We had a fantastic experience working with Kitchens, Baths & Beyond. After considering selling, we decided to stay put and turn our home into our "forever home". This is was a big project to remove a wall to open up our downstairs, completely renovate the kitchen, pull up and install new floors, and paint the entire house. The project finished exactly on time. The price was reasonable. This was a once in a lifetime reno, and we could not be more happy with the quality of the work, the end result, and the overall experience. We use our kitchen every single day (all day!), and it is functional and beautiful. There is nothing I would change about it. All parties involved should be recognized, from design services to project management and to each of the contractors: Cabinet guys, countertop guys, floor installers, painting team. All did really quality work. I haven't hung up pictures yet because it's so nice having beautifully painted walls!! It's worth pointing out that we could not afford to vacate our home while this was going on, so we (my husband, me, our 5 year old son, and 12 year old dog!) lived in the house for 5 weeks without a kitchen, floors, etc. I know our living there and needing some place to sleep, etc. had to be factored in to the overall organization and scheduling, and I'm sure it made the project more complicated. This didn't seem to faze anyone! This is also why we appreciate that the project finished exactly on schedule. Thank you Jack, Jackie, Gina and the entire team!! read more

we used KBB previously to renovate two full baths and a half. we were so pleased with the work that we recently contracted to have the third bath renovated and some kitchen tile work done. as before, they were very helpful in finalizing the design and helping us choose materials ( a big plus for us). very pleased with the finished work. definitely recommend KBB read more

My wife and I interviewed three contractors to renovate our master bath. We went with KB&B and we are glad we did. Jack and his crew did a beautiful job. The reason we went with KB&B is because Jack has a showroom where you choose all of the materials you want (granite, cabinets, faucets, etc). No running all over town wasting your time to find what you want. Jack was very easy to work with. He made helpful suggestions to improve the end product. He also closely supervised the work done. I could always reach Jack quickly on his cell phone if I had a question. He is a straight shooter - no BS. If you are considering renovating your kitchen or bath, you will be pleased with your results from KB&B. There aren't many home remodeling companies out there that can give you the complete satisfaction that KB&B can. read more

This is my second project with Jack and his crew! I was very pleased both times. The were very "hands on" throughout the whole experience. The project was completed in a timely manner. The team is friendly and receptive to my input. Everyone who came into my home was respectful and hardworking! Thanks again to all the gang on the KB&B team! read more

We recently moved to the Charleston area and into a 3 year old house which had wall to wall carpeting in 3 of the bedrooms and antique heart pine flooring in the rest of the house. We wanted to replace the carpeting to match the wood floors and found the matching wood through Reclaimed Designs. Kitchens Baths & Beyond did the installation for us and did a magnificent job! You can't tell where the old floors end and the new ones begin. The entire process took just a day and a half with one installer on the job - I've rarely seen anyone work that hard. And he cleaned everything up when he was done. The supervisor on the installation was Ross Beaver. He is very thorough, great on communicating during the entire process, stopped by to check on progress several times and is just an all around nice guy - easy to work with and very adaptable to our requests. I highly recommend this company and would happily work with them again on other projects. read more

We actually selected KB&B based on the positive reviews online as well as from neighbors. That being said, we would not recommend them for custom tile work and were not pleased with the lack of understanding from the owner. We paid 50% down for the job on August 12 and the work began on or around September 9. This was actually sooner than they had committed to, so we were pleased with that! All seemed to go well initially. However, when the tile was set and grouted, that's where the main trouble began. AFTER we paid the 40% tile set fee (now they had 90% of their money) we had a hard time getting anything accomplished in a timely manner. We identified many issues with the tile job. First, and foremost, the shower floor was not to code, had a slope on it that was inconsistent, felt like a roller coaster, and sloped faster than code dictates - making it uncomfortable to stand on. In addition, since the slope wasn't smooth, water pocketed in places. Secondly, the custom border was lumpy - sticking out in several places. Many areas of detailed tile were not lined up, looking like someone just slapped it up. When I asked the owner to come by to go over the issues we'd found, he agreed - but it took several days until he could fit me into his schedule. When he walked in, he was shocked by the number of sticky notes I had on things that needed attention. As I showed him our concerns, and told him that we weren't asking for everything to be fixed, but just the main issues - the bad shower floor, the lumpy boarder - he said "you are a really picky customer" When I asked him if he wanted this custom job on display in his showroom, he didn't answer. I had to ask him to try draining water in the shower pan to see that it didn't drain properly and I also asked him to stand in the shower without shoes on. He then agreed "it's not right and needs to be redone." Now, several days went by until they were able to come out to fix. The tile guy only ripped out part of the floor - not fixing it - actually making it worse - and attempted to repair the border. During this process, he chipped the tub surface, the floor was still against code, and the border still looked bad. At this point, we told the owner he needed to come back again - and we waited a week or so... When he came and met with my husband, the owner said "you are right, the border looks like sh**" but then in the next breath said "you are picky customers". After my husband quoted the plumbing code issue, the owner suggested he "rip out the job and give you your money back" My husband said no, we just want these few things fixed correctly. In answer to why the tiles weren't level/even on the wall, the owner tried to make the excuse that the wall behind the shower wasn't straight - but it was his tile guy that put in the backer board. Next he tried to say the tiles were warped - but when you put a straight-edge on the tiles there were no gaps - no warping. After all this, the owner opened the calendar on his phone and committed to having the tile guy come out and fix it right on Wednesday. Next week came - and that day was now taken by another customer who had been "waiting for their tile to come in for weeks" We argued, to no avail - and finally they came in later that week. Once the tile was done, we still didn't love it - but we were tired of arguing and just wanted to be done. The glass company came in, installed the glass walls, and were wonderful. They were professional, courteous, helpful and responsive. I would definitely work with that glass business again. The "one week" job was completed finally on November 3rd when we got a missing part from the glass company. We never heard from the owner again other than to get the final invoice. He didn't call to see if we were happy with the tile job, didn't check on the tub repair, didn't check on the glass install, didn't see the final product. I guess our job wasn't "big enough" to warrant the service that other customers must have received from KB&B. As a matter of fact, the tile guy and the handyman mentioned to me on more than one occasion that this job is "peanuts" compared to the other invoices we see. I do hope that others have better experiences than we did with this business - perhaps previous customers didn't have custom tile work done - or perhaps the tile guy has changed over the years. I now know, however, that I will not provide 90% of the payment until I am much happier with progress on a job. All lessons learned for me. read more

KBB just finished our kitchen remodel. Let me start by saying that the entire KBB TEAM was a knowledgeable, talented and experienced, well oiled machine. From start to finish a seriously top notch crew. Everyone was friendly, professional and very considerate of the fact that we work from. They were attentive to details and always kept us in the know with schedules, procedures and estimated time frames for completion of assigned projects. The workmanship and attention to detail was nothing short of impressive. This was our 3rd kitchen renovation and in our opinion the very best one. The workmanship, the products and installation were above and beyond anything we have had in the past. We love, love, love our new kitchen and would highly recommend Kitchens Baths & Beyond for your renovation needs!!! read more

We had a great experience with Kitchens Bath and Beyond. KB&B completed a bathroom renovation for the prior owners of new our home. Shortly after moving in we experienced a leak from the shower that caused damage to our downstairs ceiling. Although they had no obligation under the warranty to fix the issue, they stood behind their product, completed the repair to include the cosmetic damage to the ceiling. We truly appreciate the personal attention given by the owner, Jack, and the fact he stood behind his product and workmanship. read more

We have worked with a number of contractors including home builders over the years and found Jack to be one of the most sincere, honest and committed person that we have worked with. His great crew did a complete demo of our kitchen, and 3 1/2 baths including the removal of walls, addition of windows and a sliding glass door onto a new wooden deck. Jack would change anything that we were not satisfied with and point out imperfections that were not up to his quality and fix them. Renovation decisions can be overwhelming and having a contractor that is on your side is very reassuring throughout the process. Do not hesitate to give Jack your business, you will not be disappointed. Pierce and Janet read more

I had a fantastic experience with Kitchens Bath & Beyond. They did a great job on my guest house. It was a small job and they finished it very quickly. I was so impressed I referred them to my parents. My parents had a custom remodel and it looks amazing. These people are beyond belief incredible. They have my business and the business of my family forever. Very happy with the quality of work and the fair price. Thank you Jack for the care you took in completing the work... I will always recommend you and KB&B!!! read more

Jack and his crew are the best. My wife and I were so pleased with the remodeled master bath and master closet that we had Jack and his team also do a powder room sliding door. His work ethic along with the crews were 2nd to none. His idea of a complete project includes everything from his punch list and including one or two items that we found. Kudos to Jack and his crew! read more