Extremely happy with their counter tops! Easy to work with. My work sink had a lip on it and they…read morereturned the same day to pick the counter top up. They took it back to the shop and shaved a small piece off before returning the next morning with a perfect fit.

Stone Central did a fantastic job installing our new kitchen countertops. The entire process went…read moresmoothly from start to finish, and Cyrina was extremely accommodating from helping us pick everything out to working with us when I needed to reschedule the installation. I highly recommend Stone Central if you're considering new countertops. Great service, excellent communication, and beautiful results.

I am placing this review here, as this company is listed as the closest franchisee to us. For full…read moretransparency, the work was performed by a franchisee who has gone out of business. The intent is to warn others that the corporate Miracle Method advertises a warranty for which they take NO responsibility for: Their warranty is LITERALLY NOT WORTH THE PAPER IT'S PRINTED ON! Less than 2 years after our refinishing was done, we have a cracking peeling issue. Attempted to contact franchisee for our area, to discover they have gone out of business. Contacted Miracle Method (Corporate). They stated that the warranty was the franchisee's and as they are out of business, our warranty is void! Miracle Method's current web-site states the the process has a 5 year warranty, with no mention that the warranty was exclusive to the franchisee. To say their business ethics are questionable, is a gross understatement! Price assessment

We love it , customer service was impeccable . Job was gone to perfection and nothing was left…read moreuntidy .

Horrible company that took 6 months to finish 3 mirrors, 1 shower and 4 panes of glass…read more However they took less than 1 day to charge my card (without authorization) or sending me a bill to review. The nerve! The owner, Brenda and her daughter will not return calls, will lie about dates and forget to order items. They expect you to just take off time over and over again but will never apologize or take responsibility. They actually blamed their accountant, Wendy, for charging my bill without authorization. Don't blame her when you know it was you. The only time this company moved fast was when they charged my card. Their techs seem like nice guys but you can tell some of them have much less experience than others. They had to come out at least 6 times to complete this job. While dealing with Charleston Glass, I found Palmetto Glass in WA. NIGHT AND DAY! They are doing the rest of my restoration and specialty glass. I have had nothing but a good experience with them. Fast, reliable and respectful of clients' time. Call them and skip Charleston Glass altogether.

Would not recommend. Had them come quote two showers. Called back 3 times over 2 weeks to try and…read moreget the pricing and never got it. Said waiting on supplier with no expected date of when it would be ready. Less than helpful on all fronts.

Easy to work with, reasonable prices and respectful and knowledgeable installers. Support local!read more

We had a great experience with the Carpet Shop team. They helped us match the wood floors in our…read morehouse, measured, and had a crew install. Would definitely return!

I would like to thank Greg, Kay and their wonderful staff for being so phenomenal to work with! I…read morewent to many other granite and marble stores before stopping in to Universal Marble & Granite and knew immediately that I had found "the one". Greg and Kay listened to what I was looking for and took me right to the quartz slabs that matched my vision. Their granite, marble & quartz are very high quality, very reasonably priced and have a quick turnaround in getting the templates made, fabricated in house and installed. I can't recommend Greg and Kay enough for being so patient with me and making this such an easy process. Choosing new countertops can be very stressful but they certainly made it easy, and they have definitely earned my business for life! Thank you so much Universal Marble & Granite. Michelle G

Exceptional Quality, Professional Service, and a Stunning…read moreFinal Result I cannot say enough great things about my experience with Universal Marble & Granite regarding my quartz countertops. From the very first consultation to the final installation, the entire process exceeded my expectations in every possible way. Greg Hoffman and his team demonstrated true professionalism - punctual, friendly, knowledgeable, and incredibly attentive to what I wanted for my space. During the selection process, they took the time to explain different quartz options, color variations, edge profiles, and maintenance tips, which made me feel confident in my decision. They never rushed me and genuinely cared about helping me choose something that fit both my style and budget. The showroom was well-organized, and the staff was patient as I evaluated multiple samples and asked more questions than I can count. Once I placed my order, communication remained excellent. I received updates at every stage- templating, fabrication, delivery and installation - so I always knew what to expect. The installers arrived on time, treated my home with care, and worked with impressive precision. Watching them fit each piece perfectly to match the grain was like watching true craftsmanship in action. The finished countertops are absolutely stunning!! The quartz has transformed my kitchen / bathroom into a space that feels modern, clean, and high-end! The seams are practically invisible, the polish is flawless, and the quality is obvious the moment you step into the room. Friends and family have already commented on how beautiful everything looks, and I honestly couldn't agree more! What really sets Universal Marble & Granite apart, though, is the pride they take in their work. It's rare to find a business that combines exceptional products with such a committed, customer-first approach. I truly feel like they went above and beyond to ensure I was happy every step of the way. If you are considering a hard-surface counter-top, I wholeheartedly recommend Universal Marble & Granite . They deliver top-tier materials, expert craftsmanship, and outstanding customer service. A solid five-star plus experience from beginning to end!!

Wouldn't recommend JC. Lacks professionalism, does work when it suits him, and was abrasive to my…read moreneighbors. Looks like I'm not the only one who had an issue with him.

JC was called to caulk and grout our steam shower. He sold us in additional services. The shower…read moreleaks and he left residue on the tiles. Charged us more than the quote. Told us to call if there was a problem but did not reply to phone, text or email.