I am so pleased I shopped around and decided to purchase my hearing aids from Hearing Aid…read moreAssociates! Not only was their prices very reasonable but the services and professionalism is so appreciated! Matt even took the time to show me the new upgraded app and totally explains everything to get the full benefit of my hearing aids! He takes time to clean and check for any issues! Definitely one of best choices I have made to purchase my hearing aids from Hearing Aids & Associates!

My trusted Audiologist for years. Professional, knowledgeable, offers multiple brands of hearing…read moreaids - not locked into one vendor, friendly office staff, fair prices, and will check to see if your insurance can help. I wouldn't go to anyone else!

We paid over $800 to have both hearing aids sent out for repairs and were told they would be…read moreguaranteed and less than a year later both have stopped working and they are now saying there was no guarantee. Definitely would not recommend or use this company.

I went for a cleaning and an adjustment for my hearing aids. Because I was having issues with…read morenoises in my head (tinnitus) my ENT did a hearing test and other tests. He gave me the hearing test results to bring to Chesapeake hearing. The new Dr. at Chesapeake said there was not much difference in the new hearing test I provided from last year at their facility. Long and short is that since they could not do a hearing test unless I paid addition (medicare doesn't pay for more than one a year) they didn't offer an hearing aid adjustment which I told them I needed. I asked for additional wax guards and to try a slightly larger guard to help hear better. I got one larger one Nothing else And a so called cleaning. And told to come back in three months for another cleaning. No way. They charged $50 for basically nothing. I will be going to my ENT for my next pair of hearing aids. chesapeake used to be better.

Got a relatively quick appointment based on where we live. They are very nice. They are very…read morepatient with my schedule because my dad is sick and I have to change. Sometimes. They determined what my dizziness was from. And inform me that my hearing has gotten worse. The office is different! They've got a lot of cool paintings up. It's an older building. But don't judge! The way they treat you is much more important

Dr Duncan is a gem! She's incredibly nice and very gentle. Her entire team is just like her: no…read morestress, easy going and very empathetic. I've had several appointments for a chronic sinus infection, and we did all the allergy tests. I've had this done before, but this was very quick, easy and painless. I feel like I'm on the right path with the right doctor who communicates with kindness and understanding.

1st visit- Wow- if you have ever visited an office where…read moreeveryone hates their jobs and acts like it, this is it. Check-in girl was texting on her phone and couldn't be bothered to look up, so I stood there for several minutes with no acknowledgement. She finally said she'd be with me in a few minutes and went back to texting. She finally checked me in. The hearing test girl was just as grumpy and then said I couldn't have a hearing test after all. The doctor, Ahmed was equally disappointing. The one exception was Heather, the office coordinator. She at least was polite and friendly. For as difficult as this place is to get in, you'd think they would provide better service.

I was late for my appointment at the Berlin branch. 20 minutes. Ok, I understand their time is…read morevaluable but wow! The receptionist rudely sent me packing. Nice to see how much they care about their patients. I just paid their 100 dollar late fee stating I was a no show. Darn! don't be late for your appointment or else! Thanks a lot! Brice Butler

We give them 5 stars because they were very thorough, professional,…read moreand made us feel at ease. They explained things and answered any questions we had.

This is the best Audiology I have dealt with and I have dealt with a few in my life. Some that have…read moregot me to buy more than I needed to. But this place has very nice people working there that really care for their people. And will take that extra step to see that they help anyway they can. Even the receptionist is so nice its like talking to you family member. But they all make you feel like you are part of a big family.

My mom is visiting from Florida and her hearing aid wasn't working. They cleaned the device,…read morereplaced the battery, and checked her ear. Then they did the same for the other device! After that, they gave my mom a bunch of batteries. And if this couldn't get any kinder...they did NOT charge her at all. They look upon this as a community service. Fantastic people!

Sound Advice in Lewes Five Points are wonderful. My Mom was visiting from Maryland and broke her…read morehearing aid. They do not sell the brand my mom has, but without hesitation, they tried to repair, put in a new battery, and cleaned it. I highly recommend!!! Thanks Sound Advice!!

Each and every time I needed something fixed or adjusted- they weee able to attend to it…read moreimmediately! Front desk staff are very helpful and accommodating. My experience with Kayla (audiologist) was great. Im glad I found this practice!

Contacted them via email for a hearing eval and received a reply that stated they are not…read morescheduling new patients until January 2024, 3 months away. Ridiculous! I will go elsewhere.