They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

This was my first time using a carpet cleaning service and there's no need to utilize any other…read morebusiness from now on. I purchased my rug from a going out of business sale so it was FILTHY. I purchased the rug with faith that it looked how I thought it did under the dirt. I searched google and called Precise. Rich had amazing customer service! Clear explanation of price, average pick up time, sent confirmation emails and responded quickly through text. I attached before and after pics.

I was getting a blocked dryer vent warning. So I had used Precise in the past and had them out…read moretoday. Bret and Sam did a great job cleaning out the vent and securing the hose to the dryer also. I highly recommend them.

I needed a sectional sofa cleaning The quote was the best…read moreone I got over all Very friendly representative I didn't happen to use the service ( got a new sofa ) however I will definitely use them for my next carpet need !

i called oxi fresh to clean my carpet (2) rms i got the $99 coupon when i called the guy said (2)…read morerms $99 plus $15 surcharge so i was setting up an appointment when he said its a minimum $150 +$15 =$165 ! i said i have the coupon thats false advertising !! so you reeled me in with $99 special. that hit me with the minimum extra $50 bad business

In response to the Negative Review I posted 1 month ago with 1 Star that was totally wrong! There…read morewas a total disconnect with my Moms insurance company and of No-Fault to the professionals at Woodard. Therefore I'm Apologizing to this company today and the project is moving forward as promised! I highly recommend 5 stars to Woodard and will always refer their Company to every Veteran I know moving forward! Thanks again Woodard and Happy Holidays! Semper Fi Bobby Taylor OohRah

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

This company is so friendly and accommodating, even with my various schedule changes…read more They had a room special for three rooms for a great price and they got it done rather quickly. I would say in under an hour. The staff was very pleasant that came out, and I was very happy with how professional and detailed he was. Highly recommend will be using again in the future.

We may be a little old school but I'm normally very happy with carpet cleaning but this new method…read moreis just ok for us. When my husband scheduled he thought the carpets would be steam cleaned heat and water. We spent over 300$ to have the upstairs area of our home cleaned. We didn't have stains so that was a plus being a low traffic living area. If you use our water to clean the carpets wear did the dirty water go? This method to is seems like water is used in the machine to wet the carpet while the machine combs the carpet fibers. Like water vacuuming. After the floors dried the carpet felt hard and we are use to soft fluffy especially after a cleaning. For the amount spent, I'll go back to the previous steaming carpet methods in future . We did tip the tech because he still did the job he was hired to do.

8/21/2025 I have never been so livid in my life about carpet. many stains that were minor, I went…read moreand got a towel to show the technician that I can get it up myself. The stain came up with a towel. Why didn't it come up with water an a towel? Going off reviews I should've went with my first mind, but since they had availability the same day, I went with them. My carpet looks the same as if it was never touched.

I booked pro steam for my couch with three cushions. On the website it says $109 but under it in…read moresmaller print it states "starting at $109" the technician told me that the $109 price would apply to a new couch that you would want santitized. My couch is not very soiled and from the get go he quoted me $150 plus $10 per cushion. Never even mentioned the $109 price. This was when they arrived for the job after I had waited the window from 10 am to 1 and it was 12:45pm. In my opinion someone should go over some general pricing when they call to confirm the appointment. They did not do the cleaning of my couch as I felt taken advantage of. Let me be clear the technician was very nice and understanding and apologetic. I then called and spoke to a manager which was when it got worse. The manager from the beginning of the conversation was argumentative and justifying the wording and pricing every which way he could. I told him i was mad that I waited the 10-1 window only to not actually get the couch cleaned because it was going to be an extra $70 over what I had thought. I told the manager I was going to leave a bad review and his response was "go ahead and leave a bad review I'll write right back to it". At this point he was yelling at me and I proceeded in a raised voice to point out that his customer service was not good. At this point he started justifying his reactions. I hung up as clearly I was not going to get anywhere with him. Never did he apologize or try to make anything right about the situation. Don't use them. It clearly is not what it seems on their website and gosh I would hate to have to deal with them if they happen to ruin any of the items they clean. No doubt they would not take responsibility for it.

An overall very pleasant experience and great service! Jachai was our technician. He was very kind…read moreand helpful with any questions. He called to inform of his approximate time of arrival, explained the process once here, and finished within an hour. It was a large living room and hallway carpets that need cleaning. They look great! The carpet was wet after cleaning, needing approximately 4-8 hours to dry afterward. The scheduling process was quick and easy. I recommend calling for services, if needed as soon as possible. As well as receiving , a $20 discount for first time Zerorez users! Or mention the Courtney show for a separate discount(where I first heard about this company)! Overall, I am highly satisfied with the results and service provided.

The guys that came were actually really decent dudes and did a thorough job. Showed me a lot of…read morepictures and videos. I wasn't totally comfortable with the place. They wanted to cut a hole in the duct and they were open to doing something different which was great. I wasn't sure about this place because the other reviews were questionable, but it ended up being a good experience.

Awesome work and employees. They take their time and make sure it's done RIGHT! We have used them…read moreseveral times and they do great work every single time.

My dogs make quite a mess on my carpets especially with the snowy and rainy weather. True clean…read moremade my carpets look new. I really like that there is no shampoo to harm my precious animals

I had my ducts and dryer vent cleaned today. Kevin, James, and Jordan were fantastic. They arrived…read moreright on time, were friendly and professional, and treated my home with real respect. They were especially kind and patient with my elderly mother, which I truly appreciated. The whole team worked efficiently and clearly knew what they were doing. Overall, a great experience from start to finish -- highly recommend this crew.

We had a water emergency just when we were about to move. It was also after 8 inches of rain that…read morebacked up everyone's basements. Our was fresh water. Dalmatian came the same day. They vacuumed up the standing water used blowers and a dehumidifier to dry things out. They even cleaned the carpet and stairs. I highly recommend these guys. They're not cheap but they are not the most expensive either. Give them a try. They are awesome.

Have used them several times and they do great work. They show up on time, do a great job cleaning…read moreand charge a fair price. They have a $150 minimum charge but cleaned two rugs for me today for that minimum. Well worth it! Family owned in business for many years. I was new to STL area and they were recommended to me by an interior designer who uses them for everything.

Niewald Carpet Cleaning company is a gem! My apartment carpet was worn and dirty, especially in the…read morewalkway in the hallway. Brandon, the technician who answered the call came to my apartment and cleaned my carpets so well I wish I didn't have to walk on them when he was finished. My carpet was fresh and clean to the max! He was very professional and nice. The job took 2 hours from beginning to end. My carpet was fluffy and back to it's original color, especially in the walkway. I wish I can give them 10 stars! Jo very well done and I will be using them again in the future.