Always helpful, they have good rates to recycling materials. The nicest recycling centers i have…read morebeen to in my area or within Baltimore county

I had to throw away a very old mattress here and borrowed my friends truck that died on the…read moreramp!!!! People were nice and patient even though I should have thrown my friends truck in the dumpster too

The Western Acceptance Facility is the southernmost garbage dump for Baltimore County residents…read more Convenient to me living a mile away, but there aren't a lot of dumps to choose from so maybe not to everybody. Workers will direct you to specific bins depending on what type of garbage you're bringing in, but they do have dedicated areas for recycling different items. They don't take "construction materials" like pink insulation, as only the facility in White Marsh will take that. So much for convenience.

This place leads the way in cash for metal, MD recycle is a hassle, they pay less and you have a…read morelonger wait and congestion at their yard. MD recycle says they match competitors prices, that too is a mess, you have to call the competition and get their price and then call MD recycle and tell them what the competitor pays and then ask if they will match it, ugh, a time waster. Just take your stuff to Terrapin, they have an efficient operation and the same hours as the others. The staff there could not be more friendly. I love the paper trail that each transaction takes, they are honest.

As opposed to the other metals recycling facility that i have posted about, dealing with Terrapin…read morehas been a breath of fresh air. Easy to find and get to. The staff that i have dealt with were both friendly and quick. Prices are competitive with other metal recyclers in are area. They are also far more comprehensive with metal theft clearance then what i have seen from others in the area. Not only do they take your license plate, but they also scan your driver's license / photo ID. The only thing i don't like is that they use the atm thing to disperse cash to you. But otherwise, until i find a reason not to, i think i'll be taking my scrap metal and aluminum cans here for the foreseeable future.

I paid for a storage unit a couple of months ago and my experience was TERRIBLE !! My kids and I…read morewere discriminated and harrassed constantly by the front office female employee / employees. she would actually park her car near the dumpsters and spy on my kids and myself as I was trying to get idems from my storage unit then my minor daughter was harrassed by employees when she was using the bathroom on their property within proper business hours the constant harassment and discrimination was so bad that my associate confronted the female office employee that was harassing, discriminating against me and my kids which according to the phone conversation it's clear my kids and I were discriminated against due to our hardships at the time which I made the mistake and disclosed while purchasing the storage unit while in distress it was then used against me and my kids I never lived or attempted to live in my storage unit I frequently came to my storage unit to gather items for my kids and myself within proper business hours plus we don't have a car and their exit gate system will not open if you're not in a vehicle so unfortunately (after office hours) still within proper business hours in order to get off the storage facility property my minor daughter had to slide though the small opening near the entrance gate to punch in my code information so we can exit the storage facility which we were confronted about as well (FYI change your exit gate system so people without a car and leave everybody doesn't have a car ) ) the harassment and discrimination became so bad that I was concerned about the well being of my kids and myself while this business property not knowing what the employees were capable of doing so when I would go to get items from my storage unit my associate would drive me and my kids there to make sure we were not harrassed or discriminated against then while I was still allowed authorization and access to my storage unit I got all my items and cleaned out my unit for the last time because I refused to allow my kids and myself to be constantly harrassed, discriminated by employees plus while removing all my items for the last time at this storage facility with my associate present with me and my kids I realized that it was a serious mice infestation (we had no food in unit) 200.00 worth of our items where destroyed past reviews regarding rodent infestation is TRUE I recommend people to look elsewhere to store their belongings plus after I sent them a letter notifying them that I'll no longer be using their storage facility by mail due to constant harassment and discrimination according to the my storage agreement they're now trying to scam me saying I owe money/lien I owe them nothing if anything they owe me money for my property that was destroyed by the rodent infestation at their storage facility plus the harassment and discrimination if they continue to harrass me I'll seek legal action against this business.

Well Kept and Clean! Amazing Prices! Rate is Guaranteed for a Year! No Hidden Fees just your…read moremonthly payment!

The purpose of a waste management facility is self explanatory; and the location does exactly what…read moreit is designed for. I haven't been there in a while so I wasn't aware of some of the changes that have happened. The location itself hasn't changed much at all, but considering this date and the government, inflation is up and with everything costing more, you can only expect the same result here, and since the last visit, prices are now higher than earlier. The workers are in high spirits and they tell you exactly what you want/need to know.

Great recycling location! Great value on what you bring. Very helpful and friendly staff.read more

every one very helpful and pay decent prices easy to get in and out of…read morethey also take precious metals

This company comes at the same time every week. Their customer service is excellent. The cans are…read morereturned out of the street, turned to indicate the pickup has been done, and the lids are shut properly in case of bad weather. They have answered my questions politely. The communication is timely if there is a schedule change. I love that they come consistently at the same time. I left the competition due to inconsistent service. This is a great company who services customers well.

Very poor customer service. Contacted via email to have…read moretrash pickup started at our home due to ongoing issues with another trash provider. Wanted to have pickup started the following month, but wanted to give them time to get everything set up. We gave them date we wanted to start service and requested that they send us billing immediately so we could have it paid before starting service. Did not respond back - after two weeks we emailed again, only to get a very rude email back! DEFINITELY WOULD NOT RECOMMEND!

Helpful, informative, and professional. Was able to make reservations at another location from this…read moreone, very convenient.

I don't know about the storage facility, but I would think twice before I rented a van from them…read more They overcharged me $29 and refuse to help me in any way. They admit it was an error, but say that I must dispute the charge with my bank. Neither the bank nor I made the error. Why can't the business fix it? Another example of a business with no care or concern with how it appears to a customer.