Trip was awesome! My son and I could not have asked for a more relaxed outing. Getting on the fish…read moreright away and staying busy the entire trip out. Captain Dave answered every possible question a 12 year old could have asked. It was our first time on Lake Michigan and we will definitely be back to go out with Tiny Bubbles again!

Dave and crew never disappoint. Fished 3 days and caught our limit - even got back to dock early…read moreeach day!

Great location on beautiful crystal lake! Wonderful staff and service. We have been happy customers…read morefor years! They are the best!!

Blackball them!!!…read more The manger Ross is a jerk. When crystal lake marina makes mistakes he yells at the customer rather than taking any accountability for their mistakes. Then threatens you with your own property like an extortionist even though the bill is already paid. STAY AWAY from crystal lake marina. There are many other places to store and get ur boat worked on. The gas there is about double the price at the gas station. This place is a SCAM and horribly managed by ROSS.

John and Lori & crew do such an amazing job. The grounds , facilities and pool are spotless. They…read morehave live music, offer great recommendations for EVERYTHING under the sun. All you need is to get there & everything else is a taken care of! Truly a perfect place for you & your boat !

Great marina, overall very clean, swimming pool and hot tub very well maintained. Lots of grills,…read moredog friendly and one block from downtown which features some great shopping and restaurants. A short 5 minute walk to the beach and Lake Michigan.

Owners are great people. The place is a bit run down but serves its purpose. They have a small…read morestore with snacks and beer also ice. There are showers in the building, fire pit and horseshoes.

I was in a situation where I needed my boat to be lifted so I could make an repair on a transducer…read more Scooter moved a boat out of the lift well, and was waiting for me when i got the boat there. Lifter the boat, I got the transudcer swaped, and Scooter helped me run rhe connector plug, I didn't ask him to he just did! Finished the job and did'nt have to do it latter. When I was ready to relaunch the boat, I was tolld could leave it in the hoist till the 5200 cured . So I was able to leave the boat in the hoist and do other things and came back in the evening and have the boat relaunched. Excellent customer service !!!!!!!!!!!

We booked an Airbnb onsite here so we were able to walk everywhere…read more I was so impressed with the resort as a whole I cannot wait to come back here! For the slopes, they had so many lines for all different level of skiing. They had multiple sides to the mountain and even had a bar at the top that offered alcohol, snacks, non-alcoholic drinks and even chili and hot dogs. I am at a beginner level and the green lines were still a tad more difficult, but everyone going down looks out for everyone. I was very impressed with the ski patrol as a fell quite a few times and they were there to check on me. The area itself was very clean and again, everything is easily walkable. I noticed an outdoor playground for the kiddos when it's warmer out to play on. The food options here are good. Almost everywhere was a bit crowded, but we were able to wait for our food and then take it back to the Airbnb. I was very impressed with this place on every level. I will be coming back and staying longer next time.

We had a fantastic weekend here at the resort. We skied, swam, my son ice skates. Food was great…read moreat all the restaurants. The mountain was very icy yesterday but they made snow last night; so today is better.

We booked for 2 nights, arrived on a Friday afternoon 8/14. On Saturday morning received a call…read morethat my brother died suddenly. Had to pack up immediately and leave. So I called the office at 10:05 am and let them know what happened and would be leaving immediately. She said no problem, we will take care of everything. I assumed that meant a refund of 1 day since this was a death in the family. But it didn't show up on my CC. I texted them later the next week, after the funeral, asking if we come back up for 2 days would they comp us the one day, but no reply. So I reached out to Expedia and their response was that the hotel will not be refunding me. This is bad business practice and I'm out $300+. Cute place but terrible customer service.

Hoping this honest reviews helps anyone interested in booking with Coastal Suites…read more We try to support small, local businesses as much as possible, which is why we chose Coastal Suites vs. a larger chain that was cheaper in price. Coming in from Seattle, we booked this for a wedding we were attending nearby for one of my boyfriend's best friends. Unfortunately, we came down with Covid and immediately tried to get in touch with this hotel to cancel our reservation. Their line rang endlessly and instead of being able to leave a voicemail, the call ended with a continuous busy signal after regular dial tones. I must have called at least 20 times when we were within the 7 day cancellation policy. I eventually got through to their voicemail and left a total of 2-3 voicemails, in which I stated the issue with their line and not being able to get through to a person or leave a VM, at the very least. Those also went unanswered. By the time the crew got back to me, we were conveniently outside the 7 days to cancel for a full refund. I then asked to get in touch with the manager, as no one seemed empathetic, understanding, or helpful in dealing with this already painful situation. I spoke with Cari, the general manager, over text, as she wouldn't call me...She coldly offered me a 50% refund as a best case scenario, ignoring all the steps I took to cancel and get 100% of the reservation back. She then said 100% would only be possible if they filled the room, which didn't seem fair at all. I then asked to speak with the owner. The next day, I received an email from Anna, one of the owners. She also avoided the phone call I requested and blamed meetings...I, too, am in meetings most of the day, but there is always 5 minutes that can be found, especially given all I had gone through up to this point. She also pressured me into cancelling the reservation so they could try to re-rent the room, but I wasn't comfortable potentially losing 50% of this reservation if they didn't rebook it (they had 2 other rooms that were cheaper available so the odds didn't seem good). I gave her full context of what happened up to this point, and she disregarded all of it, referring back to the cancellation policy. I did explain that I would be involving my credit card company to dispute the full charge as well as write an honest review, since we tried cancelling many times within the cancellation policy. Instead of doing the right thing, she stated "Please note, threatening to harm our business with a false review disqualifies you from receiving a full refund regardless of whether it gets booked, so I do not recommend taking that action." Following these communications, I received 2 more calls from the staff "returning my calls" from weeks prior...each time I re-explained what happened and pleaded for them to do the right thing. At this point, we've been fully credited by our credit card company and I'm summarizing what happened to us in detail so you are fully aware with who you are booking with. Rest assured nothing written here is falsified and I'm only highlighting the "customer service" behind this company. I have full receipts of everything, in case anyone from this company tries to say anything to the contrary. As painful as it was to have to cancel this very important trip, the owners of this location did nothing to sympathize with our situation, let alone take ownership for their flawed phone system and their overall lack of organization/customer service, and all over $200 (total reservation was $400). Please don't book with this company, as our friends were very happy booking elsewhere for their stays.

Fun little getaway during covid. It was pretty easy to stay distanced from other people, even on…read morethe beach. Owner very responsive. Our cabin was small and worked for what we needed as a family. They definitely need some minor renovations like the springs in the pull out couch we're poking through and uncomfortable to sleep on. Weird vibe from owner at times, maybe just an off day? The sunset at beach is beautiful. Expect to bring extra of basics if you have kids like TP, paper towels, linens, etc. Overall, super fun place and guests pretty relaxed and nice too. Right across from good pizza place. Plenty of toys for kids at beach, might want to being a few yard toys for outside around the cabin in cooler days. This is a great location close to sleeping bear activities, crystal mountain, etc. Check out horse drawn wagon rides at local family owned business Fantail Farms LLC! Ten minutes away and super fun! Perfect affordable and private activity for kids. They make sure to point out wildlife they see in the forest and drive by the farms next to the cows. So so fun.

This was a nice, new taproom we came to visit. We tried to go to the Stormcloud restaurant on Main…read moreStreet first, but we were told we would have to wait a half hour to get on the waitlist and then another 90 minutes for a table once we were on the list. What. Anyway, we decided on the taproom instead. We immediately found a table, purchased some tacos from the food truck, and had some beers. The beers were most unimpressive. The first was okay, the others were terrible. The s/o said he's never given that low of ratings on Untapped. Good service. Neat taproom. Good social distancing practices. Good outdoor area.

We were just driving up M22 for the day and were looking for a pet- friendly place to eat…read more Stormcloud Parkview Taproom came up in our search. It has a great outdoor space at their very nice facility. A cool color-coded card system works to order drinks. We were skeptical about food from a food truck but the food was great! Bleu cheese burger, perch po boy, tasty chicken wrap and truffle fries (our dog got a couple). Beer was good too. Nice selection. We will definitely go back.