This company comes at the same time every week. Their customer service is excellent. The cans are…read morereturned out of the street, turned to indicate the pickup has been done, and the lids are shut properly in case of bad weather. They have answered my questions politely. The communication is timely if there is a schedule change. I love that they come consistently at the same time. I left the competition due to inconsistent service. This is a great company who services customers well.

Very poor customer service. Contacted via email to have…read moretrash pickup started at our home due to ongoing issues with another trash provider. Wanted to have pickup started the following month, but wanted to give them time to get everything set up. We gave them date we wanted to start service and requested that they send us billing immediately so we could have it paid before starting service. Did not respond back - after two weeks we emailed again, only to get a very rude email back! DEFINITELY WOULD NOT RECOMMEND!

There is an uncomfortable amount of machines always broken. One laundry card machine is broken and…read morehas been for a long time, the other one you can't get any new laundry cards from, this can be a reason customer traffic is very low. The carts are tattered and aren't kept up on maintenance. The benches inside are worn out, they need to be repaired as well. I've had a bad experience with the attendant once and besides that she allowed a customer to ride one of those large electric bikes inside the establishment. It needs a complete overhaul to bring it back to what it once was.

I use this laundromat frequently. I never have issues…read more There is language barrier with the employees but are for the most part friendly. They greet you. It's normally clean. When it's busy , I normally see them active cleaning floors from the dust pan or moving carts.

This laundromat is the best in the area. Have been going here for years. The staff is so friendly &…read morehelpful. This laundromat is also the cleanest place I've ever used including their bathroom. I would like to express an extra thank you to Judy who is one of the staff. She is the best!! So kind & helpful & must say an angel. She found my wallet that I carelessly left on top of one of the washers & saved for me til I returned. I will never use another laundromat as long Judy is still there!. Thank you again girl. You're the best!

Tons of machines, both washers and dryers, so no need to wait. Would prefer that they took quarters…read moreinstead of tokens, but I suspect they would rather not have cash on hand.

This is a no cash business meaning you are charged $1 to buy a card. Then the dryer price is. not…read morelisted. Costs about 3 times what the Suds le charge that use quarters. Ripoff. Enjoy the $1 it cost repeat business

I'm honestly shocked by the pricing at Parkville Laundromat. Since the new ownership took over, the…read moreprice hikes are unbelievable. A short drive is 75 cents, and they're reselling dollar store items for $6! I expected fair pricing, but this feels like gouging. The owner is selfish and greedy. I mean come on the entrance store is been broke since eight months ago and we have the man reopen it and close it. It used to be automatic. You can't even invest the money to get that thing fixed all these prices of detergent and bags and everything. It's just ridiculous. I mean they have a Safeway right now store. I encourage everybody to go there and shop. Please don't buy your items here. I'll like the old owners this guy he cares about money.

Due to the unexpected impact of recent freezes on our water pipes, using the in-house washer became…read moreproblematic. Between my elderly mother's bed & bath linen, her fave nightgowns and my comfortable caregiver duds, we were a couple weeks behind w/laundry about to go into week three. The freezing temps had also eliminated local laundromats as an option; too cold for Mom and I could not leave her home alone. In my search for alternatives, I discovered TLC laundry serviced my area. My experience w/TLC Laundry was my first time using a Pick up-wash/dry/fold-Deliver service ever and they did not disappoint! Pick up wash and dry delivery everything was completed in 24 hours. The online order form was user friendly and communication was prompt and super helpful! My interaction with Dennis in person and via text was both personable and professional. The convenience and the service was worth the cost. Try them out you won't be disappointed!

TLC Laundry has great customer service, the facility is clean with operational machines, and most…read moreof their customers are extremely nice. I had a run in with a rude inconsiderate, entitled customer, however, that incident does reflect upon the business.

My wife, and by extension myself, do all of our dry cleaning and alterations here…read more Why it is great: *Friendly staff *Prompt *Saturday hours *Alterations are exactly as advertised *Dry cleaning is on point *Reasonable pricing What's not to like? Nothing that we've found to date. Maybe parking? It is a pretty small, hard to get into parking lot. Need alterations? Dry cleaning? In the Towson area? Give Lucy's Cleaners a try.

The service requested was denied with unclear explanation. I was asked to pay a deposit for…read morerequested service. This up - front deposit was not typical of prior cleaning services. Again, there was no explanation. The attendant displayed an unfriendly attitude.

There are options to pay by credit or coin. There is a bill exchanger too. To wash two loads of…read moreclothes and use three dryers, it cost about $14. The time for all was about 50 minutes which is faster than the time it takes at home. The attendant opened the door for me and gave me a cart. You can also drop off and have laundry washed and folded.

I have not been to a laundry mat in years but desperately needed to wash several loads since our…read morewasher and dryer haven't been delivered. I found this place online and went on Saturday around noon. I assumed it would be really busy but it wasn't. There were plenty of rolling laundry bins available and ample open washers and dryers. The mega load washers were $8.75. I used the change machine to get quarters but they also have an app you can download that allows you to pay using your credit card. It took me about an hour and a half to wash and dry 3 loads. I found both the washers and dryers to be sufficient. I personally add laundry sanitizer to my wash as well. There was one onsite attendant who seemed to be handling laundry service for a client. They also have free wifi, children books, a restroom, vending machine and laundry soap for purchase. Parking was fine with designated parking spots in front of the facility. Overall, this was a great experience and the washer and dryer decisions were easy to understand.

Expensive but professional people. Sometimes, the website…read moreis not working and could be a problem for checking some prices.

Great turn around for a suit and shirt to be dry cleaned! Prices were less than expected too.read more