanup was done so well you wouldn't have known they had to dig huge holes. After the next rain my front door still worked perfectly.

I needed a new roof on a very old house. I got an estimate quickly and within 2 weeks they got to…read moremy job and it only took 1 day. They were communicative as to arrival and I highly recommend them.

Did an amazing job on my driveway. Took his time and made sure I was happy. Will definitely use…read moreagain.

Pristine Power Cleaning has been amazing, from the initial phone call until the power cleaning…read moreproject/job at our home was complete. Very professional, kind and courteous staff..........and we were totally pleased and appreciative of the amazing job Halston Barney tackled and completed for us, and for our home. Beautiful job. Everything was set up and "ready to go".........and he was meticulous in accomplishing this large undertaking. Quite a bit of area to treat and to make soooooo gorgeous.........sidewalks, porches, huge circular driveway, and the driveway area all the way back to the garage! We are still smiling!!! You will be sooooo pleased when you make the decision to hire the Pristine Power Cleaning folks! They are locally owned and operated, have extensive backgrounds in this type of service and YES......they are fully insured. Give them a call...(830) 459-1052 Gary & Linda James Kerrville, Texas

5 stars Absolutely Excellent! Nick was very forthcoming and…read moretransparent throughout the entire project (house and carport). I knew what type of roof I wanted (metal), and Nick was exceptionally informative and was a true partner; no gimmicks, no upsell and thoroughly vetted by my mother's questions!I was committed to hire a local company and I fully endorse REMOVEDand his company to provide you with hometown attention and superior service. A small delay due to the rain, but he communicated often and effectively.

Awesome company to deal with. They recently replaced 2 roofs for me and I couldn't be more pleased…read morewith the results and their excellent communication and customer service. Thank you Frankie, you're awesome !!!! I can HIGHLY recommend them !

I had the roof completely replaced on my shop--The owner was up front with all the cost--a complete…read moreestimate. The crew was very neat and was able to work around my business being opened and cars being pulled in and out of 12 bays for 3 days. I highly recommend!

Could not be happier with results of my new roof and gutters. Owner was very professional and…read moreresponsive. Going to metal is the best decision I've ever made. The courtesy I received was top notch; showed up when they said they would and they always left the jobsite clean. Since they've been here for so long, I know they will be around just in case they're needed. Highly recommended.

Hill Country Roofing / Brad Bolin…read more I wanted to reach out regarding the roof replacement your team completed after the Memorial Day hailstorm. Overall, I was very pleased with the quality of the roof and the timeliness of the work -- your crew did a great job on that part. However, shortly after the job was completed, I lost power to one of my bed & breakfast properties. I hired an electrician, who traced the issue and found that a screw from the new roof had been driven through a metal electrical wire, causing a short. I paid for the electrician to identify and repair the issue, and he took photos confirming the cause. When I contacted your office, I was asked whether I really felt this was something the company should cover. I want to be clear that I do -- your crew was the only one who worked on the roof, and the damage occurred as a direct result of that work. I've used Hill Country Roofing in the past and have recommended you to many friends, family, and guests. I still think highly of your workmanship, but I'm disappointed by how this situation has been handled so far. This is a small issue -- a $300 repair -- but it's one that could easily affect future referrals and continued business. I'd appreciate it if you could review the photos and make this right. Thank you for your time and for the good work you've done in the past. Best regards, Tava Hamilton Fredericksburg

I can't rate their service because they never replied to me from the online page they have to…read morecontact them.

This company did an incredible job in replacing our roof. Truly exceptional craftsmanship. The…read morewhole process with them is amazing from start to finish. Their communication is excellent there are never any surprises,

Based on my personal experience with Rhino Roofers: My experience with them has been nothing short…read moreof a nightmare due to terrible customer service and shady business practices. First, they have a complete inability to show up when scheduled (3 times). When someone finally did arrive, the roofer was incredibly rude and flat-out refused to speak with me or answer any of my questions about my own roof. More importantly, they are trying to dodge their warranty commitments. A major issue was completely missed during their first trip out here, and they refuse to explain why it wasn't caught initially or why they are suddenly claiming it isn't covered under my warranty. To make matters worse, getting a straight answer about pricing is impossible. They failed to communicate their new estimate, and when they finally sent it, it was a confusing mess. It doesn't explain what the actual problem is, what work they plan to do, and provides zero breakdown of the costs. I have been asking to speak with a manager for over a week to get these issues sorted out, and I have been completely ignored. No callbacks, no explanations, no accountability. Save yourself the headache and hire a roofing company that actually communicates, honors their warranties, and treats customers with respect. SUMMARY: Requested a senior manager (for a week NOW) contact me regarding the following issues: 1. Severe Scheduling & Communication Failures: * Scheduled contractors failed to show up three times without notice. * Despite requesting a callback from management four times, I have received no response. * The scheduling process has been entirely inconsistent. I was told I was booked, received a text telling me to book, called to verify and was assured I was booked, and only on the fourth booking attempt did I finally receive a proper confirmation text and call. 2. Unauthorized Property Access: * The first team dispatched arrived without ever contacting me. They accessed my roof without permission and failed to ring the doorbell or knock. I was home at the time and had explicitly requested through scheduling to be phoned, texted, or have my doorbell rung. 3. Unprofessional Behavior & Disputed Work/Charges: * The most recent team dispatched was highly unprofessional; one member was actively rude and refused to speak to me. * This team simply guessed at the root cause of the issue and is now attempting to charge me for repairs that a previous team formally stated they had already completed. * Because of this contradiction, I now seriously question whether the initial sealing/repair work was ever actually performed.