On the way to Mount Ranier we hit a pothole the size of a swimming pool and blew a tire- in the…read moremiddle of nowhere and no cell service. Limped the shredded tire to a spot where we had cell service ( 1 tiny bar when held just so) and finally talked to Mr Beslows at the Napa parts. He appeared and rescued us and found us a tire! Closing the shop early to come pick us up! It took time and he was upfront about the cost. We paid 300 for towing- reminder we were on a forest service road and he had to find us. We paid for a tire and labor and his tow truck was warm on the way to the shop. He is highly recommended by Mike and Debra from Georgia!

Our experience with James Beslow was nothing less than excellent. Our car lost the clutch while we…read morewere on vacation. When we rolled into town, NAPA was closed for the day, so we got a room and I went back in the morning. The shop was already poppin', but he fit my vehicle in and accurately diagnosed the problem with my clutch. Unfortunately for us, they didn't have the parts on hand for my Kia Soul. He was honest about the time it would take to get the parts, which was days, and this was a Friday. He had options to try and get us home if we couldn't wait for the parts. James showed me in detail what parts were needed and exactly what was happening with my car. After all was said and done, a little over $100 for their work (They bled out the fluid and filled it with new, as well as getting in my engine to find the problem and explain it to me so I could show a mechanic when I got home. Well, we're home and the car is at Kia. This is day 4 of my car sitting down there with nothing done, yet they want to charge me $240.00 to "diagnose" the problem. I wish we had stayed in Packwood.

My 8 year old son and I were coming back from White pass when my truck broke down. I found this…read morebusiness on yelp and called and they were very attentive and helpful. I was lucky enough to get my truck started and drove home (2 hours) and the owner called that evening to make sure we made it home okay and didn't charge anything even though I offered to pay for his services (he was en route when my truck started again).

When I hit a deer on the way home McKenzie's took real good care of my car and got me towed back…read moreinto town. When it came time to settle up what was owed they even gave me a discount!!!! Very fairly priced, very friendly people as well! A pillar of the community, especially since it's the only decent wrecker for miles and miles! 10/10 would definitely call them again for a tow if needed!

This review is overdue but I wanted to share my experience with everyone. Nate is the best and has…read moretons of experience with being ASE Blue Seal Certified. Nate was able to help me on two separate occasions with an oil change, coolant, timing belt, and anything else I needed. He was able to drive to me and was very professional while being fast and efficient. Nate is a super humble, super friendly and had no complaints with him servicing my car. I would recommend him to anyone and was able to save me so much time and stress!!!

Updating again: The business owner Nate just called me and was very polite and we both explained…read moreour sides of the situation. He was very apologetic and made sure to listen as to why I was so upset. I completely appreciated the call. He will be returning to finish my sons car and I feel confident he will get my sons car safely back on the road. Absolute trash company. My son had an appointment for Friday at 10 am. After almost an hour of waiting for "Proformance" to show up, my son finally hears back from the guy who says he can't make it, and if he can come the following day (Saturday) at 3 pm. Fine. So now it's Saturday. No call. No show. "Proformance" finally messages my son and moves the 3 pm time to 6 pm. Unprofessional. If he didn't want to do the job, he could have just said so. Thanks for wasting our weekend waiting around for nothing. UPDATE: The business owner just responded to my comment, by stating, that it was my son's idea to change the appointment date. I have my son's texts that day. My son only asked "Proformance" if they needed to change the day after THEY didn't show up for the appointment, after son had been waiting for 40 minutes PAST his appointment. Then today (Saturday) after "Proformance" said they would be out at 3 pm ( but it ended up more like 5pm) couldn't finish the job, because it was my son's fault he didn't have the bolts needed. Look, I'm just here stating my experience, as the person paying for this service. This is what I have been dealing with since Friday ( it's now Saturday evening). Oh, I didn't mention, that I have been calling "Proformance" this past week, asking how I can make payment, since my son does not live with me, and I am the one paying. I called 2 separate times, and left voicemails, with no response. This has been a complete nightmare, with no communication.. WHAT-SO-EVER.

I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

Scam alert: Blatant overcharging Buyer beware. My car show a…read morelot of warning lights on board. I took my car to Matsenko Auto Shop for a routine alignment and ended up getting scammed out of $590. They used sweet words to lure me in. They told me everything about they have to do check and work on all sensors to make sure my car working perfectly. That why I agree let them repair my car. But they do notthing in my car just using their computer to clear codes then return car to me within 1 hours. When I looked into standard pricing later, I realized just how badly I had been taken advantage of. Charging over $500 for a basic alignment is completely unacceptable and dishonest. More than a week warning lights issues come back I did call let them know about that they ask me bring my car back to them for check it. When i bring my car to their shop they ask me pay the same prices 500$ more to do that again. And replace all suspension. Bad customer service. No professional with customer. Look elsewhere for a mechanic who actually has integrity.

A major part on my truck broke on the way to work, they were able to get me in the same day! They…read morewere straight forward set a fair price and they will be my permanent mechanic!

I recently brought my 2016 Ford Explorer to Hag's for repair as the air conditioning quit working…read more Mike and Wade diagosed it and had to replace the condenser. It was a time consuming repair but they did the job promptly and I am very pleased. Hag's has been the primary "go to place" for all my automotive needs, repairs, servicing , etc. They always to the extra mile to ensure we are satisfied. They are honest and don't attempt to "run up the bill". I highly recommend Hag's Automotive.

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

I have been going to Emily's Garage in Tacoma for several years now after being fed up with the…read moreservice (& prices) at the dealership where I purchased my (used) car. This was the best decision I made when I chose to go to Emily's Garage in Tacoma for all my car services! They have consistently provided excellent service and stand behind their products. Their prices are reasonable and Abee (sp?) who runs the Tacoma store really knows cars.

What a gem! My husband and I have been on the road for 33…read moredays and 35 days more to go, but we had a bit problem with our mini RV back door was jammed in the last couple weeks. We tried to open it many times, but the results always nothing. We also went to couple repair shops on the way and their answers always " sorry we can't help you". Today was the day that we got LUCKY! On our way up north to Mt. Reiner on hwy US-12, my husband spotted this Techmotive shop and we turned around. Loren the owner was the sweetest and he helped us to open the jammed door and 15 minutes later Voila the door opened and he put back the little part together and now we're good to go to continue our journey. The shop was spotless, high tech, reasonable price and the most important that they were honest and proud of their service to the customers. We highly recommend this shop to get your vehicle serviced. Thank you Loren & Techmotive for your great service!

Great automotive business to take of all your cars! Highly recommend these professionals! Will be…read morebringing my car back!

They did it again! My windshield wipers completely broke and with no appointment they got the part…read moreordered and fixed it all in one day! Best mechanic ever!

I was from out of state and pulled into Centralia to pick up our new puppy. I noticed the car was…read moregetting hot and pulled over to discover a coolant leak from one of the hoses. Called on one shop who did not answer and then called Auto Care Center. I explained our situation and was told they would look at it and although busy if simple they would fix it. The heater hose was diagnosed, a new part ordered and when cool was fixed. It only took a bit over two hours and the cost was very fair. I was impressed by their courtesy and professionalism and absolutely would recommend them to anyone in need.

Five Stars - Cascade Auto Enumclaw By Jason Law - Street Law…read moreDriving School Greg and the team at Cascade Auto have always had our back. As a driving school owner, safety isn't just a priority--it's the whole mission. That's why I trust Greg. He doesn't cut corners. He cares deeply about doing the job right and making sure every car on the road--especially the ones driven by new teen drivers--is safe and ready. Whether it's a quick check-up or a full inspection, Cascade Auto is where I send families. Greg brings that calm, old-school mechanic energy--like a safety-focused grandpa who really wants the best for you and your kids. If you're in Enumclaw and want peace of mind before handing your teen the keys, this is the place. Thanks for everything, Greg. You make Enumclaw safer, one car at a time.

I can't put in words how happy we are with the work Cascade Automotive performed on our car. They…read moredid a complete engine R&R and their attention to detail, communication throughout the process was great. I would recommend Cascade Automotive for anyone looking for a fair shop that does good work. Go see Greg and his crew they will not disappoint.