now that this company was apparently bought out by Go Store It you literally cannot get ahold of a…read moreperson. it's all AI, no one talks to each other, so I've had to explain myself every time to either an AI bot or a human who has no clue about the 10 other conversations I've had with people that are supposed to connect me to someone that will help. As if moving isn't hard enough. Im moving out and will never do business with Go Store It again!

Snapbox Storage price gouges. I moved my items in during the summer of 2023. Starting out at 110…read morefor a indoor 10x10 climate controlled unit. By the end of December 2024 my rate was 175. And this month February 2026 my rate went to 304. Same unit, no changes in anything. When I questioned the constant increases and no notification I was told we are just competing with all the other Storage places in the area and keeping our rates consistent with theirs. Today I moved out, 7 days before the end of the month, moved to another place 2.5 miles away, exactly the same size unit 10x10, indoors climate control for 96 bucks a month! Guaranteed not to increase more than 15 dollars a year. So im not sure who they are competing with to keep their rates consistent with. The place across from them literally you can see it from their parking lot is 110 a month for same 10x10. DO NOT RENT FROM THEM- IF YOUR IN THIS PLACE MOVE OUT- SAVE YOUR MONEY AND GO ELSEWHERE! Even the new guy at the desk who just started last week told me hes had lots of people moving out.

The property manager, Mike, is a very conscientious and professional on-site property manager…read more Over 20 years he has been consistent in providing the highest level of service. I highly recommend this location for individuals looking for a storage location. JDT

Mike that runs the location is amazing. Had my unit for five years, and never had an issue in any…read moreway shape or form. I highly recommend to use this location for your storage needs.

I highly recommend Extra Space Storage - Abingdon. Shelly is phenomenal! She keeps the grounds…read morewell-kept; her warm personality makes the reservation process so easy. I was able to reserve my storage unit for a reasonable price. Ask for Shelly...she is "Top Tier". Thanks!

Every time I need anything or have a question the staff is always so friendly and helpful!!read more

We've had many different storage units over the years, more than I'd like. This Fallston Stack &…read moreStore ranks near the top of the list. Clean, maintained, and excellent communication. Some companies systematically raise their rates or add extra charges. Not here, here they appreciate long-term tenants. My wife preferred this Stack & Store over all others. Thanks guys.

From the owner: Stack & Store Self Storage offers climatized and non-climatized self storage in a wide range of…read moresizes. Our facility is state-of-the-art with 24/7 digital video surveillence, alarmed storage units, and security lighting. We carry a variety of moving and packing supplies (boxes, tape, etc.) Stack & Store is also an authorized U-Haul dealership for trucks, trailers and towing equipment capable of in-town or one-way rentals.

This company is being ran like a mom & pop shop. Same old lady Poor management, very disrespectful,…read moreno patience and you can't ask a question without a nasty responses because management will not be held accountable. Tried searching for corporate number. There isn't one. It's a family business and they use the word corporate, but it's management all along. DO NOT STORE THERE!!!!!!!!!!!

terrible management. worst attitude a manager could have. blonde manager at the desk doesnt know…read morehow to control her emotions. taking lunch breaks from 12 to 3. then accuses me of knocking on the door loud. which nobody even knocked at all. just not a pleasant person.

I love several things about Bel Air Self Storage Plus: the building is close to my home, it is…read morewell-lit even at night so I feel safe; there is an entrance code to get into the parking area AND the building; it is VERY clean; the office staff is very helpful and friendly; they provide carts for easy transport of items. The downside is that they don't always have enough carts; and despite all the things that are positive, they have raised my monthly rental fee several times since I originally contracted with them about a year ago which has been quite disappointing.

Updated review 9/2/25 - it only gets worse... 1. Another…read moreannual rate increase. In about six plus years rent has gone up about 5x what the initial rent is. Our new rent for $568, a 19% increase. On a square foot basis, that is about 10% more than a nice apartment in Bel Air, MD with a pool. 2. Service has gone down. They went from the office being open seven days a week to 5 (closed Tuesday and Sunday). There are no restroom facilities when the office is closed. 3. The light in our storage unit is out. Since the office is closed on Tuesdays, we are stuck. 4. A pedestrian cannot get out of the yard, even if the office is open. This is a problem if you want the restroom in the store across the street. You have to drive. 5. A pedestrian cannot get from the building to outside the yard without setting off the alarm if the office is closed. They can only get to the yard, and the is no exit from the yard. 6. The elevators are awful. There were two elevators when I was there on September 2, 2025. One was out of order and one would periodically go to the wrong floor (see pictures). 7. I met a gentleman who said he got stuck in one of the elevators a while ago, and had to call 911 to get out. He ended with "I can't wait to get out of this place." 8. One of of the exit signs in the building was destroyed (see picture). 9. When I complained the first time, they asked me to email them. I did twice with no response.

We rented a unit for 4 months to store furniture and household items while we renovated a house…read more The staff were incredibly helpful, the process was easy and the building and units were clean, safe and well maintained.

Best self storage experience I've ever had... and being in the Army, I've had plenty. The price…read morewas right, and they have enough different types of units to fit any storage need you could have, all the way up to being able to store my classic Camaro in a drive in unit. Thalia and her husband were great, and even stayed late on a Saturday to get me registered in my unit on the day I drove from Fort Leavenworth, KS. The best part was when I was ready to clear the unit... very simple, and no tricks. I always expect businesses to screw me in the fine print with some kind of 30-day notice or other BS. Not the case here. Fair, honest, and easy. Great family owned business. I would definitely use them again.