I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

In response to the Negative Review I posted 1 month ago with 1 Star that was totally wrong! There…read morewas a total disconnect with my Moms insurance company and of No-Fault to the professionals at Woodard. Therefore I'm Apologizing to this company today and the project is moving forward as promised! I highly recommend 5 stars to Woodard and will always refer their Company to every Veteran I know moving forward! Thanks again Woodard and Happy Holidays! Semper Fi Bobby Taylor OohRah

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

Josh and his team are courteous, respectful, service oriented and thoughtful. Sometimes restoration…read moreservices focus on upselling their services. Not Josh and company. They performed the job with skill and care. I highly recommend this service but also hope you never need it.

Zach was just here, checking for mold in our house. He was very knowledgeable about the mold we…read morefound and explained what needed to be done. We decided to follow his advice to correct the problems.

Went on BBB to find roofer Cox Roofing reached out. A guy came told him had a problem with a bad…read moreroofer not honoring warranty. Was told estimate was free and a tarp needed in text. He looked at roof found things wrong did get some leaves out of gutters that were defected. So conversation went from estimate free to asking me for $200.00 for leaves removal I guess never got a tarp placed. Request from $ 200 went down to $100. I gave him a $100 for leaves removal I guess never got a tarp estimate was a charge not free. Was supposedly going to give me an estimate to get gutters replaced never received that. Now I already had been scammed with the first roofer. Pretty sad roofers take advantage of seniors.

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

My ridge roof had some wind damage, I contacted Best choice and Scott replied in minutes and worked…read morewith my schedule for an appt within my work hours. Don came out and assessed the damage and handled it on the spot. Recommended a new roof, I knew I needed one soon and was knowledgeable and polite. Would recommend highly

I needed a roof repair and chose Best Choice Roofing based on their reviews, which were excellent…read more I found the reviews to be absolutely correct. Don came the afternoon I called to check out my roof. After he inspected the roof, he explained what need to be done. The next afternoon he was here with an estimate for the repair, as well as an estimate for a complete roof if I decided to replace the whole roof at a later date (which I will be doing in the spring). The crew that repaired the roof were efficient and cleaned up the area when they were finished. All the employees ( Don, Jake the project manager and the office staff) I had contact with were extremely responsive, efficient and friendly. I am located in Bridgeton and would highly recommend this company to anyone who needs a roof repair or replacement.

To put it quickly- we had an emergency ahead of a winter storm, took a chance on this new company…read moreand I am so thrilled I am ecstatic to be able to leave this review for them! I cannot recommend them enough! It is refreshing to find a company in this town that responds, responds quickly, and seems to actually care. We've been calling around other companies struggling to get responses with week plus long wait times just to get someone out. We just couldn't wait that long with our water damage and a big winter storm on its way, so we took a chance and called RestoPros, not even sure our project really fell under restoration and we are SO happy we did! The guy who showed up was Doug, I cannot recommend him enough. He was informative and patient- took the time to talk through everything and answer our questions, which were plentiful bc we are pretty clueless about this stuff. I also cannot state enough- they responded so quickly!! I cannot thank Doug and the RestoPros team enough for bringing us peace of mind by addressing our issues faster than I thought possible and making our home secure ahead of a huge storm. My only regret is not calling these guys first. Hours wasted calling others who couldn't help us meanwhile I heard back from these guys immediately and Doug was out right away- I almost didn't believe it until my doorbell rang. If you have any damage this is who you want to call for sure!

This company is nothing but alot of fast talking, candy coated, he said he said bs. They actually…read morewill say they are too good to do certain jobs that are needed. Oh they are there fast at first and want you to sign to talk to your insurance company. Tell you they will take all the stress away and handle everything for you. You will get all this and that replaced or even upgraded! Tear out your stuff, cause other issues, don't fix things right or even investigate things you have proved because it is beneath them. They tell you everything you want to hear but don't back anything up. Worst company I have ever worked with...I should have been charging them because I was having to do all the back in forth over the phone to Mike, Doug, Steve (who I never met), the adjuster, and the plumber who said they should have capped the shower pipe off that led to more water damage after the restoration treatment. Save yourself time, money, aggrevation, and stress by not using Restropros. ​

I needed help right now and they accommodated. Went above and beyond with what I needed and still…read morekept in budget. Felt taken care of and appreciate their help. Will use again and I recommend them! Thanks Sean.

In the description it says "We are a 24/7/365 emergency services company for water and fire…read moredamage." No such thing. I called around 9 am in the morning because my business was flooding. I gave them all my info and said it's an emergency. No one ever showed up or even called. Went with another company instead.