This was one of the worst visits and service I've ever experienced in a long time…read more I had found a tuxedo rental online that I wanted to get measurements for my wedding in June. I walked into the store and asked the woman working if I could get my measurements taken and she told me that they won't take a person's measurements UNLESS they put a deposit down on a tuxedo. She then led me over to show me the jacket that goes with the tuxedo and I again asked if it was possible to just get me my measurements and she again told me that if I wanted to put down a $40 deposit for me and $20 for my groomsmen (I admit, I can't remember if it was a flat $20 for the groomsmen or $20/groomsmen. I have four of them so it would have been $60-$120 JUST to get my measurements). After she said this, the lady asked another woman in the store if other woman needed help. The worker went to the back to check something for the customer while she was helping me and when she had finished with the other woman, she came back and just looked at me, not saying a word. I asked a third time if there was no way to get my measurements taken and she said that if I wanted to put down a deposit, she would take them for me. I told the woman that I had come from Oxford, MS to this store just for a measurement, but she was unwilling to help me. For context, from my house to this store is 61.4 miles ONE way, so this isn't a trip I can take whenever the mood strikes me. I had to waste an entire morning traveling to this store only to be treated so poorly. Since the woman refused to help me, I drove back to Oxford. I then went to the Jos A Bank store that is in Oxford to see if they would help me. Not only did they immediately take my measurements for me without any stipulations or questions, they also had the same tuxedo rental available that I was considering renting through this Men's Wearhouse store. However, after being treated so poorly at this Men's Wearhouse store, it was an easy decision to do business with Jos A Bank instead. I have never been treated so poorly and due to some combination of terrible company policy to not measure anyone before they purchase items and the awful service the worker provided me, Men's Wearhouse lost the business of myself and my four groomsmen. After this experience, I have absolutely no desire to ever set foot inside another Men's Wearhouse when they treat potential customers like this.

Don't waste your time. As a few others have alluded to, no customer service. When you can get all…read moreof the styles they sell at other stores much cheaper one would expect better service. I walked in and didn't get asked if I needed anything (although many others did). Ironically enough it was a jos a bank shirt I had on. Better ways to get more elsewhere than waste your time at this store

All time worst customer service from the old lady with short hair. It's like she purposely wanted…read moreus to leave empty-handed. We needed dress pants that matched a suit purchased elsewhere. She was unbelievably rude and the opposite of helpful. I'm not sure how she keeps a job in that field. We ended buying a suit at Reed's a few hours later because they actually helped us. We also rented a suit from Kay's Kreations about a week later. I would recommend both of those places but will never walk in a Jos. A Bank again.

Staff is extremely friendly and helpful. Always smiling. The store is always neat and organized…read more One of my favorite places to bargain shop!